Honda North

Tire issue Tire monitor icon was lit and had slow leak on 1 tire. Turns out there was a nail in the tire. Mechanic was able to plug the tire for little money. H Tire monitor icon was lit and had slow leak on 1 tire. Turns out there was a nail in the tire. Mechanic was able to plug the tire for little money. He could have easily told me I needed to buy a new tire; I would not have been able to judge. But he did the right thing. It reaffirmed my trust in Honda North. Thank you. More

Service Department so helpful! Latest visit for scheduled service took less time than estimated when I booked the appointment, and the work was done efficiently and explained clearl Latest visit for scheduled service took less time than estimated when I booked the appointment, and the work was done efficiently and explained clearly. They do a great job! More

best customer service ever I was greeted the minute I pulled up for an oil change and handed a free drink token. My car was driven in. When I picked up the car the sales perso I was greeted the minute I pulled up for an oil change and handed a free drink token. My car was driven in. When I picked up the car the sales person approached me and when over what was done. This is an extremely efficient dealership. More

Took my car in for inspection, they broke the vehicle. EDIT in respond to Honda North. My issue is not that the technician made a simple mistake. That can happen to anyone. My issue and poor review is bec EDIT in respond to Honda North. My issue is not that the technician made a simple mistake. That can happen to anyone. My issue and poor review is because Honda North management returned a car with a persistent error message AND a Multi-Point Inspection Form that showed everything was okay with the vehicle. It's poor quality control. A complaint has been filed with Honda Automobile Customer Service. Took my 2014 Accord in for annual state inspection and they offered to implement the recall for the battery sensor. Unfortunately I said yes, and now I have a persistent "Check Charging System" message. I called to see what they could do to help and now they want the car for a day. They also provided their Multi-Point Inspection Form which indicates that all is "green". So they obviously didn't look at the car's dash display before they returned the vehicle. And they have the nerve to ask for "Excellent" reviews on the survey from Honda! Avoid this place if you want something done right. More

Excellent Express service staff was professional, courteous, and timely. I also received a free beverage while waiting. Waiting room was well appointed with com Express service staff was professional, courteous, and timely. I also received a free beverage while waiting. Waiting room was well appointed with comfortable chairs and a TV. More

Excellent The process of buying a car and in a quick period of time was what we wanted and received from Honda North. We will be buying our next car there becau The process of buying a car and in a quick period of time was what we wanted and received from Honda North. We will be buying our next car there because if the service. More

The best customer service! My wife has a car from Honda North as well as my daughter, and me. We could easily purchase a car from elsewhere, but one of the main reasons we stay My wife has a car from Honda North as well as my daughter, and me. We could easily purchase a car from elsewhere, but one of the main reasons we stay with Honda North is because of its great customer service. All of your service personnel are excellent, but the one person who really stands out in my mind is Vic Gillespie. Vic is truly an exceptional and personable person and I trust Vic's recommendations for car service/repair one hundred percent. Vic is truly an asset to Honda North and represents Honda North very well. Thank you! More

Service The service at Honda North every time I come there has been outstanding. The service writer Vic, who I have dealt with before is outstanding.She liste The service at Honda North every time I come there has been outstanding. The service writer Vic, who I have dealt with before is outstanding.She listens well and makes use full suggestions. I have been a customer of Honda North for 18 years and will continual to be one for many more years More

Honda north is amazing!! I had the most pleasant experience with Miguel! He was very helpful and super kind and friendly. One of the best sales people I have ever met!!! He wa I had the most pleasant experience with Miguel! He was very helpful and super kind and friendly. One of the best sales people I have ever met!!! He was very knowledgeable on the car and gave me so much information and he was so positive. He made my experience of purchasing my first brand new car one I won’t forget. He is a great asset to your team!! More

Great service experience I have been bringing my vehicles to Honda North for service since 1996. Always have a professional experience. I appreciate the clean waiting area I have been bringing my vehicles to Honda North for service since 1996. Always have a professional experience. I appreciate the clean waiting area with a variety of seating to read or work on the computer. The cafe is an added bonus when I choose to wait for a repair vs. leave the car for the day. More