Honda Libertyville

Always a good experience I always take my Honda Odyssey to Pauly Honda. The service is excellent and the waiting room is very nice. I've never had a negative experience there. I always take my Honda Odyssey to Pauly Honda. The service is excellent and the waiting room is very nice. I've never had a negative experience there. More

Satisfied customer Julie H was my service advisor. She was courteous, kept me upto date on the progress of the maintenance on my vehicle. She also made certain that a Julie H was my service advisor. She was courteous, kept me upto date on the progress of the maintenance on my vehicle. She also made certain that a thorough inspection was performed on my vehicle. She even applied discount to the bill. I am one very happy customer. More

Efficient, turn-key service I made an appointment for an oil change and wheel alignment and everything went as planned. I waited while the service was being done and I was out i I made an appointment for an oil change and wheel alignment and everything went as planned. I waited while the service was being done and I was out in 1.5 hrs. Very happy with their service! More

Excellent Julie and Dani (?) were very helpful. My phone and navigation system needed to be reset, and Julie and the other woman behind the counter sat in my ca Julie and Dani (?) were very helpful. My phone and navigation system needed to be reset, and Julie and the other woman behind the counter sat in my car and helped reprogram everything. More

quality service and courtesy Tim went over the report thoroughly, explaining each item, and told me when I should come back. Both Tim and the cashier were Very courteous and I lo Tim went over the report thoroughly, explaining each item, and told me when I should come back. Both Tim and the cashier were Very courteous and I loved my rose! More

Quick lane oil change Friendly, informative, timely and priced right. Good location, close and convenient to my house, clean waiting area- nice feedback on vehicle status a Friendly, informative, timely and priced right. Good location, close and convenient to my house, clean waiting area- nice feedback on vehicle status and future needs. More

Great Service Pauly Honda has kept my 2004 Honda Accord running smoothly for 13 years. they are honest and the service is top notch. No high pressure service sells. Pauly Honda has kept my 2004 Honda Accord running smoothly for 13 years. they are honest and the service is top notch. No high pressure service sells. More

Replacement of alternator My car broke down overnight (on a Friday), and I had it towed to Pauly for service. Tim Ferguson oversaw my repairs and did an OUTSTANDING job in com My car broke down overnight (on a Friday), and I had it towed to Pauly for service. Tim Ferguson oversaw my repairs and did an OUTSTANDING job in communicating the process with me. He was clear, prompt, professional, and courteous. Great customer service! I had not used Pauly to service my car before (even though I had purchased it there), but will definitely consider doing so in the future. Thanks, Tim, for all your help and support in getting my alternator replaced so quickly and professionally. He even found a coupon for me to use! More

Took care of me until the issue was resolved My car was making noises when it started. They replaced the starter, but the next day the noise was still there. When I called in, Mike re-assessed th My car was making noises when it started. They replaced the starter, but the next day the noise was still there. When I called in, Mike re-assessed the problem and told me to bring it back. Julie was also amazing. They fixed the problem, figured out it was still in warranty, credited me for the unnecessary starter and called to make sure all was okay a few days later, I will continue to take my car here for all service. More

Completely satisfied. Julie in service makes this all possible and is wonderful. She obviously cares about her job and people. She is also very knowledgeable and pleasant. Julie in service makes this all possible and is wonderful. She obviously cares about her job and people. She is also very knowledgeable and pleasant. More