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Honda North

Danvers, MA

4.8
1,981 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,981 reviews

May 15, 2015

2008 Honda CRV Service This service was for 94,000 miles and cost about $450. Joe was courteous with full explanations and follow up by phone. The car had been vacuumed and More

by xxxxx
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Giacometti
May 19, 2015 -

Honda North responded

Dear xxxxxxx, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your service appointment went well and that Joe explained the service in detail. At Honda North we believe that the most important part of each service is the explanation. By explaining what was done and what can be expected in the near future, you have the ability to plan ahead. An explanation also provides our customers with a sense of comfort as they know exactly what they are paying for. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 15, 2015

Employees helpful during service Employees very helpful and customer friendly during request for service which included the need to re-connect (pair) a Bluetooth device and routine oi More

by Pilot Jim 2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Lucky
May 19, 2015 -

Honda North responded

Dear Pilot Jim 2012, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you found our employees to be friendly and helpful during your service visit. As an Employee Owned Company, each employee has a vested interest in your experience and satisfaction. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 15, 2015

Good Job! Just had my car inspected and got an oil change. Appreciated the man who took my car in telling me they were very busy and that it would take about More

by fixit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucky
May 19, 2015 -

Honda North responded

Dear fixit, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that Lucky provided you with an accurate time frame in which your vehicle would be done and that you found our staff to be friendly and efficient. Unfortunately some days at our dealership can be very buys and simple tasks such as an oil change can take longer than usual. I apologize for the wait but I am happy to hear that you were satisfied with your service. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 14, 2015

Excellent Service, 2007 Honda CRV I had excellent service by Mike and Vic. Mike was both professional and friendly, and accommodating to my car needs when I arrived. My car was fixed i More

by mmhall16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Vic
May 14, 2015 -

Honda North responded

Dear mmhall16, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that both Vic and Mike were attentive to your car's needs and that your car was repaired in a timely manner. At Honda North we believe that the most important part of any service is the explanation. By explaining what was done and what can be expected at future service appointments, you are able to plan ahead. An explanation also gives our customers an understanding of why the service was needed and how you and your vehicle will benefit from it. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 14, 2015

Tire repair I was in a terrible rush for my for daughters field trip at school and I noticed a large bolt in my tire. The Honda team managed to take the bolt out, More

by Asdelafano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry I don't know
May 14, 2015 -

Honda North responded

Dear Asdelafano, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that the Service Department was able to repair your tire and wash your vehicle in a timely manner. At Honda North we understand that unexpected issues can arise at the worst times. We do our very best to accommodate these situations as to limit any inconvenience. I am glad that you were able to make it to your daughter field trip and hope you had a good time at the zoo! Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 14, 2015

Excellent service, felt I could get my car in good shape Able to work with the garage and sales to figure out what I needed to do and how I could that cost effectively. Ultimately ended up doing brake pads More

by cdowd100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
May 19, 2015 -

Honda North responded

Dear cdowd100, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you were able to get input from both our Sales Department and Technicians in order to make the most cost efficient decision. As an Employee Owned Company, our employees take great pride in providing our customers with honest feedback. We will recommend what is right for you, not what is most expensive. I am glad that we were able to replace your brake pads and that your car is now in better driving condition. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 14, 2015

New 2015 Purchase I have purchased vehicles from Honda North since 1983. Both their sales and service departments are exceptional. Although problems have been few ove More

by KEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Parker
May 14, 2015 -

Honda North responded

Dear KEG, Thank you for taking the time to share your recent Honda North experience with us. The Honda North Team would like to thank you for your 30+ years of business. We truly appreciate your customer loyalty and ongoing business. Although there have been very few problems over the past 30+ years, I am glad that they all have been resolved quickly and reasonably. Thank you again for your business and we look forward to doing business with you for years to come. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 13, 2015

very welcoming The staff was very friendly and the place was very clean and there was plenty of seats for everyone that was getting service on their vehicles for tha More

by reniferj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
May 14, 2015 -

Honda North responded

Dear reniferj, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you found our staff to be friendly and welcoming. As an Employee Owned Company we strongly believe in treating our customers with the respect and courtesy that they deserve. We are very fortunate to have a comfortable waiting room and café for our customers to enjoy while their vehicle is being serviced. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 13, 2015

Service Department and Sales This service department is second to none. Besides have great hours seven days a week and drive up service with no appointment required for smaller ta More

by jm18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department: Lucky / Sales: Dominic
May 14, 2015 -

Honda North responded

Dear jm18, Thank you for sharing this fantastic review with us via Dealer Rater. We truly appreciate the time you took to do so. I am happy to hear that despite it being a busy day, your oil change and repair to your tire was completed quickly and efficiently. Many customers that come in for service spend time talking with the Sales Consultant that sold them the vehicle. One thing that separates Honda North from other dealers is that our staff truly cares about you long after the initial purchase of the vehicle. Our Sales Consultants like Dominic genuinely care about you how you like your new vehicle. As an Employee Owned Company your satisfaction is our top priority. Thank you for your business and customer loyalty. We look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 13, 2015

purchased certified CRV Stephen, our sales person was very helpful and courteous. We didn't feel any pressure into any sale. We got our best deal for CRV. More

by Lola89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Bouchie
May 14, 2015 -

Honda North responded

Dear Lola89, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that Stephen provided you with an excellent car buying experience. We understand that the car buying process has a reputation of being stressful and overwhelming. At Honda North we strive for a fast, fun and relaxing car buying experience. We do not believe in pressure sales as it is not a moral way of doing business. Our goal as an Employee Owned Company is to find you the car of your dreams for a great value. Congratulations on your new CR-V and thank you for your business. We look forward to traveling down the road of ownership together with you. Sincerely, Honda North Danvers, MA www.HondaNorth.com

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