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Honda North

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,981 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,981 reviews

April 13, 2014

Great Experience Honda North should be so lucky to have Mike as part of the team. Such a nice guy to work. Just like the rest the service writers. Mike made me feel More

by Philfolse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Collibee
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Apr 14, 2014 -

Honda North responded

Hi Phil, Thank you for your feedback on DealerRater regarding your recent visit to our service department. We sincerely appreciate your comments and business. Customer service is always our number one priority at Honda North. We're happy to hear that Mike was so welcoming during your recent visit. Thanks again for your kind words! We look forward to seeing you again soon at your next service appointment. Sincerely, Honda North Danvers, MA

April 12, 2014

Very Courteous and Professional Tim was very and courteous and professional and updated me so I knew when to come back. He was thorough he made good notes for our next service call. More

by cscollins1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy O'Keefe
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Apr 14, 2014 -

Honda North responded

Dear Cscollins1, Thank you for your kind words on DealerRater regarding your recent service appointment at Honda North. We sincerely appreciate your comments and feedback. Customer service is our number one goal at Honda North. We're thrilled to hear that Tim was so professional and courteous during your recent visit. As always, please contact Tim or anyone in our service department if there is anything else that you need with your car. Thanks again for taking the time to write and provide us with feedback. We look forward to seeing you again soon at our dealership. Sincerely, Honda North Danvers, MA

April 12, 2014

Painless and pleasureable experience. Peter Anderson made the experience painless. He was very helpful in finding the perfect car for me at a price I could afford. He was very helpful ex More

by zareena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Anderson
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Apr 14, 2014 -

Honda North responded

Hi Zareena, Thank you for taking the time to send us your comments and feedback regarding your recent shopping experience at Honda North. We sincerely appreciate your kind words on DealerRater - and your business too! Customer service is always our number one goal at Honda North. We're very happy to hear that Peter made your shopping experience and decision process so easy and painless. We're glad you decided to visit our showroom in Danvers. As always, please don't hesitate to contact Peter or anyone in our sales or service department if there is anything else that you need with your new car. Thanks again for taking the time to send us your feedback. We sincerely appreciate your business and forward to seeing you again soon at your first service appointment. Warm regards, Honda North Danvers, MA

April 11, 2014

Quick, even for a busy day! Vic greated me and was very nice. She let me know there may be a slight wait but everything went rather quickly. She even gave me a call on my cell ph More

by HHHmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic
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Apr 11, 2014 -

Honda North responded

Dear HHHmom, Thank you for your nice words and feedback on DealerRater regarding your recent service appointment at Honda North. We sincerely appreciate your comments! Customer service is always our number one priority at Honda North. We're thrilled to hear that Vic was so helpful during your recent visit. Please contact Vic or anyone in our service department if there is anything else that you need with your vehicle. Thanks again for your comments and business. We look forward to seeing you again soon at our dealership. Sincerely, Honda North Danvers, MA

April 11, 2014

Sales Joshua did a great job on helping find the right car for me. He did everything he could to help me out. He's a good sales man and very nice. More

by Jflete55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Giampietro
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Apr 11, 2014 -

Honda North responded

Hi Jflete55, Thank you for your comments on DealerRater regarding your recent sales experience at Honda North. We sincerely appreciate your kind words - and your business too! Customer service is always our number one priority at Honda North. We're very happy to hear that Joshua was so helpful to you with your decision process. Please contact us again if there is anything else that you need with your new car. Thanks again for your comments and business. We look forward to seeing you again soon at your first service appointment. Warm regards, Honda North Danvers, MA

April 11, 2014

Great service Came in for an oil change, it was my first time at this dealer. I love that they have an express lane, drive-up service and no need for an appt for oi More

by andrmeda27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
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Apr 11, 2014 -

Honda North responded

Hi andrmeda27, Thank you for your feedback and review about your recent Honda North service experience. As an employee owned company, we pride ourselves on delivering top-notch service to our customers. Thank you again for your kind words and for choosing Honda North! We look forward to seeing you at your car's next service appointment. Honda North Danvers, MA

April 10, 2014

Mostly satisfied There was need of the rear brake LED light to be replaced in my car. The rear car seat had a small grease stain on it as a result and the plastic das More

by bradclark60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry
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Apr 11, 2014 -

Honda North responded

Dear Bradclark60, Thank you for taking the time to provide feedback about your recent Honda North service experience. We are happy to hear your car runs better since being serviced at Honda North. As an employee owned company, customer service is always our number one priority and we rely on comments from our customers to improve and exceed expectations. We would like the opportunity to speak with you in more detail about your experience at Honda North. If you could call Honda North’s Service Manager, Steve Bouchie directly at the following number, 978-539-5039, we'd appreciate it. Furthermore, we want you to know that we wish we could adjust the state Inspection price, but the amount is set by the Commonwealth of Massachusetts and cannot be changed or discounted by any inspection station. Thank you again for your feedback. We look forward to hearing from you soon. Honda North Danvers, MA

April 09, 2014

Honda review I recently bought a honda accord from Honda North. The people I talked to were all very helpful and didn't try to "sell" me on a car. They just helped More

by Sylvan35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
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Apr 09, 2014 -

Honda North responded

Hi Sylvan35, Thank you so much for your positive review of Honda North. As an employee owned company we truly pride ourselves on delivering excellent customer service to our patrons. Congrats on the purchase of your new Accord. Be sure to schedule your first service appointment with our service department where you'll receive the same quality of service! Thank you, Honda North Danvers, MA

April 09, 2014

Kimberly worked with me on accessing the repairs needed and worked with me on the pricing that I thought was fair. Car rides much better now as a result of the work performed. More

by dkulakowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Brown
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Apr 10, 2014 -

Honda North responded

Hi dkulakowski, Thank you for your feedback and review about your recent Honda North service experience. We are glad to hear you enjoyed working with Kimberly. Similarly, we are thrilled you are pleased with the pricing and work performed on your vehicle. As an employee owned company, we pride ourselves on delivering top-notch service to our customers. Thank you again for your kind words and for choosing Honda North! We look forward to seeing you at your car's next service appointment. Honda North Danvers, MA

April 08, 2014

Honda Civic The salesman Josh was very helpful and worked to get me a great deal in a lease. The dealership was very well organized and everyone was friendly. More

by daved2202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gianepra
Report | Print
Apr 09, 2014 -

Honda North responded

Hi Daved2202, Thanks so much for your review of Honda North! We are glad to hear that you enjoyed working with Josh and that you are happy with your new lease as well. As an employee owned company, we pride ourselves on delivering top-notch customer service. Thank you again for your kind words and for choosing Honda North! Honda North Danvers, MA

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