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Honda North

Danvers, MA

4.8
1,981 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,981 reviews

May 27, 2015

great experience After walking thru the doors i was greated with a warm friendly smile by my sale representative Evy. I had explained what i wanted in my next car. Evy More

by sassy201b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivanete Borges
May 27, 2015 -

Honda North responded

Dear sassy201b, Thank you for taking the time to share this fantastic review with us. I am happy to hear that Evy met and exceeded your expectations during your recent car purchase. I will be sure to make her aware of your review and assure her that her hard work has resulted in another satisfied customer. At Honda North we take great pride in being honest and upfront with our customers. As an Employee Owned Company our goal is to find you the car of your dreams for an exceptional value. Thank you for your business and for being an advocate of Honda North. Congratulations on your new vehicle and we look forward to traveling down the road of ownership together with you. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 26, 2015

great job My experience at Honda North was a fast, efficient and friendly service. I was impressed. I would recommend Honda North. I think my next car will More

by wca2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DOn't recall his name
May 26, 2015 -

Honda North responded

Dear wca2000, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your recent experience was fast, efficient and friendly. These characteristics are a major focus of ours at Honda North and I am happy to see that you have recognized them as a part of your positive experience. As an Employee Owned Company, your satisfaction is always our number one priority. When you are in the market for a new Honda please let us know as we would love to show you around the lot and show you what vehicles we have to offer. Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 25, 2015

Great Service Outstanding personal service we were treated with respect and appreciation on being repeat customers from everyone we interacted with. The entire sta More

by teedee79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Envy, Dave, John
May 26, 2015 -

Honda North responded

Dear teedee79, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that the personnel you worked with was professional and provided you with an excellent car buying experience. As an Employee Owned Company, your satisfaction is always our number one priority. At Honda North we believe in working together as a team to help customers make the best decision. Our Sales Consultants do a great job of recommending vehicles that may fit your needs but letting you ultimately make the decision yourself. Thank you for your business and congratulations on your new car! We look forward to traveling down the road of ownership together with you. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 24, 2015

Needed to have subharness installed. Did a great job! It had previously been determined that the IMA subharness had to be replaced. I had also mentioned a couple of other issues when I made the appointme More

by jthaskell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim O'Keefe
May 26, 2015 -

Honda North responded

Dear jthaskell, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that Tim O'Keefe caught this in his notes and was able to reiterate the recommended services that were mentioned when the appointment was made. At Honda North customer satisfaction is our number one priority. Offering a high mileage discount based on the number of miles on your vehicle is something our customers seem to really enjoy. We offer all kinds of little offers and incentives to make what is normally a boring service visit more exciting. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 23, 2015

Great, fast & friendly service Honda North is always a pleasant destination for service. They are always fast & super friendly, and they have comfortable areas with TVs in which to More

by Klamach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
May 26, 2015 -

Honda North responded

Dear Klamach, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you find the staff at Honda North to be friendly and efficient and that you find the waiting room to be comfortable and accommodating. At Honda North we believe that the small things make a big difference. We believe that a comfortable waiting room with TVs and magazines along with a complimentary beverage is the best way to accommodate our customers. I am happy to hear that you will continue servicing your vehicle with us as we truly appreciate your business. We look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 23, 2015

New Leasee 5/15 This was my first experience leasing a car. Ben Katz was terrific at answering questions, guiding me through the process, and instructing me on how t More

by Happy Honda Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben & Marissa (see review)
May 26, 2015 -

Honda North responded

Dear Happy Honda Driver, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that both Ben and Marissa were able to work together in providing you with an excellent car buying experience. At Honda North we understand that the car buying process does not have the best reputation. As an Employee Owned Company it is our goal to break free of this stereotype. Providing our customers with a stress- free and exciting car buying experience through great service and attention to detail is something that every one of our Sales Consultants take seriously. Thank you for your business and congratulations on your new vehicle. We look forward to traveling down the road of ownership together with you. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 23, 2015

Our new CRV We are very happy with our new CRV. We found everyone very helpful, and would highly recommend Honda North to anyone interested in buying a new vehicl More

by peggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Very professional
May 26, 2015 -

Honda North responded

Dear peggy, Thank you for taking the time to share you recent Honda North experience with us. I am happy to hear that everyone you worked with was helpful and professional and that you would recommend Honda North to anyone buying a vehicle. We appreciate you being an advocate of Honda North. If you have any questions or concerns regarding your new vehicle, any one of our Sales Consultants would be happy to help you. Congratulations on your new CR-V and thank you for your business. We look forward to traveling down the road of ownership together with you. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 22, 2015

Easy atmosphere and competitive price Very competitive prices without the stress of most dealerships. Great stock and nice knowledgable salesman. More

by Review2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed dake
May 26, 2015 -

Honda North responded

Dear Review2015, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that Ed provided you with a stress-free car buying experience. At Honda North we understand that the car buying process doesn’t have the best reputation. Our goal is to break free from this stereotype and provide our customers with a comfortable, exciting and stress-free car buying experience. As an Employee Owned Company, your satisfaction is our number one priority. Congratulations on your new vehicle and thank you for your business. We look forward to traveling down the road of ownership together with you. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 22, 2015

Very professional Everyone very helpful, pleasant. Comfortable waiting area. Shorter time than was told, went be fast. Oil changed. Only thing and not really a problem, More

by Katti2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry didn't get name ,on my bill says Denis howell
May 26, 2015 -

Honda North responded

Dear Katti2015, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service appointment went well and that it was completed sooner than expected. At Honda North we understand that your time is valuable. Our goal to provide world class service that is fast, accurate and complete each and every time. I would like to apologize for your oil light not being reset. Once in a great while the technicians get caught up in the service and forget to reset the light. This is a very easy and quick fix but I would like to apologize for the inconvenience. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 21, 2015

210,000 miles and still going Wipers stopped, needed new wiper motor for my 2004 Accord. Without an appointment they took the car right away. Tim O'Keefe was great. He made sure More

by bobmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim O'Keefe
May 22, 2015 -

Honda North responded

Dear bobmc, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service went well and that Tim explained everything to you in detail after the service was complete. At Honda North we believe that the explanation is the most important part of any service. By explaining what was done and what can be expected in the near future, you are able to plan ahead. This also ensures that everyone is on the same page in terms of work and pricing. Thank you for your business and we look forward to seeing you and your 2004 Accord at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

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