Honda Mall of Georgia

I have a mixed review for this dealership. We searched the entire day for a used Honda Pilot. This was our experience. 1. Greeted warmly by sales person. 2. Took for a test drive, another pleasant experie the entire day for a used Honda Pilot. This was our experience. 1. Greeted warmly by sales person. 2. Took for a test drive, another pleasant experience. 3. Asked if the vehicle had been through the Honda dealer 110 point inspection. I was assured it had been done and could see it when I returned. 4. Asked if they could verify if it had the 105,000 mile service. Sales manger in used car checked and said he could not verify this had been done. 5. Stated I would not buy the car without this verification. Manger said we could have done there and he would split the cost, or we could go elsewhere and it would be cheaper. I said know I wanted it done by the dealer because I knew how important this service was. Manager also stated he was to close on the deal to do anything else. Agreed to buy the car at full bluebooked price now since this service had been added. 6. Four days later went to pick up the car after calling the day before. I was assured it woul be ready at the time requested. Arrived and was told vehicle was not ready and it would take a couple of hours. Many apologies. Major inconvince for us due to deadline for car rental return. 7. Asked again about inspection report. I was given it and chief mechanic had recommended door locks not working should be fixed and transmission serviced before sale. Neither had been done. 8. Servicing transmission is part of 105,000 mile service. Still was not included as I expected. 9. Bought at Honda dealership because of inspection and belief they would preform inspection and complete any repairs before service. This had not been done. I was disappointed this had not been done, especially since we paid full bluebook for the vehicle. I was disappointed but still believe it was a good vehicle for the family despite the additional repair cost. All facts should be know before buying a used car from this dealership. I can only give two stars since they had not been honest with me before the sale. More

Was on a 3000 Mile trip when I received an advisory message. Came to your Dealership and received prompt & tremendous service and got back on my way message. Came to your Dealership and received prompt & tremendous service and got back on my way More

The service department at Honda Mall of Georgia is always exceptional. Appointment times are met and all employees encountered are friendly and anxious to help. I would highly recommend the service departm exceptional. Appointment times are met and all employees encountered are friendly and anxious to help. I would highly recommend the service department to anyone!! More

This dealership has always been top notch with me. I would go back again and recommend them highly. This is the fourth vehicle purchased from this dealer. would go back again and recommend them highly. This is the fourth vehicle purchased from this dealer. More

I work with Robyn every time I come to the dealership. She is wonderful, and she always looks out for me and works with me. I can't say enough good about her. She is wonderful, and she always looks out for me and works with me. I can't say enough good about her. More

RAMZI WAS WONDERFUL! HE WAS PLEASANT, VERY ATTENTIVE TO OUR NEEDS AND WE DROVE AWAY IN OUR BRAND NEW CRV! THANK YOU RAMZI!!!!! SEE YOU AGAIN! ***** OUR NEEDS AND WE DROVE AWAY IN OUR BRAND NEW CRV! THANK YOU RAMZI!!!!! SEE YOU AGAIN! ***** More

Karen was great and I would highly recommend this dealership to anyone. Everyone was friendly and willing to help. the dealership was very presentable and well looked after and the easy to move abou dealership to anyone. Everyone was friendly and willing to help. the dealership was very presentable and well looked after and the easy to move about when looking at cars. More

This is the sixth car we have bought from Honda Mall of Georgia. The sales staff and the no pressure feel of this dealership makes us feel at home. Best Honda dealership in all of Georgia. Georgia. The sales staff and the no pressure feel of this dealership makes us feel at home. Best Honda dealership in all of Georgia. More

As always my service was great your Service Department does an awesome job they get you end and out. They are always kind and friendly. does an awesome job they get you end and out. They are always kind and friendly. More

My family and I have been searching for an Odyssey for a while and had visited several dealerships in the metro area including the one that is ranked on this site as "top in the state". Anyway, we were ref while and had visited several dealerships in the metro area including the one that is ranked on this site as "top in the state". Anyway, we were referred to Marth Jung at Honda Mall of GA. Our experience was absolutely great! We were given a fair price, but most of we were given a fair trade allowance for our trade. All around it was a no pressure experience. To make it even better, once I began to work on the final price, Martha just brought out her manager to sit with us and go over a print out of what we were discussing. There was no running back and forth 10 times to a mysterious boss somewhere in a tower or tucked in an office to come up with a final price. We were very satisfied and with our experience and dealing with Martha! More