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Honda North
Danvers, MA
1,981 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,981 reviews
April 01, 2015
Service Honda North Service is always super fast and friendly. Vic is a pleasure to work with and does a great job in his field of work. I would recommend ev Honda North Service is always super fast and friendly. Vic is a pleasure to work with and does a great job in his field of work. I would recommend everyone to do business with Honda North! More
by lmoran96
Employees Worked With
Vic
March 31, 2015
Professional and courteous Service was for replacement of door actuator. Also informed Kyle of passenger side wiper not working properly. He arranged for wiper to be replaced at Service was for replacement of door actuator. Also informed Kyle of passenger side wiper not working properly. He arranged for wiper to be replaced at no charge. Replacement of actuator took longer than the 1.5 hours estimated. However, Kyle kept me informed of the progress. More
by goodtime
Employees Worked With
Kyle Quinn
March 30, 2015
service for new vehicle Great sales experience, although corrected the pricing quote twice when invoices were presented. Service for the registration was a bit slow. Nobody w Great sales experience, although corrected the pricing quote twice when invoices were presented. Service for the registration was a bit slow. Nobody was on duty when I arrived for registration/inspection. A little line had grown, but once the staff returned (from a break or maybe a quick errand to another part of the campus) service was excellent. Thanks for the comfortable setting to wait while service is taking place! I look forward to owning a car with you all. More
by MRG
Employees Worked With
Ed (for purchase --he was great!)
March 29, 2015
Top notch buying experience We just Purchased a 2015 Pilot from Honda North. Jonathan Rennicks was our sales person who was wonderful to work with. The entire experience was so m We just Purchased a 2015 Pilot from Honda North. Jonathan Rennicks was our sales person who was wonderful to work with. The entire experience was so much better than most dealerships we have visited in the past. More dealerships should adopt their business model. More
by modian
Employees Worked With
Jonathan Rennicks, Jameel Nichols
March 28, 2015
Great experience I just purchased a 2015 Honda Accord Sport and had a great experience with this dealership and my salesman, Peter Andersen. The process was professio I just purchased a 2015 Honda Accord Sport and had a great experience with this dealership and my salesman, Peter Andersen. The process was professional and smooth. Peter was very personable and responsive throughout, giving a thorough presentation of all of the car's features and even syncing up my archaic cell phone for me. This dealership really seems to go the extra mile. More
by Sportowner
Employees Worked With
Peter Andersen
March 27, 2015
Fast- Maybe I just got there at the right time, but this was the fastest oil change and multi-point inspection ever...barely had time to finish the complime Maybe I just got there at the right time, but this was the fastest oil change and multi-point inspection ever...barely had time to finish the complimentary beverage by the time the service was complete and the car was washed and waiting for me. More
by emjay59
Employees Worked With
Denis Howell
March 27, 2015
Quick in and out I had my oil changed at Honda North and they took care of it within 20 minutes. While I waited I had a free cup of coffee. Very nice. They even vacuum I had my oil changed at Honda North and they took care of it within 20 minutes. While I waited I had a free cup of coffee. Very nice. They even vacuum the car and wash it. More
by rmlobs
Employees Worked With
Express Service
March 27, 2015
Complete service My Service Advisor was Joe. He was very helpful in offering and suggesting the service that was needed. He kept me appraised as the work was done and My Service Advisor was Joe. He was very helpful in offering and suggesting the service that was needed. He kept me appraised as the work was done and explained the service once it was finished. More
by abelmonte
Employees Worked With
Joe
March 26, 2015
Great service overall Everyone was friendly and my car was worked on at a very prompt pace. My car came out clean and running like new. I will be back soon for sure. Everyone was friendly and my car was worked on at a very prompt pace. My car came out clean and running like new. I will be back soon for sure. More
by ejciocca
Employees Worked With
Pat Zollo
March 26, 2015
I have had a very bad experience buying a car at this dealer At the beginning of March of 2015 I have came to this dealership to buy a new 2015 Honda Civic Si. They claim to be a True Car certified dealer that s At the beginning of March of 2015 I have came to this dealership to buy a new 2015 Honda Civic Si. They claim to be a True Car certified dealer that stands by their word and their price. The true car certificate price of this vehicle was $21,999. I was thrilled to see this price and I drove from New York to Danvers, MA to buy this vehicle. When I got to the dealership they said they would offer me a more aggressive price of $20,355 for my business and choosing there dealership to buy my new car. I was in shock that I was getting such a deal and I was truly excited to buy my new car. I signed the paperwork and was assured that I would have my car registered by the Friday of the next week. The great experience was short lived. On the Friday that I was supposed to be picking up my new car I left straight from work to the dealership. As I was sitting in traffic I received a call from my sales rep Josh Hersey that vehicle is not registered and I would have to wait another week to get my car. I was very disappointed but I new the wait would be well worth it. After I had picked up my car the following Saturday I had noticed that my vehicle had 40 miles on it. When I signed my paperwork and originally looked at the car I was going to buy it had 15 miles on it. My paperwork and the contract that I signed said the vehicle was going to have 15 miles on it. I immediately walk back into the dealership and ask my sale rep what the reason for this is. He tells me that my car was driven to the body shop because it had a scratch on the driver side door. My sale rep was never intending on telling me this. I walk out of the dealership frustrated and bring my car home. Now as I pull into the driveway and take a long look at my vehicle i notice a dent on the upper portion of the driver side door. I also look at the rest of the vehicle and notice that the detail department did a horrible job on my car because there are very fine swirly scratch marks all over my vehicle. I am now paying for all this to get fixed out of pocket. On top of everything I am receiving threatening and harassing phone calls from Jameel Nichols and the sales department that the dealership is now denying the military discount they had promised me when I bought my vehicle and signed in my contract. I have received three calls today at my job asking me to pay the fine of $500 dollars to them. I told them if I wasn't approved for the military discount then that's fine but they should have made that clear when we were negotiating the price of the car. Now I need to drive all the way back to New York to try and get the necessary papers that I need to prove I was in the military or face a $500 dollar fine. I contacted my attorney and told him the situation that i was going through. My attorney told me that they are conducting unlawful business practices at this dealership and they are violating Massachusetts state law Section 93a of the Attorney Generals Council and to file a formal complaint against them. He also told me that I have legal options to bring the sales department manager to civil court to file a Trouble Damages lawsuit against them. I told the Sales Manager that have not decided to go this route yet but I would just like to resolve this situation. He told me to either go back to NY and get the papers that I need or give them my car back and take back the car that I have traded in. I have gone through a tremendous hassle in buying this car. I have spent around $1500 out of pocket and face another $500 charge. I don't know what to do. More
by Angelo Narcise
Employees Worked With
Josh Hersey, Jameel Nichols
