Honda Marysville

Lease Trade In Jay Tompson was an excellent consultant. He made us really feel like he had pur best interest unlike most car salesman. He was patient and didnt let u Jay Tompson was an excellent consultant. He made us really feel like he had pur best interest unlike most car salesman. He was patient and didnt let us leave the lot unsatisfied. More

Car shopping Jason Jess was so awesome. He answered all my questions. And I'm really excited to come back and buy my next vehicle. I will definitely tell my family Jason Jess was so awesome. He answered all my questions. And I'm really excited to come back and buy my next vehicle. I will definitely tell my family and friends to check out honda in Marysville! More

Quick excellant Quick- excellent- knowledge- no hassel experience No pressure really listened to what we needed Purchased used Honda Fit Mr Jordan was prompt Quick- excellent- knowledge- no hassel experience No pressure really listened to what we needed Purchased used Honda Fit Mr Jordan was prompt to tx me to set up appointments. He also continued to be reliable in meeting at a convenient time. He went the extra mile had everything set up for test drive and helped us save time He also answered ever little question on the operation of the vehicle Will contine to purchase through this agent. We drove one hour in rainy traffic and would do it again More

Used Truck purchase Searched and found a truck online I was interested in. It was at Honda Marysville, OH. My Salesmen was Doug Jordan. This dealership was a 1 hour an Searched and found a truck online I was interested in. It was at Honda Marysville, OH. My Salesmen was Doug Jordan. This dealership was a 1 hour and 45 minute drive from my Indiana home. The dealership is amazing, cars everywhere new, and used alike. I made 2 trips and spent only an hour each time. The truck price was very reasonable and the transaction very quick no wasting time waiting on paperwork etc. On the drive home I noticed my newly purchased truck had a oversteer condition. Contacted our salesmen Doug and he instructed me to take it to my local Chevy dealer and have it checked. Then my truck (before I had my truck appointment) pop up a warning light for DEF sensor problem another call to Doug. Same answer from Doug, “we sold you that vehicle we will stand behind our products“ cost to repair around 200 dollars. A check for that amount was quickly mailed to me for reimbursement of the repairs. I highly recommend Honda Marysville and also a honest and very helpful salesman Doug Jordan. More

Used Car Purchase Purchased a used 2014 Jeep Grand Cherokee from Honda Marysville last week. Entire experience was extremely thorough and professional. Several items Purchased a used 2014 Jeep Grand Cherokee from Honda Marysville last week. Entire experience was extremely thorough and professional. Several items were added or in need of addressing on the vehicle prior to delivery. All items were completed as agreed and car was delivered clean and on the day promised. Bart and Brian went out of their way on our purchase all the way around. I would highly recommend Honda Marysville. More

Service Poor - Not Customer Focused Service center refused to let me make an appointment for an oil change. Tech said that it is first come first serve. The wait may be 30 minutes or thr Service center refused to let me make an appointment for an oil change. Tech said that it is first come first serve. The wait may be 30 minutes or three hours, no guarantee of a time frame. Customer service made an appointment for me and tech called and said he wouldn't honor it. Horrible. More

Great car buying experience I recently purchased a Used Honda Accord EXL from Honda Marysville. I found the car online and contacted the dealership via their website. I worked wi I recently purchased a Used Honda Accord EXL from Honda Marysville. I found the car online and contacted the dealership via their website. I worked with Doug, internet sales manager. Doug called back the next morning and assisted me with the credit application. Doug held the car for me until Saturday, my next day off. when I arrived at the dealership Doug had the Honda warming up for me as the temp was in the single digits that day. with Doug's assistance the day before with the credit application, I spent a minimal amount of time in the dealership purchasing my vehicle. It is about an hour and 45 minute drive from my home to Marysville Ohio. My shopping experience with Doug and the staff at Honda Marysville made it worth every minute. George More

Everything you hate about shopping for cars in one dealershi I don't normally write reviews but felt the need to share my experience with the used car staff at marysville. I was told by a sales manager directly I don't normally write reviews but felt the need to share my experience with the used car staff at marysville. I was told by a sales manager directly "we are not here to help you shop for cars, were trying to sell a car." After that conversation a car I had discussed holding with the sales manager was sold without consulting me. If your buying a Honda go to Roush instead. Much better sales staff top to bottom. More

Go anywere else!!! This dealership is a joke. They only care about money, imagine that. They will try to get you into the worst deals ever, claim they have no wiggle roo This dealership is a joke. They only care about money, imagine that. They will try to get you into the worst deals ever, claim they have no wiggle room as far as price, and will disrespect you every chance they get. When you are trying to sell a car thousands of dollars more than what other dealerships are selling it for and double than what it costs to build, there's wiggle room!!! Especially when you are trying to buy two vehicles at once!!! The GM is a joke. She will say she is going to help you but she will ignore you to the fullest and use staff to help her avoid you. She will then pawn you off on someone else. How she got in her position, one could assume because she isn't helpful at getting cars sold or customer service! Again. Go somewhere else, this place isn't worth it! More

Fantastic car-buying and service experience I recently purchased a used vehicle from Honda Marysville. Checked out great on a test drive, looked great, etc. Made the deal -very helpful staff, fr I recently purchased a used vehicle from Honda Marysville. Checked out great on a test drive, looked great, etc. Made the deal -very helpful staff, front to back. But, by the time I got home (about a 30-minute drive), the transmission was slipping pretty bad. Only did it once the car was warmed up pretty well, so I can see how they missed it at the dealership. Salesman was Brian Matesic. He called me the next day (a Saturday) to make sure I was happy. Told him about the tranny. He says to call Monday and he'll talk to the general manager. I figured I was stuck with a lemon that would cost me $thousands to fix. Monday, they tell me to bring the car in on Thursday, so I do. They give me a nice 2016 Honda as a loaner and take my car to another dealership for diagnosis (it wasn't a Honda). To make a long story short, the car needed a new transmission and the dealership put one in at their cost - no cost to me!!! And, lent me a nice new Honda to use for 10 days while they were fixing it. Everyone there was very pleasant, efficient, and professional. I can't speak highly enough of my experience at this dealership. I will be back! More