Back

Honda North

Danvers, MA

4.8
1,969 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
Contact Dealership

382 Newbury Street

Danvers, MA

01923

Directions

By Type

Showing 1,969 reviews

September 23, 2014

Amazing experience, tremendous deal! We were looking for a car with all modern features but also wanted a great deal. Ed did a tremendous job of pulling together all the paperwork and gav More

by Anil Achyuta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduard Dake
Sep 26, 2014 -

Honda North responded

Dear Anil Achyuta, Congratulations on your new car! I am pleased to hear that Ed took great care of you during your recent visit to Honda North and was able to fulfill your “wish.” Looking for a car with all the modern features and at a great price can be overwhelming. Thank you for being our advocate, your business is greatly appreciated. If you have any questions or concerns regarding your recent purchase don’t hesitate to call Honda North at any time. Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 22, 2014

Time limit All the employees knew I was big time limit and they all made the whole process to get me out in time to pick my kids up. Even the next day when I c More

by Kah2221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Desrosier and Evie
Sep 23, 2014 -

Honda North responded

Dear Kah2221, I am very happy to hear that the Service Department was able to accommodate you during your busy dat. At Honda North we know that our customers’ time is very valuable. We do our very best to serve each customer in the time frame that is allowed. I am also glad to hear that love your new Pilot! Thank you for taking the time to share your experience with us. Congratulations on your new SUV and we look forward to seeing you at your future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 21, 2014

Excellent Customer Service After just having a great experience buying a Honda Certified Used Car, I brought the car back to Honda North for the inspection. Once again, the cus More

by rdg252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nagi Fayed
Sep 23, 2014 -

Honda North responded

Dear rdg252, Thank you for taking the time to share your recent Honda North experience with us. I am glad to hear that you were pleased with the service when you came in for an inspection sticker. At Honda North we always try to be one step ahead. Customer service has always been and will always be the number one focus at Honda North. We find joy in exceeding customer’s expectations by doing the little things that make our dealership unique. Thank you for your business and we look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 20, 2014

over priced...! I find the price to purchase and install a battery much too expensive...$150...!!! I have 2 hondas, One just purchased in February and the other (2003 More

by Paradisealoha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard P. Bonasoro
Sep 23, 2014 -

Honda North responded

Dear Richard, Thank you for taking the time to provide feedback regarding your recent visit to Honda North. It is through recommendations and comments from our customers that we are able to improve our internal processes to better serve our customer base. The only way that your would be charged for a transmission inspection fee is if you get the issue diagnosed at Honda North but got the repair done elsewhere. If you get the issue repaired at Honda North, the diagnosis fee will be waived and you incur no cost for the diagnosis. The price of the battery includes a free 36 month guarantee and up to 100 month pro rate cost. Please call Steve Bouchie, the Honda North Service Manager, at 978-539-5039 to further discuss the diagnosis fee and the battery installation pricing. Thank you for your business and we look forward to helping you with your concerns. Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 19, 2014

Service From the time I arrived until the time I left the level of commitment was evident. Employees are dedicated as well as courteous and it shows. My car More

by cascio49
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Madden, Vic Gillespie, and Michael Segien
Sep 23, 2014 -

Honda North responded

Dear Mr. Cascio, Thank you for the fantastic review on Dealer Rater! I am very happy to hear that you felt you were treated with a high level of customer service. It is our goal to treat every customer with the utmost respect and exceed their expectations each and every visit. Timely and accurate service is something we pride ourselves on here at Honda North. Congratulations on your recently purchased vehicle and thank you for your years of business. We look forward to seeing you soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 18, 2014

First Car Vicky was so helpful and really took care of me as I tried to figure out what kind of car I wanted. Jameel and Vicky helped me to get the best price. More

by amg1818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vicky, Jameel
Sep 22, 2014 -

Honda North responded

Dear amg1818, Thank you for taking the time to submit a review of Honda North on Dealer Rater. Congratulations on your first car! Thank you for letting us experience that with you! I am glad to hear that Vicky and Jamel were able to work together in getting you the best possible deal on your new car. Congratulations again and if there are any questions of concerns you may have regarding your new car, don’t hesitate to call Honda North at any time. Thank you for your business and we look forward to traveling down the road of ownership together. Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 16, 2014

Tim was great Coming home this weekend, all of the lights on my dash started going crazy. Sine I was close to home, I drove it the rest of the way and parked it. More

by jthaskell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim O'Keefe
Sep 22, 2014 -

Honda North responded

Dear jthaskell, Thank you for taking the time to submit a review of Honda North on Dealer Rater. I am glad however that Tim was able to assist you and explain each of the possible causes. We are glad that you took the precaution and brought your vehicle in so that our Service Technicians could take a look. At Honda North we provide you with options not demands. We feel that giving customers options results in a better experience for both the customer and the dealership. Thank you for your business and we look forward to seeing you again soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 14, 2014

Excellent Service from Tim I was so impressed with Tim. He called and told me that my car was not under warranty anymore but then he explained the options and gave me some wor More

by karenbondi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
Sep 22, 2014 -

Honda North responded

Dear karenbondi, Thank you for taking the time to submit a review of Honda North on Dealer Rater. It’s great to hear that you were happy with Tim’s service. At Honda North we want each customer to leave feeling that they got their dollars’ worth. Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 14, 2014

Couldn't have been better! Easy to work with and extremely helpful. Ed was great with keeping up afterwards with me to make sure everything was working out. The service center m More

by Vjfram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed and Conrad
Sep 22, 2014 -

Honda North responded

Dear Vjfram, Thank you for your business. I am glad to hear that you are satisfied with the Sales and Service Departments. Both work hand in hand to provide our customers with the best service possible. At Honda North our number one focus is customer service. Whether it is Sales, Service, or Finance, we want our customers to have a great experience at our dealership. Thank you for taking the time to share your experience and congratulations on your new vehicle. We look forward to seeing you at future service appointments. Sincerely, Honda North Danvers, MA www.HondaNorth.com

September 12, 2014

Buyign experience was excellent, service department, eh. I bought a used Nissan Pathfinder several years ago from Honda North. The sales person told me I could bring my car there for service. I called today More

by Dizneefreek
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
N/A it was over the phone
...
150
...