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Honda North

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,979 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,979 reviews

May 04, 2015

Quick & easy, friendly staff too! We went to have our first oil change service. The process was very easy and efficient. Staff is super friendly and accommodating. Had us in and out More

by mcculloughw@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
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May 05, 2015 -

Honda North responded

Dear mcculloughw, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your first oil change was completed quickly and that you found our staff to be friendly and accommodating. As an Employee Owned Company we understand how valuable your time is. We strive for quick, complete, and accurate service each and every time as to limit any inconvenience. Thank you for your business and for taking the time to leave us a review on DealerRater. We look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 03, 2015

Service Department Review I'm very impressed with the Service Department's customer service skills and how hard everyone there seems to be working. While I only just purchased More

by AlisonM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am sorry I don't have the names! It was about four I've interacted with and they were all very attentive.
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May 04, 2015 -

Honda North responded

Dear Alison, Thank you for taking the time to share this fantastic review with us. I am happy to hear that you were impressed with the level of customer service, amenities and work ethic of our employees. As an Employee Owned Company, your satisfaction is our number one priority. Being Employee Owned also means that each employee has a vested interest in your level of service. Being open 7 days a week is something that sets Honda North apart and customers seem to love it. Thank you for your business and welcome to the Honda North family. We look forward to traveling down the road of ownership together with you. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 03, 2015

Needed Car The dealer was very friendly and really cared about my needs. They worked with me and not so good credit to get me a car. More

by John1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed
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May 04, 2015 -

Honda North responded

Dear John1972, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that Ed provided you with an excellent car buying experience and that he was able to work with you to get you in a new vehicle. As an Employee Owned Company we truly car about your wants, needs and situation. Good credit or bad credit, we will do everything in our power to get you in the vehicle of your dreams. Congratulations on your new vehicle and thank you for your business. We look forward to traveling down the road of ownership together with you. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 02, 2015

Leasing made easy! My second experience leasing with Honda North was as seamless as the first! Staff are friendly and ready to assist! My salesman was knowledge and I wo More

by Mk0519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Katz
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May 04, 2015 -

Honda North responded

Dear Mk0519, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that Ben provided you with another excellent car leasing experience. As an Employee Owned Company your satisfaction is our top priority. We want each visit to be better than your last whether it be in service or sales. Congratulations on your new vehicle and thank you for supporting the only Employee Owned Dealership in Massachusetts. We look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 02, 2015

Service Brought my car in for a left wheel clicking sound. Picked the car up and the sound was still there. Mentioned the sound and they fixed the problem pro More

by Del123
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Assistant service manager
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May 02, 2015

Quick inspection and duplicate key made Excellent service, the Team keeps you informed about your wait. Very happy with my overall experience! I came in for a followup from a purchase earlie More

by TripleM1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vice Gillespie
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May 04, 2015 -

Honda North responded

Dear TripleM1978, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your experience with the service department was excellent and that the wait time was only half of what was expected. At Honda North we understand how valuable our customer's time is. We do everything in our power to get your vehicle serviced quickly and accurately as to limit any inconvenience to you. Thank you for your business and for sharing this review with us. We look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 01, 2015

Perfect! Everything was great, Dave is a wonderful sales rep, and a pleasure to work with, and I will always buy from him! Thank you for a great car! More

by Mikemc1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moran
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May 01, 2015 -

Honda North responded

Dear Mikemc1220, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that Dave provided you with an excellent car buying experience. Dave is a great Sales Rep and an even better person and we are lucky to have him on our team. As an Employee Owned Company, Dave and the rest of the Honda North staff have a vested interest in your satisfaction and ongoing business. We always put customer service first. Thank you for your business and congratulations on your new vehicle! We look forward to traveling down the road of ownership together with you! Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 30, 2015

In for Routine auto maintenance Good customer service in the service department, good communication. They kept me updated on the status of my repair and were helpful and friendly. More

by msflah
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vic Gillespie, Joe (Shuttle driver)
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Apr 30, 2015 -

Honda North responded

Dear msflah, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you are pleased with the customer service and communication in the service department. As an Employee Owned Company, your satisfaction is always our number on priority. At Honda North we strongly believe in keeping customers updated with their repair. This ensures that everyone is on the same page. By explaining each service you know exactly what you are paying for and what services you can expect in the future. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 30, 2015

Best experience yet My experience with Honda North has been the best by far! Friendly, knowledgeable, professional staff. Amazing how easy and hassle-free it was to cho More

by Ja1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
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Apr 30, 2015 -

Honda North responded

Dear Ja1957, Thank you for taking the time to share your recent Honda North experience with us and congratulations on your new CR-V! I am happy to hear that Dominic provided you with excellent customer service throughout the car buying process. At Honda North we understand that the car buying experience can often times be stressful and overwhelming. We strive for a fast, exciting and stress-free car buying experience. Our Sales Consultants take great pride in listening to your wants and needs and recommending a vehicle that may be suitable. Thank you for your business and congratulations again. We look forward to traveling down the road of ownership together with you. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 30, 2015

Professional, courteous but expensive. I would have given a five.....only the service was so expensive. Happily, was able to use a coupon....but still so expensive....too expensive. More

by HondaDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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Apr 30, 2015 -

Honda North responded

Dear HondaDriver, Thank you for taking the time to share your recent Honda North experience with us. There are a few reasons that our services at Honda North may be a little higher than a local garage. As a Honda Dealer, we us Honda factory parts with all repairs. These parts are covered by warranty for 12 months or 12,000 miles. Also, at Honda North we warranty our labor for 12 months. This ensures double the coverage on your vehicle. I am glad however that you were able to use a coupon from our website to help lower the cost. Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

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