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Honda North

Danvers, MA

4.8
1,981 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,981 reviews

December 03, 2014

Once again a great experience. From start to finish I am pleased with my overall experience with Honda North. Vicky Migos was professional and knowledgeable and was an essential pa More

by kynthia2374
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicky Migos
Dec 12, 2014 -

Honda North responded

Dear kynthia2374, Congratulations on your new lease and thank you for your business! We look forward to traveling down the road of ownership together with you! I am glad that Vicky was able to play an important role in your positive experience. If you have any questions or concerns regarding your new vehicle please don’t hesitate to contact us. We would love to hear from you. Sincerely, Honda North Danvers, Ma www.HondaNorth.com

December 02, 2014

Great salesmanship at Honda North I just recently purchased a 2015 Honda CR-V EX from Honda North with the assistance of Dominic Rubino. He did an excellent job of explaining all the More

by kiannaccone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
Dec 12, 2014 -

Honda North responded

Dear kiannaccone, Congratulations on your new 2015 CR-V. It is a great vehicle that I’m sure will serve you well for years to come. I am happy to hear that your sales person Dominic and the rest of the Honda North staff made you feel comfortable and welcome during your visit. At Honda North we strive for a relaxed atmosphere as we know that buying a car can be a stressful experience. I am happy to hear that your experience was positive and stress free. Thank you for your business and we look forward to seeing you at your first service appointment! Sincerely, Honda North Danvers, Ma www.HondaNorth.com

November 30, 2014

Always GREAT service Always a great service. Employees are always very friendly and very attentive even with customers worried about every little noise and rattle, like me More

by mfabris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucky
Dec 01, 2014 -

Honda North responded

Dear mfabris, Thank you for sharing your experience with us! We appreciate you taking the time to do so. I am glad to hear that you always receive great service when you are at Honda North. As an employee owned company, customer service is our number one focus. At Honda North we truly care about our customers and their vehicles. We service your vehicle as if it were our own and we treat our customer like family. I will be sure to turn up the heat in the waiting room for you. Thank you for your business and we look forward to seeing you again soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

November 30, 2014

Always a great experience No one likes having to have their car serviced but these guys make it painless. Every customer service oriented business should follow the same proto More

by cerbonecooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All Service
Dec 01, 2014 -

Honda North responded

Dear cerbonecooper,

Dec 01, 2014 -

Honda North responded

Thank you for taking the time to share your recent Honda North experience with us. We know that servicing you vehicle can be quite an inconvenience however it is very important to the life of your vehicle. I'm glad that you always have a great experience at Honda North. We strive for complete customer satisfaction each and every visit. Thank you for your business and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

November 27, 2014

Service staff are courteous, knowledgable and prompt. They keep the customer informed about the status of their vehicle. I will not hesitate to return if the More

by rfreder
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Zollo
Nov 28, 2014 -

Honda North responded

Dear rfreder, Thank you for taking the time to share your recent Honda North experience with us. When customers come in to have their vehicle serviced, we believe that they should know exactly what is being done. We do our best to keep customers informed before, during and after each service. Explaining the service gives our customer insight into what was done and what may need to be done during future appointments. Thank you for choosing Honda North and we look forward to seeing you during your next service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

November 25, 2014

Always a pleasure I have bought my last 5 cars from Honda North. The people are very helpful and pleasant and the prices are fair. I will continue to return to them. More

by Amidon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Anderson
Nov 28, 2014 -

Honda North responded

Dear Amidon, Thank you for your years of business. We truly appreciate our loyal customers that return time and time again to purchase and service their vehicles. I am happy to hear that you find our staff to be pleasant and helpful. Our Sales Team truly enjoys interacting with customers and helping them choose the perfect car for their needs. It is great to hear that you will continue to come to Honda North in the future. We look forward to seeing you again soon! Thank you for your business! Sincerely, Honda North Danvers, MA www.HondaNorth.com

November 25, 2014

Greated by grumpy service tech Scheduled service online. At arrival to dealership service tech told me there was a 2 hour wait as he was walking away from me. Called service manag More

by loubarrows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave?
Nov 28, 2014 -

Honda North responded

Dear loubarrows, I am sorry to hear that your recent visit to Honda North was less than satisfactory and I apologize for the long wait time during your visit. I have spoken with the Service manager Steve Bouchie about your visit. I am not sure where the confusion occurred but we would still like to offer to fill your gas tank as we feel that its the least we can do. At Honda North, customer satisfaction is our number one priority. We take every review, positive or negative, very seriously as we use them to make improvements within our dealership. I would like to thank you for providing us with this review. We will be able identify areas for improvement because of it. If you have any concerns or would like to talk to Steve Bouchie regarding your gas fill, you can contact him at 978-539-5039. Thank you for your business and we look forward to showing you the improvements during your next visit. Sincerely, Honda North Danvers, MA www.HondaNorth.com

November 24, 2014

Pleasant and not pressurized. They made it easy to do business. I was able to test drive a the Honda Hybrid and, for completely different reasons, the CR-V. I ended up with the Hyb More

by stephen.cummings.5815
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Dube
Nov 28, 2014 -

Honda North responded

Dear Mr. Cummings, Congratulations on your new Honda Hybrid! I am happy to hear that you found the sales process easy and stress-free. We strive for a quick and pressure-free sales experience every time. At Honda North we enjoy seeing our customers making their own decisions. We want our customers to get the car they want for the price they want. Thank you for your business Mr. Cummings, we truly appreciate it. Sincerely, Honda North Danvers, MA www.HondaNorth.com

November 23, 2014

First Class Experience As always, Honda North delivers on service in every aspect. Customers are treated with respect and genuine concern. There is never a worry that the More

by Boxford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department
Nov 28, 2014 -

Honda North responded

Dear Boxford, Thank you for the kind words and taking the time to share your recent Honda North experience with us! Customer service and complete customer satisfaction has been and always will be the number one priority of Honda North employees. At Honda North we pride ourselves on being an honest and trustworthy dealership. We will not recommend service that is not needed and we will not try to upsell our customers. I am happy to hear that you enjoy your time here at Honda North as we love to having you here. Thank you for your business and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

November 21, 2014

Service check-up Great job, Vic. Thank you for noticing that my Honda Civic needed a little extra work to have it running smooth for years to come. More

by ogrinevitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic
Nov 28, 2014 -

Honda North responded

Dear ogrinevitch, Thank you for servicing you Honda Civic at Honda North. I am happy to hear that Vic and our service technicians were able to get your Civic back to mint condition. Regular maintenance is vital to the life of your vehicle. The necessary adjustments were made so that your Civic will last you for many years to come. Thank you for your business and we look forward to seeing you at your next service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

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