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Honda Mall of Georgia - Service Center

Buford, GA

4.9
186 Lifetime Reviews Review Dealership

186 Reviews of Honda Mall of Georgia - Service Center

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March 04, 2021

"My visit went smooth as usual. The service team was..."

- cathys63

My visit went smooth as usual. The service team was friendly and informed me of everything done on my vehicle. Wait time was as expected.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd, Jim Watson
Mar 05, 2021 -

Honda Mall of Georgia responded

Cathy, thanks for sharing your smooth experience with Lloyd and Jim in our Service Department! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 01, 2021

"Quality and EfficiencyMy service advisor Mr. Walsh is..."

- sandersm

Quality and Efficiency My service advisor Mr. Walsh is great. Like the service of drop off and for pickup. The waiting room area is very comfortable.

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Recommend Dealer
Yes
Employees Worked With
LLoyd Walsh
Mar 02, 2021 -

Honda Mall of Georgia responded

Thank you for visiting Honda Mall of Georgia. We will be sure to thank Mr. Walsh for providing you with efficient and quality service. We look forward to working with you again.

March 01, 2021

"Thanks Jean! Jean advised me of the items that needed to..."

- atlcas

Thanks Jean! Jean advised me of the items that needed to be done to my vehicle. She quoted me a price and time it would take. Both were on point.

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Recommend Dealer
Yes
Employees Worked With
Jean N.
Mar 02, 2021 -

Honda Mall of Georgia responded

Thank you for visiting Honda Mall of Georgia. We will be sure to thank Jean for providing you with excellent service. We look forward to working with you again.

February 26, 2021

"Mr. Songer provided stupendous customer service. I am..."

- dragriggs

Mr. Songer provided stupendous customer service. I am grateful to have met him and would highly recommend him to anyone. He was professional, courteous, understanding, and knowledgeable.

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Recommend Dealer
Yes
Employees Worked With
Joey Songer
Feb 27, 2021 -

Honda Mall of Georgia responded

Our team is dedicated to providing you with the best service experience so we are pleased to learn you found that to be the case during your visit. If there is anything else we can do for you, please do not hesitate to reach out. We hope you have a great day!

February 19, 2021

"Always a pleasant experience at this dealership and my..."

- BOB.REV01

Always a pleasant experience at this dealership and my service rep Joey was excellent. The service performed is always completed on time or even earlier.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joey Songer
Feb 19, 2021 -

Honda Mall of Georgia responded

That's great to see, Bob! We are so pleased to learn that Joey took excellent and timely care of your vehicle. If Honda Mall of Georgia can do anything else for you, please be sure to let us know.

February 17, 2021

"Took car in and repair was completed ahead of schedule...."

- fritoga66

Took car in and repair was completed ahead of schedule. It was interesting that the price of the repair dropped almost $350 once the insurance adjuster got involved. That was the only fishy thing about the dealing with this dealership for the repair. Lloyd kept me well informed and was professional the whole way through.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Walsh
Feb 18, 2021 -

Honda Mall of Georgia responded

Thanks for the great review! We're glad to hear your experience was positive. We hope you consider us again.

February 17, 2021

"Jim C. is a great guy to deal with n his compassion plus..."

- lspuller

Jim C. is a great guy to deal with n his compassion plus knowledge is spot on. Very comfortable with his expertise n kind mannerism.

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Recommend Dealer
Yes
Employees Worked With
Jim C
Feb 17, 2021 -

Honda Mall of Georgia responded

Hello, thank you so much for the excellent feedback with Jim! We're thrilled to hear your experience with him was positive. Let us know if there is anything else we can do for you.

February 15, 2021

"Excellent overall service experience. Service..."

- wrdesesa

Excellent overall service experience. Service representative, Lloyd, was professional and very knowledgeable. Service process was easy. Waiting area very comfortable. Overall, five star service experience.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Walsh
Feb 16, 2021 -

Honda Mall of Georgia responded

Thank you for the great review! We are happy to see that Lloyd's superb service went the extra mile for you. If Honda Mall of Georgia can be of future service, don't hesitate to let us know.

February 13, 2021

"Great service by Jin and the team. He was able to give me..."

- Scott Gardner

Great service by Jin and the team. He was able to give me a courtesy car until my truck was ready several days later. Great work.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jim
Feb 14, 2021 -

Honda Mall of Georgia responded

Glad to learn we could make your experience with us great! Thank you, and have a fantastic day!

February 12, 2021

"I was in for an oil change but they checked my complete..."

- Kathleen

I was in for an oil change but they checked my complete record and my car and let me know I needed tires and that everything else was good - I feel like they look after me and my car to make sure it is safe and in good shape.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jim Cilzbe
Feb 13, 2021 -

Honda Mall of Georgia responded

Thank you for visiting Honda Mall of Georgia, Kathleen. We are happy to know that you enjoyed our services and accommodations. Let us know if there is anything else we can help you with. We look forward to working with you again.

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