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Honda North
Danvers, MA
1,990 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,990 reviews
March 03, 2015
10,000 service Car alerted me it was time for a service. Called Honda North made a time convenient for me, dropped car off and within the time given it was done. The Car alerted me it was time for a service. Called Honda North made a time convenient for me, dropped car off and within the time given it was done. The service bay was full when I dropped car off but still got my car done in the time I was told when I made appointment. Highly recommend Honda North! More
by Broderickcrew
Employees Worked With
Kyle Quinn
March 03, 2015
Best car buying experience I've ever had From our initial meeting through financing, I felt like the team wanted to find us a car we loved at payments that we would be able to afford and be c From our initial meeting through financing, I felt like the team wanted to find us a car we loved at payments that we would be able to afford and be comfortable with. The Saleman seemed to know every car on the lot and was able to break down our criteria from an initial conversation and guide us to the perfect car for us. More
by WendyD
Employees Worked With
Dave Moran and ?John (financing)
March 02, 2015
Winter upgrade Ihave been a customer of Honda North for more than 15 years. I have been leasing my Honda Accords for that amount of time. Every three years I am ve Ihave been a customer of Honda North for more than 15 years. I have been leasing my Honda Accords for that amount of time. Every three years I am very anxious to get my new Honda. Each trade in has been an easy transition. Each new vehicle has been a pleasure to enjoy a few new or improved freatures.. Honda North will always be MY dealer. I hope to have another great experience with my salesperson, Peter Andersen. This knowledgeable and pleasant person was outstanding. I look forward to many years doing business with Peter.... Joan Chiasson More
by JOANBunny
Employees Worked With
sales/service
March 01, 2015
CRV Service in Feb 2015 As always, I received excellent treatment and customer service when I visited Honda North. The service personnel greeted me with a smile and were ver As always, I received excellent treatment and customer service when I visited Honda North. The service personnel greeted me with a smile and were very accommodating despite how very busy they were. More
by Johngogolos
Employees Worked With
Lucky Chan
February 27, 2015
Fast, Efficient and Friendly The service advisor was excellent and ensured that the service was just what I asked for. She did not push unwanted services on me, but, did recommen The service advisor was excellent and ensured that the service was just what I asked for. She did not push unwanted services on me, but, did recommend a future repair that I expected and offered a written estimate for those repairs. She contacted me twice by phone to communicate the repair status and when I could pick up the vehicle. Altogether, it was a pleasant experience. I was impressed. More
by srh7009
Employees Worked With
Vic Gillespie
February 26, 2015
Outstanding Service I brought our (Honda North bought) 2014 CRV in for its first oil change. I was in and out in less than 30 minutes, free soda, WIFI, and comfortable ch I brought our (Honda North bought) 2014 CRV in for its first oil change. I was in and out in less than 30 minutes, free soda, WIFI, and comfortable chair to relax in. Every experience I've had with Honda North has been exceptional. More
by TreeRex
Employees Worked With
Lucky Chann
February 25, 2015
Excellent service As always, excellent customer service! Even though I was only there for my state inspection sticker, every visit (big or small) is treated with the sa As always, excellent customer service! Even though I was only there for my state inspection sticker, every visit (big or small) is treated with the same high quality customer service and attention to detail. Truly a #1 service location for my Honda. More
by davenjo21
Employees Worked With
Vic
February 24, 2015
WORST EXPERIENCE OF MY LIFE I tried to trade in my car here was the worst experience of my life. I was pushed off to Jay who immediately had an attitude because according to him I tried to trade in my car here was the worst experience of my life. I was pushed off to Jay who immediately had an attitude because according to him people don't turn in leases 6 months early. Apparently there is a lot of prejudice about not renewing or buying from Honda and I felt it. He had no idea what he was doing, threw tantrums several times in the 10 minutes I was at the dealership. He grabbed a pen out of my hand, basically threw a phone at me when I asked to speak with Honda corporate. I left the dealership outraged, but had to then return to sign paperwork. I talked to Gus a sales manager and told him of my awful experience with Jay and Gus proceeded to put me with Jay AGAIN! Jay gave me paperwork to sign for payments I had already made. I obviously refused to sign a contract for money that I didn't owe. He took the paper and tore it up! Literally in front of my face. He had me sign another odometer reading piece of paper work and sent me on my way. The dealership refused to turn in my plates even after all of this! I will never be buying/leasing anything to do with Honda in the near future. Jay should not be interacting with the general public- he looked at me as if he wanted to skin me alive. It was by far the most disturbing experience of my life. More
by barbara24
Employees Worked With
Jay
February 24, 2015
Wait Time Accuracy I am satisfied with the work done. My only qualm is that is in the future, your employees should be more accurate with the wait time. I told the per I am satisfied with the work done. My only qualm is that is in the future, your employees should be more accurate with the wait time. I told the person who took my car that I had to be in Fall River at 1:00 and asked him what the wait time would be (this was around 11:20). He told me 1 hour. An hour had passed, and I checked in with the cashier, who politely checked the turn-around time for me. I was told it would be another hour. I didn't realize that the work I needed (an oil change) could wait, b/c my dashboard said "oil life" and I wasn't sure how long that would last. I had to drive to Fall River and back. I ended up missing my appointment because of the inaccuracy I what I was told and wasn't told. In the future, employees should be completely up front with customers, especially if we let them know we have to appointments to make. More
by JeannineHelen
Employees Worked With
service
February 24, 2015
Standing behind a defective battery This was my 2nd visit to Honda North in several weeks because my car wouldn't start on several very cold days. On the first visit, a battery check wa This was my 2nd visit to Honda North in several weeks because my car wouldn't start on several very cold days. On the first visit, a battery check was done which apparently did not indicate any weakness in the battery at that time. The tech on that day did not seem inclined to do any further diagnostics and sent me on my way. I returned several weeks later due to the same problem (car wouldn't start) and at that point, it appeared that I DID need a new battery. It was just a shade over two years old so it was still under warranty and the dealership replaced it without charge. More
by SRG
Employees Worked With
Michael Collibee
