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Honda North

Danvers, MA

4.8
1,973 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,973 reviews

December 16, 2014

Excellent service dept. Brought car in on Monday for Level I service. Several other things needed to be done. Was given the cost and I agreed to have additional work done. More

by ehhurd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James ?
Dec 17, 2014 -

Honda North responded

Dear ehhurd, Thank you for sharing your Honda North experience with us! I am happy to hear that all of the work was completed on your vehicle before you got out of work as to limit any inconvenience. I also believe that it is a good idea to take care of a minor car issue before it turns into a more costly one. It is great to hear that you took advantage of the courtesy shuttle that we provide for our customers. At Honda North we value our customer’s time and try to limit any inconvenience. Thank you for your business and we look forward to seeing you at your next service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

December 14, 2014

Great dealership. Honda North is by far the best dealership I have every dealt with. They are competent, very attentive to my needs and it's actually a pleasure to have More

by drlevinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic G.
Dec 16, 2014 -

Honda North responded

Dear drlevinson, Thank you for sharing this glowing review with us! I am very happy to hear that you find Honda North to be the “best dealership you have ever dealt with!” At Honda North we take pride in our work and strive for complete customer satisfaction. We always want your next visit to be better than your last. Thank you for your business and we look forward to providing you with excellent customer service in the future. Sincerely, Honda North Danvers, MA www.HondaNorth.com

December 13, 2014

Service visit On 12/11/14 my 2012 Accord unexpectedly needed some major repairs. My service adviser Eric made it quick, painless, and got it covered under warranty. More

by mic.mclaughlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric M.
Dec 16, 2014 -

Honda North responded

Dear mic.mclaughlin, Thank you for taking the time to share your Honda North experience with us! I am happy to hear that Eric was able to make this process quick and painless. We value our customer’s time and hard earned money and we will do everything we in our power to get them back on the road quickly. As an Employee Owned Company, our customers are our number one focus. I am glad that your repair was covered under warranty, saving you money during the holiday season. Thank you for your business and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

December 12, 2014

Service visit 12/8/2014 Annual state inspection. Very friendly, quick service. This is my third civic. All of my interactions with sales and service staff have bee excellent. More

by brujolito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
?
Dec 12, 2014 -

Honda North responded

Dear brujolito, Thank you for your business and for taking the time to share you Honda North experience with us. I am glad that you have had an excellent experience every time that you have visited our dealership. At Honda North we always want your next visit to be better than your last. I am glad that you would recommend Honda North to your family and friends. That is the greatest compliment that we can receive. We look forward to seeing you soon! Sincerely, Honda North Danvers, Ma www.HondaNorth.com

December 12, 2014

2015 Fit purchase at Honda North I had the pleasure of working with Vicky at Honda North in Danvers to purchase a new 2015 Honda Fit EX-L/Navi. I had already researched the car and More

by mirleycl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vicky M.
Dec 12, 2014 -

Honda North responded

Dear mirleycl, Congratulations on your new Honda Fit! I am very happy to hear that Vicky provided you with excellent service during your visit. I will be sure to make her aware of this fantastic review that you so generously shared with us. When a customer walks in our doors knowing exactly what car they want we will do anything in our power to get you that car. You clearly did your research and the least we can do is provide you with the vehicle. I hope you enjoy your new Fit and we look forward to seeing you at your first service appointment! Sincerely, Honda North Danvers, Ma www.HondaNorth.com

December 09, 2014

Frustrating and disappointing experience I called and made a 9:00 am appointment 5 days before and then dropped my vehicle off the night before my 9am appointment. We called and informed the More

by krisanne.butler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
December 09, 2014

Awesome Evenett ( eve ) was very good and very clear , she explain everything, I'm glad that she spoke in Portuguese and in Spanish to , otherwise I wil have More

by Humcas1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evenett
Dec 12, 2014 -

Honda North responded

Dear Humcas1, Congratulations on your new vehicle and thank you for sharing your Honda North experience with us! I am glad that Evenett provided you with excellent customer service during the car buying process. I will be sure to show her this review and let her know that her hard work has not gone unnoticed. We feel fortunate to have Evennet as part of our team. Thank you for your business and we look forward to seeing you at your first service appointment. Sincerely, Honda North Danvers, Ma www.HondaNorth.com

December 07, 2014

Oil change service and checking new vehicles for son in law A good experience dealing with people at Honda North, They were very fair and a quick turn around in the express lane. Also spoke with sales person f More

by GAK102748
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim, service, Zach sales
Dec 12, 2014 -

Honda North responded

Dear GAK102748, Thank you for your business and for taking the time to share your Honda North experience with us. I am glad that your service visit was quick and efficient as that is our goal every time. We value our customer’s time and want to get you back on the road as soon as possible. We appreciate you taking the time to talk to our Sales Associates for your family member. When they are ready, we would be happy to help them in the car buying process! Sincerely, Honda North Danvers, Ma www.HondaNorth.com

December 06, 2014

Great experience As always, Honda North treated me well and did a great job. Thank you for having such and excellent service department and performing work on-time a More

by bclinton52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike S, Vic.
Dec 12, 2014 -

Honda North responded

Dear bclinton52, Thank you for taking the time to share your Honda North experience with us. The Honda North Team and I appreciate your kind words. I am glad that you find our Service Department to be excellent! At Honda North we pride ourselves on being honest and upfront with our customer. This ensures that we provide our customers with accurate cost and time estimates. Thank you for your business and we look forward to seeing you soon! Sincerely, Honda North Danvers, Ma www.HondaNorth.com

December 04, 2014

Awesomeness I felt that I received special treatment by Vic, She called to recommend service, but was not pushy. My car is running like new. Thank you, Dale L More

by DaleLawrence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
Dec 12, 2014 -

Honda North responded

Dear Mr. Lawrence, I am very happy to hear that you received great service from Vic during your visit to Honda North. At Honda North we strive for two things; customer satisfaction and a perfectly tuned vehicle. I am glad that Vic suggested some services to you but did not make you feel pressured in any way. Our Service Advisors do their very best to prioritize your services. If something can wait, we will not push our customer to get it done. Thank you for taking the time to share you Honda North experience with us and thank you for your business! Sincerely, Honda North Danvers, Ma www.HondaNorth.com

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