Honda North

Customer service Hi, I had such a great experience At the North Honda Dealership in Danvers, MA. Ivanete, the salesperson who served us was extremely friendly and gave Hi, I had such a great experience At the North Honda Dealership in Danvers, MA. Ivanete, the salesperson who served us was extremely friendly and gave us the best possible customer service. She has awesome interpersonal skills. She introduced herself to us in a professional matter and guided us through the entire process about the " Brand New Car " I purchased; and even served us with drinks such as water and coffee. She briefly explained to us everything in details and helped me to get the best deal. I would like to also thank the other team members who encouraged me to close the deal, steven and the financial manager who i can't remember his name. Anyways, I would definitely suggest the North Honda dealership to others if they ever ask me. Thanks again! More

Honda North I just bought a 2014 CR-V from Ed at Honda North. He greeted us at the door every time I went to the dealer. He made me very comfortable with my dec I just bought a 2014 CR-V from Ed at Honda North. He greeted us at the door every time I went to the dealer. He made me very comfortable with my decision to buy at Honda North. He made sure to introduce us to Vic in the service department and introduced us to the dealership manager,Gus, before we left. He made me very comfortable with the whole experience. I have and will continue to tell everyone to go to Honda North and ask for Ed. More

Amazing experience, tremendous deal! We were looking for a car with all modern features but also wanted a great deal. Ed did a tremendous job of pulling together all the paperwork and gav We were looking for a car with all modern features but also wanted a great deal. Ed did a tremendous job of pulling together all the paperwork and gave us the best deal ever! His friendliness, honesty, and enthusiasm was great and I wholeheartedly recommend Ed and Honda North for your experience! More

Time limit All the employees knew I was big time limit and they all made the whole process to get me out in time to pick my kids up. Even the next day when I c All the employees knew I was big time limit and they all made the whole process to get me out in time to pick my kids up. Even the next day when I came back to get my sticker was so quick and easy. I'm so happy with my new pilot. More

Excellent Customer Service After just having a great experience buying a Honda Certified Used Car, I brought the car back to Honda North for the inspection. Once again, the cus After just having a great experience buying a Honda Certified Used Car, I brought the car back to Honda North for the inspection. Once again, the customer service was excellent! The customer services rep remembered me from my previous Honda even though it had been a while since I was in for service. She was friendly, helpful and made sure the car was ready when promised! Additionally, my sales person Nagi Fayed met me before I could even ask for him and gave me the spare key and asked if I needed anything. The service is outstanding! More

over priced...! I find the price to purchase and install a battery much too expensive...$150...!!! I have 2 hondas, One just purchased in February and the other (2003 I find the price to purchase and install a battery much too expensive...$150...!!! I have 2 hondas, One just purchased in February and the other (2003 Civic). I service both these vehicles at your location. If you look at the service history on the Civic, I have spent quite a bit of money and you cant give a discount to long time customers to purchase and install a battery...! I am returning on Tuesday b/c transmission fluid is leaking...If I recall 3-4 years ago you serviced the transmission which was new only had about 20,000 miles...now you want to charge me for a transamission inspection fee to determine the cause of the leak...!!! Thank You, Richard More

Service From the time I arrived until the time I left the level of commitment was evident. Employees are dedicated as well as courteous and it shows. My car From the time I arrived until the time I left the level of commitment was evident. Employees are dedicated as well as courteous and it shows. My car was in for it's first oil change and it was done, washed, and vacuumed before my free cup of coffee was warm enough to drink. This is my third car from this dealership and the level of service is awesome. Keep up the good work. A Happy Customer, John R. Cascio More

First Car Vicky was so helpful and really took care of me as I tried to figure out what kind of car I wanted. Jameel and Vicky helped me to get the best price. Vicky was so helpful and really took care of me as I tried to figure out what kind of car I wanted. Jameel and Vicky helped me to get the best price. I am so happy. More

Tim was great Coming home this weekend, all of the lights on my dash started going crazy. Sine I was close to home, I drove it the rest of the way and parked it. Coming home this weekend, all of the lights on my dash started going crazy. Sine I was close to home, I drove it the rest of the way and parked it. I brought it in and the service crew analyzed it. The problem may have been due to a number of factors, or it may have just been environmental. Tim explained all of the various potential issues, but also each of their limitations as well. He gave me the information that I needed, and then let me make the decision. At no time did I feel pressured to take a particular course of action. I very much appreciated his thoroughness and the way that he treated me. My only criticism of the process (and this is not a criticism of Tim) is that today I had to bring my Subaru in for a diagnosis at Ira. They do not charge for the diagnosis. Once again, this is not a criticism of Tim since he explained upfront to me what the charge would be. However, Honda North may want to know that the competition doesn't charge for this service and you may want to reconsider your policy on this. More

Couldn't have been better! Easy to work with and extremely helpful. Ed was great with keeping up afterwards with me to make sure everything was working out. The service center m Easy to work with and extremely helpful. Ed was great with keeping up afterwards with me to make sure everything was working out. The service center made my life so much easier. More