Back

Honda North

Danvers, MA

4.8
1,981 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
Contact Dealership

382 Newbury Street

Danvers, MA

01923

Directions

By Type

Showing 1,981 reviews

October 10, 2014

Efficient It was a good experience. Comfortable surroundings, good coffee and interesting conversation with other customers. Sorry all the buttons on this surve More

by Edbell
Customer Service
Recommend Dealer
Yes
Employees Worked With
Don't know
Oct 17, 2014 -

Honda North responded

Dear Edbell, Thank you for taking the time to share your recent Honda North experience with us. Thank you for letting me know that there are issues with the buttons on the survey. I will look into this problem to avoid this in the future. I am glad that your service was efficient and that you enjoyed your time at Honda North talking with other customers over a cup of coffee. I also love the coffee we serve in the café! Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 10, 2014

Airbag system alert/on Very tactful in dealing w my car problem . Billing is factful. People are pleasant every time I visit . Service they provide was great. Timing and wai More

by Burzing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic/lucky/joe
Oct 17, 2014 -

Honda North responded

Dear Burzing, Thank you for taking the time to share your recent Honda north experience with us. I am glad to hear that your service was completed quickly and efficiently. At Honda North, we strive for fast and accurate service. We know that your time is valuable and we do everything in our power to get you back on the road quickly. Thank you for your business and if there is anything else we can assist you with, please call Honda North. We would love to hear from you. Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 10, 2014

15,000 mi. service Brought vehicle in for oil change, tire rotation and 15,000 mi. service. Everyone I dealt with was wonderful, from the greeters to the service reps. More

by davenjo21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Gillespie
Oct 17, 2014 -

Honda North responded

Dear davenjo21, Thank you for choosing the only Employee Owned Dealership in Massachusetts. I am very happy to hear that you found our staff to be friendly and helpful. At Honda North, we try to keep a friendly and upbeat atmosphere in our dealership. This provides a better work environment for employees and a better experience for our customers. Thank you for taking the time to share your recent experience with us. We look forward to seeing you and your Pilot at your next service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 10, 2014

Sales Rep was a Joy!!! You 've purchased a car in the past and you always prepare yourself for this battle with the dealership to negotiate a fair price and a payment that i More

by Paradisealoha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nagi Fayed
Oct 17, 2014 -

Honda North responded

Dear Paradisealoha, It was a pleasure reading your comments. Thank you for taking the time to share them with us. I am happy yet not surprised that Nagi provided you with excellent service during the car buying process. Nagi is a great Sales Person and we are very fortunate to have him as part of our team. I will be sure to share this review with him. I am very happy to hear that you felt no stress during your car buying experience. We strive for this each and every time we sell a car. At Honda North, we feel that this is something that sets our dealership apart. Thank you for your business and we look forward to seeing you at your first service appointment. Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 09, 2014

inspection sticker I was able to drive right in and have my car inspected. It needed a brake light to pass inspection and that was quickly installed and I was back on t More

by beth.kossuth.9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic
Oct 09, 2014 -

Honda North responded

Dear beth.kossuth.9, Thank you for your 12 years of business! We appreciate your dedication and loyalty to Honda North. I am very happy to hear that your inspection sticker was completed quickly and that you were back on the road in a timely manner. This is our goal each and every visit. As I mentioned to cahills4 below, although you have been a long time customer, we continue to push ourselves to make Honda North the best dealership it can be. Thank you for this great review. We look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 08, 2014

Always a Great Experience My family has purchased five cars from Homda North since 2001 and each of us has been greatly pleased with the quality and service. You can't ask for More

by cahills4
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Madden
Oct 09, 2014 -

Honda North responded

Dear cahills4, Thank you very much for your 13 years of business. We truly value our dedicated customers. I am happy to hear that you have been satisfied with both our Service Department and Sales Department over the past 13 years. Although you have been a loyal customer for many years and know how our dealership runs, we are always striving to make your next visit better than your last. Thank you for supporting the only Employee Owned Dealership in Massachusetts. We look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 08, 2014

5 Hour Lease The dealer who I worked with, Steve, was great. He wasn't pushy, he answered my questions the best he could. Whenever I asked a question he couldn't a More

by wildernns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Messner
Oct 09, 2014 -

Honda North responded

Dear wildernns, Thank you for taking the time to share your recent Honda North experience with us. I am sorry to hear that your visit was less than expectable by both your standards and ours. Your visit will be reviewed by management to ensure we make the necessary changes so this does not happen again. I apologize for the experience you had. Customer satisfaction is the number one goal of Honda North. Less than 100% customer satisfaction is not acceptable by our standards. We use all reviews, positive or negative, to make changes within our dealership as we strive for 100% customer satisfaction. Thank you for your business and we hope to see you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 08, 2014

service It was a short stay in the service dept. The work was done so quickly that I didn't even get myself situated in the waiting area. More

by Stephen LaMonica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
USPS
Oct 09, 2014 -

Honda North responded

Dear MrLaMonica, Thank you for taking the time to submit your comments and rating of Honda North on Dealer Rater. We appreciate you taking the time to do so. I am happy to hear that your service was done quickly and completely. This is our goal for all service visits. If there is anything we can do for you in the future please don’t hesitate to call Honda North at any time. Thank you for supporting the only Employee Owned Dealership in Massachusetts. Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 07, 2014

Good Service My husband and I worked with Jay to purchase a 2014 Honda Civic. He was both friendly and knowledgeable, making the process pleasant and smooth. I wou More

by crsgreaves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Oct 09, 2014 -

Honda North responded

Dear crsgreaves, Thank you for taking the time to share your recent Honda North sales experience with us. I am very happy to hear that you were satisfied with Jay’s service, knowledge and friendliness. All Honda North Sales Representatives strive to excel in these areas to provide our customers with the best experience possible. Congratulations on your new car and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

October 04, 2014

Purchase and service Professionalism and courtesy are the operative words at Honda North. Clients come first and the level of product knowledge is exceptional. I would More

by topdog726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Rennicks
Oct 09, 2014 -

Honda North responded

Dear topdog726, Thank you for taking the time to share your recent Honda North experience with us. Professionalism and courteous are two words that are an honor to be associated with. We truly appreciate your compliments and your business. If there is anything we can do for you in the future, please don’t hesitate to call. We look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

...
149
...