We traveled 2 hours and purchased a 2019 Jeep Compass Trailhawk July 3rd. The salesperson was average. She explained to us there was a Service Contract that was "Included" in the price of the vehicle. Well, the Service Contract is "included" meaning you can't remove it from the car. It is an additional charge. The amount listed on a nice colorful sign in her cubicle and stated to us by finance was about $1269. When I received my paperwork, the price was $2079!!! Next, was the finance guru, Jeff!! He was a fast talker and lied to us about what he was "throwing in". NOTHING was THROWN IN!!! We inquired about the end figure and was assured it was correct. He tried to give us an excuse that he was trying to get us out of there quick since we were there so long and traveled out of town. After leaving the dealership, we realized we didn't receive the extended warranty paperwork, nor did we have the itemized costs paperwork. After leaving the dealership, I attempted on numerous occasions to have the documents emailed to me. Jeff lied and stated he emailed it numerous times. He actually Face Timed with me to show me someone else's documents to compare them to ours in a poor attempt to convince me everything was covered. To make a long story short...he FORGED our signatures on some documents. His supervisor actually called me to discuss the issue after I left a detailed message on a supervisor's voicemail. The supervisor emailed me the paperwork and that is when we noticed the paperwork was FORGED!!! The nerve of him. This is illegal!! They could offer to pay for our extended warranty or reduce the price more, but NO...all we are getting is a form to cancel the extended warranty since the price wasn't explained to us and the document was FORGED!!! I will be contacting the corporate office and an attorney to see what can be done for forged documents. I am sure they will continue to get plenty of business,but I will definitely NOT return!!