Back

Honda Mall of Georgia

Buford, GA

4.7
720 Reviews

3699 Buford Dr

Buford, GA

30519

Directions

By Type

Showing 720 reviews

March 10, 2018

Car Buying Experience I have had an extremely disappointing experience in dealing with the dealership. From the start they made me come multiple times to finalize the d More

by Ayush Prasad
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sean Weaver
Mar 11, 2018 -

Honda Mall of Georgia responded

Ayush, I regret to hear about your continued difficulty to finalize the details of your vehicle. I would appreciate the chance to speak with you and get more information. Please email me at cholland@penskeautomotive.com. I appreciate your time and are looking forward to earning back your trust in our dealership. Thank you, Craig Holland General Manager Honda Mall of Georgia

February 17, 2018

Amazing service and respect of the customer wishes. This dealership accommodated me in every way imaginable short of giving me the car for free. They met my price on the car I wanted and gave me a fair More

by Shannon Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Miranda, David Smith
January 24, 2018

Don't care about customer Had my son's civic repair there. Every 'service adviser' was telling different story. Got involved service managers and they talked nicer than SA bu More

by carowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
4 Service advisers and two service managers.
Jan 26, 2018 -

Honda Mall of Georgia responded

Carowner, I am sorry to hear about your recent service experience with our Service advisors. I would appreciate the chance to speak with you, apologize, and get more information. Please email me at cholland@penskeautomotive.com. I appreciate your time and are looking forward to earning back your trust in our dealership. Thank you, Craig Holland General Manager Honda Mall of Georgia

November 10, 2017

Service recommended but not needed My wife took her 2015 CRV for oil change today at Honda Mall of Georgia. We had purchased the car here in September, 2015 and this was a scheduled oi More

by JMF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jean, Nadeau
Nov 12, 2017 -

Honda Mall of Georgia responded

Hello, I am sorry to read about any interaction that may have led to your distrust. I would appreciate the chance to speak with you and get more information. Please email me at cholland@penskeautomotive.com. I appreciate your time and are looking forward to earning back your trust in our dealership. Thank you, Craig Holland General Manager Honda Mall of Georgia

August 30, 2017

Jose sales He was very helpful as well as respectful!!! Felt very pleased with this vehicle and was informed about the features it provides for my needs More

by Elicehrv1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
June 01, 2017

Fantastic Customer Service Chris Lee was our salesman and was a huge help in finding the car that we wanted at a price we could afford. The woman who worked in the finance depar More

by TGazda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lee, Hyun Lee
May 17, 2017

WARNING!..SALES GUY NAME "RICH" IS THE WORST! FIRST OFF I WOULD LIKE TO SAY DO NOT WASTE YOUR TIME WITH SALES GUY "RICH"..HE IS THAT FAST TALKING SALES PERSON EVERYONE HATES!. HE WAS NICE WHEN I More

by mgomez
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich is not recommended!
May 20, 2017 -

Honda Mall of Georgia responded

Hello, I regret to hear about the issues you have experienced with your vehicle. We strive to provide a knowledgeable and professional experience, so I would appreciate the opportunity to learn more about your experience and address any concerns you have. Please reach out to me at cholland@penskeautomotive.com. Thank you, Craig Holland General Manager Honda Mall of Georgia

May 20, 2017 -

Honda Mall of Georgia responded

Hello, I regret to hear about the issues you have experienced with your vehicle. We strive to provide a knowledgeable and professional experience, so I would appreciate the opportunity to learn more about your experience and address any concerns you have. Please reach out to me at cholland@penskeautomotive.com. Thank you, Craig Holland General Manager Honda Mall of Georgia

April 03, 2017

Typical Used-Car Lot I was expecting a lot more from Honda Mall of Georgia, but what I got was a big dealership using typical used-car lot sales tactics. When I purchase More

by Parasloth
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Perry Mallory
September 28, 2016

Knowlegeable Staff This was my first experience with a Honda dealership and it was great. The sales person was very knowledgeable , friendly , and straight forward abou More

by Pacman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Lamothe, Don Kabrich, great people.
Oct 11, 2016 -

Honda Mall of Georgia responded

Hello, Thank you for the wonderful review! We're happy to hear that you had such a great experience at our dealership! Happy driving! Best, Honda Mall of Georgia

August 03, 2016

FRIENDLY KNOWLEGEBLE STAFF WAS A PLEASURE TO BE TREATED FAIR. THEY WERE HONEST AND UPFRONT. TOOK TIME TO ANSWER QUESTIONS. NO PRESSURE. GREAT SHOWROOM AND COMFORTABLE WAITING AR More

by cncdude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VIKTOR REZNIK,PHIL ADINARO
Aug 05, 2016 -

Honda Mall of Georgia responded

Hello, Thank you so much for taking the time to share your positive experience with us! We strive to provide excellent service to all our guests and are glad you received just that. We hope to see you again! Sincerely, Honda Mall of Georgia

...
58
...