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Honda Lancaster
Lancaster, CA
166 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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166 Reviews of Honda Lancaster
July 01, 2017
Oil change & Stain remover Always a pleasure going to take care of a car service I need at Honda. Customer service is amazing and I never have to wait longer then what I'm told. Always a pleasure going to take care of a car service I need at Honda. Customer service is amazing and I never have to wait longer then what I'm told. Overall a great place. More
by Nattie
Employees Worked With
Debbie Seeger
Helpful June 30, 2017
Excellent service at lancaster honda Leo Gak and Brian King were extremly nice, courteous and took care of my new car needs. Will be recommending to friends and family...thank u Leo Gak and Brian King were extremly nice, courteous and took care of my new car needs. Will be recommending to friends and family...thank u More
by Erin Murphy
Employees Worked With
Leo Gak
June 28, 2017
Very good service Stephanie pierce , service advisor was a great help. She resolved my repair issue of my 2017 Honda Pilot without any issues. Thank you so much for the Stephanie pierce , service advisor was a great help. She resolved my repair issue of my 2017 Honda Pilot without any issues. Thank you so much for the great customer service. More
by Olivia millan
Employees Worked With
Stephanie Pierce
June 27, 2017
Overall Experience at Lancaster Honda. Stephanie Pierce, Service Advisor, was very professional and efficient. She addressed my service/repair request concerning my Honda in a timely manner Stephanie Pierce, Service Advisor, was very professional and efficient. She addressed my service/repair request concerning my Honda in a timely manner. She keeps me updated on the progress being made to resolve the repair issue with my 2017 Honda Accord Sport. Thank You. More
by carguy4321
Employees Worked With
Stephanie Pierce
June 24, 2017
Attentive and courteous Had to reschedule the oil change service til afternoon, and Honda was able to accommodate. The service representative I dealt with was Debbie Seeger. Had to reschedule the oil change service til afternoon, and Honda was able to accommodate. The service representative I dealt with was Debbie Seeger. She was attentive and showed professionalism in documenting what I requested. However, it took almost two hours to get the services completed. Having coupons emailed periodically would be helpful. More
by ehka1
Employees Worked With
Debbie Seeger
June 23, 2017
Excellent Service Stacia DeLaney was so informative over the phone while I tried to make my appointment. When I arrived, I mistakenly scheduled a doctor's appointment 4 Stacia DeLaney was so informative over the phone while I tried to make my appointment. When I arrived, I mistakenly scheduled a doctor's appointment 4 hours after my repair time. She was most accommodating in trying to get me out as soon as possible. I only had to wait 3 1/2 hours which was perfect. She kept me informed about the progress because I waited for the car in their waiting room. More
by Honda Owner
Employees Worked With
Stacia DeLaney
June 23, 2017
Prompt and courteous. I was able to schedule same day appointment for an oil change, service adviser David Boyle was courteous and kept me informed of the progress of my v I was able to schedule same day appointment for an oil change, service adviser David Boyle was courteous and kept me informed of the progress of my vehicle and recommended change of air and cabin filters that I had overlooked to change. Service was done fast and the price reasonable. More
by Manuel Riguero
Employees Worked With
David, Boyle.
June 20, 2017
So/So Waited 2 hours for an oil change. Stacey D. was helpful. Having said that I'm not sure if I like the new ownership: lack of coupons, deals off service Waited 2 hours for an oil change. Stacey D. was helpful. Having said that I'm not sure if I like the new ownership: lack of coupons, deals off service. More
by Momof1
Employees Worked With
Stacey D.
June 19, 2017
Outstanding Representation of Honda Perhaps harsh, but face it: the Consumer can visit any dealer they choose to get their vehicle serviced. You go where you know you will be respect Perhaps harsh, but face it: the Consumer can visit any dealer they choose to get their vehicle serviced. You go where you know you will be respected, your multi-year investment will be taken care of, and leave knowing the work was done well... ....which is exactly how one find themselves going back. Each time we ask specifically for Stacia Delaney. No-one else. She is our Service "Go To". It was Honda Lancaster who sold us on the new Accord EXL-V6 - and to date no regrets since. (Go look at any online review of this car to see why) But it was Stacia who sold us on the post-sale experience. As they say, you choose where you go back to. (15 months and counting). More
by WhiteSedan
Employees Worked With
Stacia Delaney
June 12, 2017
Service department Bought a pre owned vehicle that came with a warranty, the vehicle had engine problems and the service department said it was not covered, and in writi Bought a pre owned vehicle that came with a warranty, the vehicle had engine problems and the service department said it was not covered, and in writing on the paperwork I have it is covered. The sales people are great, unfortunately the service department is the reason I would not buy another or recommend buying a vehicle from here. More
by PJ
Employees Worked With
Talked with several employees
