Honda Libertyville

Service Rep was courteous and efficient. Vehicle was ready earlier than promised and cost was less than quoted!! Highly recommend this dealership on all levels! ready earlier than promised and cost was less than quoted!! Highly recommend this dealership on all levels! More

Amazing as always! Safe, quick and always great. Great experience overall, quick customer service, very safe procedure and as always very clear and direct on what your car requires without going arou Great experience overall, quick customer service, very safe procedure and as always very clear and direct on what your car requires without going around the bushes. More

Great job evaluating and fixing Got an honest, accurate assessment of my car's issues. Solid recommendations and the fixes were made in a timely fashion at a reasonable rate. I've be Got an honest, accurate assessment of my car's issues. Solid recommendations and the fixes were made in a timely fashion at a reasonable rate. I've been a Pauly Honda customer for years and have always been satisfied with the service and the amounts charged. More

Julie is a delight to deal with!Quick, efficient and Julie is a delight to deal with! Quick, efficient and trustworthy. I come from a distance because of her. I also like dealing with Jesus in parts Julie is a delight to deal with! Quick, efficient and trustworthy. I come from a distance because of her. I also like dealing with Jesus in parts! Great employee More

2 words: No Pressure Two words sum up our experience at Pauly Honda: No Pressure. Our great encounter started online with Albert making sure he had the car we wanted, a Two words sum up our experience at Pauly Honda: No Pressure. Our great encounter started online with Albert making sure he had the car we wanted, and then doing some early price negotiation with us. Because he was out of the dealership when we came in, Pete took over and completed the deal. On the day we came in to see Pete, we had a signed contract within five minutes of completing our test drive. We enjoyed working with Pete because of his friendliness, and his calm, relaxed disposition. The finance manager, Bernie, made his presentation to us, but unlike other people in his position with whom we have worked, he also subscribed the the "No Pressure" method. An added bonus was working with Stacy, the front desk receptionist. She was our first contact with this dealership, and what a wonderful person she is. She is knowledgeable, cheerful and very helpful. She is the perfect person for her job. Thanks to everyone at Pauly Honda for making our car buying a 5-star experience! More

There is no better service professional that I've ever worked with in my life than Julie!! She is simply an awesome person who is always looking out for her clients' best interest. She never tries to ove worked with in my life than Julie!! She is simply an awesome person who is always looking out for her clients' best interest. She never tries to oversell, or recommend unnecessary repair and preventative work. She can be trusted like a family member. She's so very impressive and accommodating and I would recommend her to anyone for servicing their vehicle! Great job Julie! Pauly is so lucky to have you! Congrats on doing such a wonderful job for all of us! Arnie More

Best New Care Buying Experience Ever We purchased a new Honda Pilot Touring model from Pauly Honda in Libertyville IL and had the best new car buying experience we've ever had. Joel Ciko We purchased a new Honda Pilot Touring model from Pauly Honda in Libertyville IL and had the best new car buying experience we've ever had. Joel Cikowski, our sales person, was great at getting back to me with all questions answered. We purchased it basically reaching out to several dealers in the area online at first looking for a specific color and model, and trying to get the "Best" price online before actually committing to a dealer. Joel provided the best price right from the first emails sent. I added accessories to the vehicle price, and they still came in best price. They also had the Pilot in stock I was looking for, while most other dealers said they could get it. We arranged a Saturday meeting, checked the SUV out, made arrangements to purchase. No hassles, no pressures to add anything else or change the price quoted via email. We made the purchase, the whole visit taking approx 2 hours. Joel was great in following up on our questions and getting things taken care of. We picked up the Pilot the following Saturday after the accessories were all added. Again, perfect experience. Joel even told us about the Costco offer available to get a $500 Store Card, which we didn't expect, and was an added bonus. The Pilot is perfect, and the experience fantastic. From start to end. More

Exceeded expectations! Thank you! Very easy to make Exceeded expectations! Thank you! Very easy to make appointment. Service Dept very amicable, respectful and responsive to car service needs. Servic Exceeded expectations! Thank you! Very easy to make appointment. Service Dept very amicable, respectful and responsive to car service needs. Service completed ahead of schedule. More

Always the best experience there. Work is done promptly and correct. Only place I trust to work on my cars. Thank you again for everything! and correct. Only place I trust to work on my cars. Thank you again for everything! More

1ST TIME BUYING A CAR IN 12 PLUS YEARS HAVEN'T PURCHASED A NEW VEHICLE 13 YEARS AND JOEL WAS GREAT TO WORK WITH. KNEW WHAT VEHICLE I WANTED AND JOEL WAS ABLE TO OFFER ME A GREAT PRICE, WITH HAVEN'T PURCHASED A NEW VEHICLE 13 YEARS AND JOEL WAS GREAT TO WORK WITH. KNEW WHAT VEHICLE I WANTED AND JOEL WAS ABLE TO OFFER ME A GREAT PRICE, WITH NO HIDDEN FEES. DIDN'T FEEL PRESSURED TO PURCHASE. WAS ABLE TO GO HOME AND THINK ABOUT THE VEHICLE BEFORE PURCHASING. GREAT TO MOVE ON A VEHICLE PURCHASE AT YOUR DISCRETION. More