Honda Libertyville - Service Center

Carlos in Service deserves five stars for his exceptional work at Honda Libertyville. He managed my oil change seamlessly and kept me informed every step of the way. Carlos is efficient, courteous, and clear work at Honda Libertyville. He managed my oil change seamlessly and kept me informed every step of the way. Carlos is efficient, courteous, and clearly committed to providing excellent service. Highly recommend him and the entire Service Department! More

Made an appointment for oil change was told I had to wait 2 hours so why do I make an appointment if I had to wait that long. The guys wanted to do extra things and charge over $700 what do I look like a mil 2 hours so why do I make an appointment if I had to wait that long. The guys wanted to do extra things and charge over $700 what do I look like a millionaire or stupid. Very disappointed!! More

Easy to set up appointment, took care of my problem went out of their way to make sure I was happy and it didn't take to long. out of their way to make sure I was happy and it didn't take to long. More

I had a very good experience with service with my car today. Staff was very friendly. today. Staff was very friendly. More

New owners. Overpriced services. Try to sell unnecessary services. Poor customer service. Unfriendly. Take advantage of elderly customers. Overpriced services. Try to sell unnecessary services. Poor customer service. Unfriendly. Take advantage of elderly customers. More

Anthony was very friendly and made sure to thoroughly explain all the questions I had about my car. He made sure that my car was ready on time. Overall, I would recommend this dealership to anyone becaus explain all the questions I had about my car. He made sure that my car was ready on time. Overall, I would recommend this dealership to anyone because it is very comfortable and everyone is very helpful. More

Service coordinator Mike is extremely attentive and thorough! He assisted me throughout all the necessary service appointments, seeing it through until my issue was fixed to my satisfaction. He followe thorough! He assisted me throughout all the necessary service appointments, seeing it through until my issue was fixed to my satisfaction. He followed up with me, kept me updated, and ensured I was getting the best technician until completion. Highly recommend asking for Mike to oversee your service appointments!! More

I had a positive experience at Liberty Honda. Nicole Platou(sales advisor) were very friendly, professional, knowledgeable and helpful.She is very good and makes you feel comfortable. Provide the Nicole Platou(sales advisor) were very friendly, professional, knowledgeable and helpful.She is very good and makes you feel comfortable. Provide the detailed information and had great experience with clean transactions . Overall fantastic experience. More

Dealership responds and follows up on constructive feedback. Seem genuine in wanting customers to be satisfied. They do need to improve their communication and processes to insure the job gets done feedback. Seem genuine in wanting customers to be satisfied. They do need to improve their communication and processes to insure the job gets done. More

Poor communication. Repair status tracking app worthless. Did not inform me as promised as to availability of recall parts Repair status tracking app worthless. Did not inform me as promised as to availability of recall parts More