Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honda Morristown
Morristown, TN
281 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
281 Reviews of Honda Morristown
July 06, 2015
MY Car Buy Experience I would like to say the purchase went off without a hitch but it didn't. We spent 6 1/2 hours in the dealership before I purchased the car which I fe I would like to say the purchase went off without a hitch but it didn't. We spent 6 1/2 hours in the dealership before I purchased the car which I felt was too long. Then we were unable to take the car with us because there was a software glitch within the bluetooth system. The dealership where the car was shipped from sent the wrong key and owners manuals. These two things caused me to not take final ownership of the car until these issues were resolved. I guess I expected too much anyway, the CEO of the dealership, salesman, and customer service rep went above and beyond to make sure I was satisfied with the purchase. Hopefully my next car purchase will go smoother with Honda. This is the 2nd car I have purchased from Honda Morristown and hopefully won't be the last Thanks Mr. Creech, Ms. Santos, and Mr. Doherty for helping me purchase what I hope will be the Honda of my dreams. More
by mom22
Employees Worked With
Joe Doherty, Andrew Creech
Helpful July 06, 2015
Great experience and love the warranty. Great dealership with a very friendly staff. The car price was very competitive as was the deal on our trade in. Drove from Knoxville, but the distanc Great dealership with a very friendly staff. The car price was very competitive as was the deal on our trade in. Drove from Knoxville, but the distance was worth it. This dealership offers a great warranty. More
by Happyfam
July 03, 2015
I am going to love my new Honda as much as my old one!! I purchased a 2015 CR-V because it just seems familiar to me. After driving my Accord for years, I just couldn't get comfortable in any other make, an I purchased a 2015 CR-V because it just seems familiar to me. After driving my Accord for years, I just couldn't get comfortable in any other make, and I test drove and researched for months, literally!!! Couldn't let my Accord go, so we just added another car to the family! Thanks to Don Wilder, Shirley Santos and Rodney Shropshire for being so knowledgeable and friendly! #luvmyhonda #hondamorristownrocks More
by #luvmyhonda
Employees Worked With
Shirley Santos and Don Wilder, Rodney Shropshire
July 02, 2015
Great Be Morristown honda was great to me since day one & I love my car & they give a great deal & I told my friend to & there car at Morristown Honda Be Morristown honda was great to me since day one & I love my car & they give a great deal & I told my friend to & there car at Morristown Honda More
by Stanker423
Employees Worked With
Steven Brooks
July 01, 2015
Great Team I knew what I wanted in a vehicle and the price I could afford. I found Estel and Shirley to be very professional and also very informative. Estel k I knew what I wanted in a vehicle and the price I could afford. I found Estel and Shirley to be very professional and also very informative. Estel kept in contact with me during the process of finding the right vehicle for me. I am a first time Honda buyer and I love driving my new CR-V. Any questions were answered and I would highly recommend the team I dealt with at Honda of Morristown. More
by fran123
Employees Worked With
Estel Crowley
June 30, 2015
One satisfied customer. AJ Parker was my salesmen. He approached me with such politeness and was very detailed in what each car possesed. He took his time in explaining how t AJ Parker was my salesmen. He approached me with such politeness and was very detailed in what each car possesed. He took his time in explaining how things worked and tried his to the best of his ability to satisfy my needs of a new car.. Another guy named Alex I believe had such a great attitude and was thorough in explaining the terms and services of our car. He has such a good head on his shoulders and seemed to enjoy his job. It really amazed me that I was explained so many things. I had no idea there was so much to know about my car in the inside but Shirley did an amazing job explaining how everything worked and added a great sense of humor into our conversation! She even tooken the time to call me to make sure that I understood everything properly as well as to call if I had any questions. I really appreciated the fact that everyone took their time to explain it all to me and treated my every need! Thanks Honda! More
by CEMCFALL
Employees Worked With
A.J. Parker
June 27, 2015
It was excellent My visit was an excellent experience. There was very friendly service and friendly people. I enjoyed dealing with Honda Morristown and would deal with My visit was an excellent experience. There was very friendly service and friendly people. I enjoyed dealing with Honda Morristown and would deal with them again. More
by Craig, Brittney2834
Employees Worked With
Clint Hawk
June 27, 2015
New Car I knew what I wanted and I wanted things done quickly and for the right price. I came in and with very little hassle got what I wanted and was happy w I knew what I wanted and I wanted things done quickly and for the right price. I came in and with very little hassle got what I wanted and was happy with my experience. More
by Vkr392
Employees Worked With
Estel Crowley
June 25, 2015
Great Dealership! I dealt with AJ and Rodney,who are both part of the Internet Sales team. I sent an inquiry online about their VIP pricing and they responded very qui I dealt with AJ and Rodney,who are both part of the Internet Sales team. I sent an inquiry online about their VIP pricing and they responded very quickly and answered all my questions. I would highly recommend this dealership!! Shirley was great about showing us the ins and outs of my new HR-V! More
by TashD1005
Employees Worked With
A.J. Parker, Rodney Shropshire
June 25, 2015
Broken windshield I had an incident and ended up with a broken windshield. My wife called Honda Morristown and talked withe Josh in the parts Depr. He asked to call bac I had an incident and ended up with a broken windshield. My wife called Honda Morristown and talked withe Josh in the parts Depr. He asked to call back so he could check availability of the item. He called back in about 5 to 10 minutes and had located to item and could schedule me an appointment the next day at 11:00. He was very helpful and courteous. I got to the Dealership at 10:55 and Daryl Setsor who has taken care of me before. It's been a while but he immediatly recognized me. After we talked a couple of minutes the young from the installer was there to pick up the car. It takes a while to get the windshield installed so. I was in the waiting room for a while. The young lady at at the desk across the hall from me (Shirley Santos) checked on me several times she even gave me a hat. She was very nice. Everybody I delt with was very nice and very helpful. The installer did a good job. Had a question about the upper seal so I went and talked with the installer and he will replace it on Monday. I had a great experience taking care of this problem. I always have. More
by Broken Glass
Employees Worked With
Josh in parts, , Darryl Setsor
