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Honda North

Danvers, MA

4.8
1,981 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,981 reviews

April 17, 2015

Leasing a new car As a first time leaser and going to few dealerships, I found Sean to be less pushy an very willing to work with us. Honda Norh has a nice team effort More

by Shan71
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Apr 22, 2015 -

Honda North responded

Dear Shan71, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that Sean provided you with an excellent car buying experience and was "less pushy" than other sales people you have encountered. I will be sure to make him aware of this review. We know that the car buying experience can often times we stressful and overwhelming. At Honda North we strive for a fast, relaxing, and stress-free car buying experience. Thank you for your business and welcome to the Honda North family. We look forward to seeing you at your first service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 17, 2015

Diagnosed problem quickly Engine light came on, and I brought it in for a diagnosis. This was done at no charge. After many, many miles of faithful service (nearly 200k), I'v More

by jthaskell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 22, 2015 -

Honda North responded

Dear jthaskell, Thank you for taking the time to share your recent Honda North experience with us. I am glad that our Service Department was able to quickly diagnose the problem with your Civic at no charge. Despite the diagnosis, I am sorry to hear that after 200,000 miles, it was time to retire your Civic. At some point, the cost of repair is just not worth it. Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 17, 2015

Better than expected Needed some warranty repairs done on the Odyssey. Easy to schedule an appointment (love the online set up of appointments). I like the fact that I can More

by YMC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Collibee
Apr 22, 2015 -

Honda North responded

Dear YMC, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you take advantage of our online scheduling service. We find that this makes the process much easier as there is no confusion on times, service details, etc. Keeping you updated throughout the day of your service is very important. Providing updates on price and time ensures that everyone is on the same page. When the vehicle is picked up, explaining what was done and what can be expected allows customers to plan ahead. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 16, 2015

Good Experience The staff is friendly and the process of buying a car was easy compared to other dealers. They followed up on outstanding items quickly and profession More

by HondaOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicky Migos
Apr 22, 2015 -

Honda North responded

Dear HondaOwner, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that the car buying process at Honda North was easy compared to other experiences you have had in the past. At Honda North we strive for a fast, easy, and exciting car buying process. We know that the car buying process has a somewhat negative reputation but at Honda North we strive to change that. Thank you for supporting the only Employee Owned Dealership in Massachusetts. We look forward to seeing you at your first service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 16, 2015

Customers for life We just leased our third Honda from Honda North in less than 2 years and have never had a bad experience there. We always go to salesman Dominic Rubin More

by Rbourque781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
Apr 22, 2015 -

Honda North responded

Dear Rbourque781, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that Dominic provided you with yet another excellent car leasing experience. I will be sure to make him aware of this review. At Honda North we strive to provide the best car buying experience possible. From Sales to Finance to Service, each department plays a critical role in the car buying/servicing process. Thank you for your ongoing business. We look forward to seeing you and your new Honda at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 15, 2015

Express means EXPRESS This visit was my first through Express Service. I was amazed at how quickly the team changed my Honda's oil, inspected it for other repair recommenda More

by Glosta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not get names of the Express Service Team on duty yesterday.
Apr 22, 2015 -

Honda North responded

Dear Glosta, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you had a positive experience with our Service Department and that you were impressed with the time and efficiency of our process. At Honda North we strive for continuous improvement; making each visit better than the next. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 15, 2015

realatively easy I got the deal I wanted.This is my first lease and so far it has worked out fine for me. The hardest part was this review. More

by marytrobot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivy
Apr 22, 2015 -

Honda North responded

Dear marytrobot, Thank you for taking the time to share your recent Honda North experience with us. We truly appreciate the time you took to do so. I am happy to hear that you were able to get the deal you wanted on your new lease. As an Employee Owned Company our goal is to get you the vehicle you want for the price you want. Congratulations on your new Honda lease and thank you for your business. We look forward to seeing you at your first service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 15, 2015

Excellent service Although I purchased my car elsewhere, I always use Honda North for service. Their performance is excellent, they communicate very effectively and cl More

by Pellavon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Gillespie
Apr 22, 2015 -

Honda North responded

Dear Pellavon, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that you find the service at Honda North to be excellent. As an Employee Owned Dealership your satisfaction is always our number one priority. Our goal is to exceed each customer's expectations and provide them with the best service possible. Everyone at Honda North takes great pride in their work as each employee has a vested interest in the success of the dealership. Thank you for your business and we look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 15, 2015

Great experience i recently leased a car through Honda North in Danvers MA. This is the first time I've ever even considering going to Honda for car options along with More

by cris788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Katz
Apr 15, 2015 -

Honda North responded

Dear cris788, Thank you for taking the time to share this fantastic story with us. As an Employee Owned Company we feel a great sense of joy reading reviews like yours. I am happy to hear that your car buying experience was straight forward, friendly and stress-free. At Honda North this is what we strive for as we know that the car buying experience can often times be stressful and overwhelming. Congratulations on your new Honda CR-V! We look forward to traveling down the road of ownership together with you! Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 14, 2015

Nothing but positive experiences I've puchased two vehicle from Honda North and have recommended them many times. I've also found the service department to be courteous, reliable and More

by AMLuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Giacometti
Apr 15, 2015 -

Honda North responded

Dear AMLuster, Thank you for taking the time to share your recent Honda North experience with us. I am happy to hear that your two car buying experiences at our dealership have been positive and that you have also found the Service Department to be reliable. At Honda North we strive for perfection in every department. Whether it be a fast and stress-free car buying experience or a relaxing wait while your car is being serviced; your satisfaction is our number one priority. Thank you for your business and for being an advocate of Honda North. We truly appreciate your recommendations. We look forward to traveling down the road of ownership together with you. Sincerely, Honda North Danvers, MA www.HondaNorth.com

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