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Honda North

Danvers, MA

4.8
1,980 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,980 reviews

May 13, 2015

Service 12May15 Honda North always treats me with the outmost in courtesy along with great service. I received a friendly email reminder that my Accord needed its sta More

by Johngogolos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim O'Keefe
May 14, 2015 -

Honda North responded

Dear Johngogolos, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you received a reminder email regarding your state inspection sticker and that you were able to get your sticker without a wait. At Honda North we understand how valuable your time is. No matter how busy the Service Department may be, our goal is to complete your service quickly and accurately as to eliminate any inconvenience. Having flexible hours of operation and being open on Sunday for Express Service is something our customers really enjoy and many take advantage of. As an Employee Owned Company your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 13, 2015

Service My car stalled and was towed to Honda north where it was found that another dealership had been negligent with my vehicle. The service team at Honda n More

by Melissa Christoforo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike collibee
May 14, 2015 -

Honda North responded

Dear Ms. Christoforo, Thank you for taking the time to share your recent Honda North experience with us. I am sorry to hear that your car was not treated properly at another dealership causing it to stall. I am glad however that our service team at Honda North was able to repair this issue and get you on your way. At Honda North we understand that unexpected car issues do arise and we do our very best to accommodate this. Thank you for your business Ms. Christoforo, we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 12, 2015

Handled my questions and issues quickly and effectively. I took the car in to check on a brake noise and it turned out to be something minor, but I learned more about what caused this from your service repre More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Rep
May 14, 2015 -

Honda North responded

Dear "Honda", Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that the brake noise you were hearing turned out to be something minor and that you learned a little along the way. At Honda North we believe that the most important part of a service is the explanation. By explaining what the issue was and how it was repaired, our customers feel more confident in the work we do and why it is done. An explanation also allows our customer to plan ahead as they find out what services can be expected at future appointments. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 12, 2015

Always a great experience This is my fourth lease with Honda North. Peter Anderson at Honda North goes above and beyond his job description to please the customer. This is my s More

by pjj8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Anderson
May 14, 2015 -

Honda North responded

Dear pjj8, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that Peter provided you with yet another excellent car buying experience. I will be sure to make Peter aware of your review. Peter and the rest of the Honda North staff believe in going above and beyond to provide our customers with the best experience possible. As an Employee Owned Company, customer satisfaction is always our top priority. Thank you for your business and we look forward to traveling down the road of ownership together with you. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 12, 2015

Once again a great car buying experience I did my read each online and decided to test drive Honda Pilot Touring. I chose Honda North because I had a good experience there previously. Salesma More

by Howostpaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett(salesman) Gus ( sales manager)
May 14, 2015 -

Honda North responded

Dear Howostpaul, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that Garrett and Gus worked together in getting you a great deal on your new Honda Pilot. At Honda North we take great pride in being upfront and honest with our customers. As an Employee Owned Company, our goal is to help you find the car of your dreams for an exceptional value. I am glad that this was the case for you and that you had an awesome experience. Thank you for your business and we look forward to traveling down the road of ownership together with you. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 12, 2015

Oil change My oil was changed in a half hour. In addition, they gave me a free car wash. It took much less time that I had anticipated. More

by George Middy
Recommend Dealer
Yes
Employees Worked With
Don't know names
May 14, 2015 -

Honda North responded

Dear Mr. Middy, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you oil change was completed quickly and that your car was washed before it was returned to you. At Honda North we understand how valuable your time is. We do everything in our power to provide the quickest and most accurate service possible. Thank you for your business Mr. Middy. We look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 12, 2015

Service Excelllence As always, the service provided by Honda North is excellent. Regular service and an issue were addressed and I was given information letting me know More

by elg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael? Steve Bouchie
May 14, 2015 -

Honda North responded

Dear elg, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that our Service Department was able to complete your regular service and also address an additional issue resulting in an excellent experience. At Honda North we believe that the most important part of your service is the explanation. By explaining what was done and what can be expected during future appointments, you are able to plan accordingly. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 11, 2015

very satisfied, nothing but praise for Ed Dake. I would definitely recommend Honda North to my family and friends. It was a pleasure working with Ed Dake. As a dealership, your Lucky to have him More

by my new car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Dake
May 13, 2015 -

Honda North responded

Dear "my new car", Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that Ed Dake provided you with an excellent car buying experience. Ed is a great Sales Consultant and an even better person and we are fortunate to have him on our team. I will be sure to make him aware of this review and assure him that his hard work has been noticed. As an Employee Owned Company, we believe in being honest and upfront with our customers. Thank you for your business and we look forward to traveling down the road of ownership together with you. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 11, 2015

Very helpful sale person, Cheryl Parker. Very good experience overall and I would recommend this dealer to my friends. No fuss and stress free experience. Thanks Cheryl for your help. Great! More

by Milaan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Parker
May 13, 2015 -

Honda North responded

Dear Milaan, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that Cheryl provided you with an excellent car buying experience. At Honda North we believe in a stress free, fun and exciting car buying experience. At Honda North we take great pride in being honest and upfront with our customers. Our goal is to provide you with the best experience possible while giving you an exceptional value on a new vehicle. Thank you for your business and we look forward to traveling down the road of ownership together with you. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 10, 2015

Integrity and Courtesy This company takes the stress out of car buying and service with straightforward honesty and courtesy. They're why I drive past closer dealerships inc More

by jc2lately
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
May 13, 2015 -

Honda North responded

Dear jc2lately, Thank you for taking the time to share this fantastic review with us on Dealer Rater. I am glad that you find Honda North to be an honest and straightforward dealership. We take great pride in giving our customers truthful and honest answers. This enables our customers to make their own informed decision. The Honda North team would like to thank you for your business and for choosing Honda North. Sincerely, Honda North Danvers, MA www.HondaNorth.com

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