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Honda North

Danvers, MA

4.8
1,981 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,981 reviews

May 19, 2015

Oil Change As usual the service at Honda North was superb. We brought our 2015 Honda EXL in for an oil change and were pleasantly surprised that it only took 20 More

by stevec726@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All service employees..
May 19, 2015 -

Honda North responded

Dear stevec726, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your oil change was completed in a timely manner and that you are accustomed to receiving great service at Honda North. As an Employee Owned Company, your satisfaction is our number one priority. Each member of our staff has a vested interest in your experience while you are at our dealership. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 19, 2015

Pleasant experience Had an oil change and was quick and easy.pleasant upon arrival.Will return again.i will surely purchase my next Honda with Honda North.???? More

by Abby1104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus
May 19, 2015 -

Honda North responded

Dear Abby, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your oil change was completed quickly as to limit any inconvenience. At Honda North we understand that your time is valuable and we will do everything in our power to get you back on the road as soon as possible. As an Employee Owned Company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 19, 2015

first service at Honda North This was my first experience with the Honda North service department. While it was for just an oil change, everything went very smoothly. I liked the More

by shaker6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not recall thier names
May 19, 2015 -

Honda North responded

Dear shaker6, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you were greeted by a member of our staff upon arrival and that your oil change went smoothly. At Honda North we do our very best to operate orderly and efficiently. At Honda North we believe that the explanation is the most important part of any service. By explaining what was done and what can be expected in the near future, you are able to plan ahead. An explanation also provides our customers with an understanding of what they are paying for. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 19, 2015

30,000 mile service Everything that need to be done was completed after a phone call informing me of what was suggest n estimated cost. More

by Ebony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
May 19, 2015 -

Honda North responded

Dear Customer, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that all of your car's needs were taken care of and that you were updated with time and estimated cost by your service advisor. Keeping in contact with our customers throughout the service of your vehicle is something we strongly believe in. Updates in terms of price and time ensure that everyone is on the same page. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 18, 2015

excellent as always I have been a customer of Honda North for over 15 years and have always experienced excellent service. More

by Happy Grandmother
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak
May 19, 2015 -

Honda North responded

Dear Happy Grandmother, Thank you for taking the time to share your Honda North experiences with us. The Honda North Team would like to thank you for your business over the past 15 years. We truly appreciate loyal customers such as yourself. I am happy to hear that you experience excellent service each time your visit our dealership. As an Employee Owned Company, your satisfaction is always our number one priority. Thank you again for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 16, 2015

oil change always a pleasant experience, everyone is friendly, knowledgeable and helpful. Car and I are in and out in a timely manner. Thanks...for your efficien More

by Andie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't get his name
May 19, 2015 -

Honda North responded

Dear Andie, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you had a pleasant experience with our Service Department and that you found our staff to be friendly, knowledgeable and helpful. At Honda North we understand that your time is valuable. We strive for quick and accurate service each and every time as to limit any inconvenience to our customers. As an Employee Owned Company, your satisfaction is always our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 16, 2015

Amazing Dominic was an excellent salesman . He didn't push me into anything I couldn't afford and really listened to everything I said I wanted . His follow u More

by Jgotts12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic
May 19, 2015 -

Honda North responded

Dear Jgotts12345, Thank you for sharing this fantastic review with us. I am happy to hear that Dominic provided you with an excellent car buying experience. I will be sure to make him aware of this review and assure him that his hard work has resulted in yet another satisfied customer. At Honda North we do not believe in pressure based sales. Our goal as an Employee Owned Company, is to listen to your wants and needs and recommend the best vehicle for you. Our Sales Consultants take great pride in following up with each sale to ensure that each customer is satisfied with their purchase and inquire about any questions or concerns you may have. Congratulations on your new vehicle and thank you for your business! We look forward to traveling down the road of ownership together with you. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 16, 2015

Good experience Overall I went in to have an inspection sticker done and and Oil change. I like that I can go without an appointment. I waited for a reasonable amount of tim More

by ritadel15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucky Chin
May 19, 2015 -

Honda North responded

Dear ritadel15, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you enjoy the convenience of our Express Service Lane and that you were able to get your inspection sticker and oil change done is a timely manner. After each service, your Service Advisor will explain what was completed and what services can be expected in the near future. This gives you the ability to plan ahead so that there are no unexpected services needed. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 16, 2015

Recall: excellent job Everything was excellent yesterday when I took my CRV for a recall work on the door locks. I was greeted promptly and all was done fast! More

by Ec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 19, 2015 -

Honda North responded

Dear Ec, Thank you for sharing your recent Honda North experience with us. I am happy to hear that the recall work on your CR-V was completed quickly and efficiently. As an Employee Owned Company, your satisfaction is our number one priority. Providing quick and accurate service is something we strive for and something that we always try to improve. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 15, 2015

First Major Service (60K) This service involved just about all running aspects of the car, particularly the brakes which needed significant upgrading. Since the car would be at More

by rcouture
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Collibee
May 19, 2015 -

Honda North responded

Dear rcouture, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your first major service went well and that our detailing team was able to restore your vehicle to brand new condition. With a 60,000 mile service, every customer is given a complimentary loaner car. We understand your time is valuable and being without a car for the whole day is not practical for many people. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

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