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Honda North

Danvers, MA

4.8
1,973 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,973 reviews

December 28, 2014

Oil change and vehicle inspection Lucky greeted me at my car--very professional and friendly. He told me he'd get my car in right away and asked me to go in the customer lounge. After More

by dpost
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucky
Dec 29, 2014 -

Honda North responded

Dear dpost, Thank your for sharing your Honda North experience with us. I am happy to hear that Lucky greeted you courteously and got your CR-V right into the shop. After each service, we believe that you should be informed of what was done on your vehicle. This ensures that both the customer and staff are on the same page and that you know exactly what you are paying for. Thank you for your business and we look forward to seeing you at your next service appointment! Sincerely, Honda North Danvers, MA www.HondaNorth.com

December 26, 2014

fall service I had a fall service done on my 2008 Honda Ridgeline. It was done in a timely manner as always at Honda North. Good job. More

by Johnsm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Gillespie
Dec 29, 2014 -

Honda North responded

Dear Johnsm, I am glad that the service to your 2008 Ridgeline was done quickly and efficiently. Servicing your vehicle is necessary although it can be an inconvenience. We strive for fast and complete service as to limit the inconvenience to our customers. As an employee owned dealership, your satisfaction is our number one priority. Thank you for your business and for taking the time to share this review with us. We look forward to seeing you at your next service appointment! Sincerely, Honda North Danvers, MA www.HondaNorth.com

December 23, 2014

Great experience Our dealer did a fabulous job! Informative, friendly and new exactly what we where looking for!! Thanks for helping us make a decision on leasing! More

by lisa.bruhm@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Geyer
Dec 29, 2014 -

Honda North responded

Dear Lisa, Thank you for taking the time to share your Honda North experience with us! I am glad that our sales team showed you the pros and cons of leasing as opposed to buying. For some people leasing is the better option and for others buying is. I am glad that you were able to make an informed decision with the help of our staff. Congratulations on your new lease and we look forward to seeing you at your future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

December 23, 2014

Made it easy I'm not a very patient person, especially when it comes to negotiating or paperwork. Ben at Honda North made it very easy and simple and had me in and More

by rmazin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Katz
Dec 29, 2014 -

Honda North responded

Dear rmazin, Thank you for sharing your recent Honda North experience with us! I am glad that Ben made the car buying process quick and easy for you. We know that the car buying experience can be a long drawn-out process that results in stress and aggravation. At Honda North we strive for a quick, simple, and efficient sales process. Congratulations on your new vehicle and thank you for your business! We look forward to traveling down the road of ownership together with you. Sincerely, Honda North Danvers, MA www.HondaNorth.com

December 22, 2014

Fall Service Package I dropped the car off for a fall service package, and was called shortly after to say the car needed an alignment-Vic was very helpful when I dropped More

by Shishie Fiffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vic
December 21, 2014

Tim O'Keefe -- great service adviser Tim O'Keefe set me up for a same day appointment to fix rear brakes. He explained everything, gave me quote and estimate on time to fix. Everything More

by mbrine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim O'Keefe
Dec 22, 2014 -

Honda North responded

Dear mbrine, Thank you for taking the time to share your recent Honda North experience with us! I am glad that Tim was able to get you in for a same day service to repair your breaks. Breaks are an important piece of any vehicle and I am glad that we were able to make the repair quickly. Explaining the services done on your vehicle is something we strongly believe in at Honda North. We want our customers to know exactly what they are paying for. We feel that accurate time and cost estimates are very important as well. Thank you for your business. We look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

December 20, 2014

Excellent customer care and quality workmanship Having the Honda North team care for my 2010 Accord EX-L over the last two years has been a great experience. Everyone I've worked with, for routine More

by Mabalis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James H. (service writer), Joe (shuttle driver)
Dec 22, 2014 -

Honda North responded

Dear Mabalis, Thank you for taking the time to share this fantastic review with us! I am happy to hear that you are comfortable with both our staff and service. At Honda North we strive to keep an upbeat and friendly atmosphere within our dealership. We feel that this gives our customers the best possible service. As an Employee Owned Company customer satisfaction has been and always will be our number one focus. Thank you for your business and we look forward to seeing you and your 2010 Accord at your next service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

December 19, 2014

Eric Marcello is the best! I must say that my service experience was over and above anything I have ever experienced. Eric was so kind in explaining each detail of the work don More

by nbeirne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Marcello
Dec 19, 2014 -

Honda North responded

Dear nbeirne, Thank you for your glowing review on Dealer Rater. I appreciate the time you took to share your Honda North experience with us. I am glad that Eric took great care of you during your recent visit. We strive for complete customer satisfaction every time you visit our dealership. I will be sure to show Eric this review and let him know that his hard work is not going unnoticed. Thank you for your business nbeirne. We look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

December 16, 2014

2015 Pilot purchased quick and easy Everyone I dealt with at Honda North was very nice. I was a 03 Pilot owner so I was an easy customer knowing exactly what I wanted and expected from More

by mmmorrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack
Dec 17, 2014 -

Honda North responded

Dear mmmorrison, Thank you for sharing your recent Honda North experience with us! I am happy to hear that your sales process was fast and easy and that Zack provided you with great customer service. At Honda North we strive for a fast and stress-free sales experience. Knowing the exact car you are look for also helps this process. Congratulations on your new 2015 Pilot! Thank you for your business and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

December 16, 2014

Great experience Chad green conducted himself in a professional courteous manner . I could not ask for much more from a salesperson. Your facility was clean and every More

by gjfjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Hreen
Dec 17, 2014 -

Honda North responded

Dear gjfjr, Congratulations on your new vehicle! I am glad that Chad provided you with excellent service during your sales process. As an Employee Owned Dealership, customer service is our number one priority. I am glad that you enjoyed both our staff and our facilities. Thank you for your business and we look forward to seeing you at your first service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

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