Honda Marin

** UPDATE ** The general manager reached out and helped to troubleshoot the problem. I am updating the review to 3 stars. ** Had an awful customer service experience with one of the managers, helped to troubleshoot the problem. I am updating the review to 3 stars. ** Had an awful customer service experience with one of the managers, Dave Milcoff. Trim on Honda purchased a few weeks ago was deformed, and he apparently blocked an attempt to get it replaced under warranty. More

They were quick, friendly, and found issues I didn’t know about and gave me good prices. about and gave me good prices. More

It was easy to make appointment. The service was excellent. The check-in was flawless and check-out was very informative and well done. We received all our repair documents complete! excellent. The check-in was flawless and check-out was very informative and well done. We received all our repair documents complete! More

Consistently outstanding service starting in 2015 when I bought my new CRV from Marin Honda! bought my new CRV from Marin Honda! More

I’ve had the same Service Rep for 12 years, but he moved. My new Service Rep is Nick Hatch, was professional in every respect: friendly, patient, understanding, and knowledgeable. I was totally at ease and c My new Service Rep is Nick Hatch, was professional in every respect: friendly, patient, understanding, and knowledgeable. I was totally at ease and confident from the beginning. He was a pleasure to work with and made sure my car was ready on time. He even added a coupon for my service that I forgot to bring. Thank you Nick for your kindness and your terrific work. More

I truly appreciate the professional and competent staff. This is the second car I have purchased at the dealership and negotiations are always straightforward. The salesman, finance manager, and customer This is the second car I have purchased at the dealership and negotiations are always straightforward. The salesman, finance manager, and customer service person were all polite and helpful. Great dealership. More

Friendly polite and exceptional service. Salesmen are understand their product and answered all our questions. understand their product and answered all our questions. More

Simon was so accommodating and professional. He explained everything very clearly. And the mechanic nailed the problem! I was seen promptly. Given an accurate timeline! And the cost was fair and reasonable! everything very clearly. And the mechanic nailed the problem! I was seen promptly. Given an accurate timeline! And the cost was fair and reasonable! Service with a Smile for sure : ) More

Easy to book service prompt service wonderful mechanic and service advisor. Good place to take your Honda!! and service advisor. Good place to take your Honda!! More

Very efficient and informative service appointments. My Service Rep was extremely clear about my options, he made sure that all moved quickly and easily for me Service Rep was extremely clear about my options, he made sure that all moved quickly and easily for me More