Honda North

2002 Honda Civic Made an appointment for my daughter's car for service on Saturday 6/14 at 9am. Arrived at 8:55 and got right in and wanted to wait for a diagnosis. Th Made an appointment for my daughter's car for service on Saturday 6/14 at 9am. Arrived at 8:55 and got right in and wanted to wait for a diagnosis. The car had a problem with the A/C. They told me it would take a couple of hours to get a determination. When they came out at 11am, I was told it was the compressor and the estimate was around $1,080.00. and would not be ready until around 4pm. I arranged a ride from my wife and left to wait for an update. Received a call from Vic around 2pm stating they were having an additional problem getting the alternator out to replace the compressor and would need to replace the alternator as well for an additional $350.00 and would not be ready to hopefully 5-5:30pm. I had no choice and had them proceed. The car was finished at 5:30pm and because of Vic the total was capped at $1,200.00. Overall she was very compassionate about the cost and explained everything throughout the process. More

Excellent Service Excellent service! Great working with Susan Madden. She was VERY friendly and VERY helpful. A+++ Truck looked perfect, very clean when I got it b Excellent service! Great working with Susan Madden. She was VERY friendly and VERY helpful. A+++ Truck looked perfect, very clean when I got it back ;) More

Air conditioner repair Brand new car, no A/C. Was a faulty part from factory. Fixed in two days. Hope this is the last issue with new car! Brand new car, no A/C. Was a faulty part from factory. Fixed in two days. Hope this is the last issue with new car! More

Dominic is the best !! This is my second vehicle I bought from honda north and it's because of Dominic. He's a pleasure to do business with, and is very knowledgable on any This is my second vehicle I bought from honda north and it's because of Dominic. He's a pleasure to do business with, and is very knowledgable on any vehicle. I referred him to my aunt and she bought a vehicle and was very pleased as well. I will continue to recommend him. More

Excellent Experience I have never leased a new vehicle and Honda North made that experience easy and accommodating. They worked very hard for a sale and worked with manag I have never leased a new vehicle and Honda North made that experience easy and accommodating. They worked very hard for a sale and worked with manageable numbers. I love the car and would recommend the dealership to anyone! More

Honda North...excellent in every way This is the fourth car I've bought from Honda North; the first one was a new Odyssey and the others are all Certified Pre-Owned CR-Vs. Honda North ha This is the fourth car I've bought from Honda North; the first one was a new Odyssey and the others are all Certified Pre-Owned CR-Vs. Honda North has a great selection and definitely the best prices around. Their salesforce is incredibly helpful and never push for more than asked for. The service department is upfront and honest, and they do great work quickly and at a reasonable price. The hours are incredibly convenient and they will bend over backwards to do the best they can. I'm very lucky to have such a great dealership just a couple miles from my home. Obviously there is a lot of good associated with being an employee-owned dealership. More

Service Versus Price: The Old Conundrum I received great service on my Honda Fit, when I recently had my catalytic converter heat shield replaced -- a victim of salt on our New England roads I received great service on my Honda Fit, when I recently had my catalytic converter heat shield replaced -- a victim of salt on our New England roads? ...but $250+ to replace it in a one hour procedure? -- Ouch! More

We bought here because of the service. We moved to MA owning an Odyssey and a Pilot and came to Honda North for service because it was close to Ipswich. We purchased our current Odyssey a We moved to MA owning an Odyssey and a Pilot and came to Honda North for service because it was close to Ipswich. We purchased our current Odyssey at Honda North primarily because of the excellent service. I came in for an oil change recently and added an alignment and 15,000 mile check up and it all got done the same day, with a free loaner rental car! All without an appointment ahead of time. Everyone was polite and accommodating. More

Civic Si purchase The culture at Honda North is the best I have found in my search for a new car. They have created an environment which is makes it pleasant to explor The culture at Honda North is the best I have found in my search for a new car. They have created an environment which is makes it pleasant to explore the different car models. Chad Green was extremely helpful in walking me through the car purchase process. More

Oil change service and brake question The service was excellent and everyone was very pleasant to deal with. There was a young woman, I think her name was Vic, who was very helpful in ans The service was excellent and everyone was very pleasant to deal with. There was a young woman, I think her name was Vic, who was very helpful in answering questions that I had about a brake situation, and setting up an appointment to take care of it. She has a very pleasant way of dealing with customers. More