Honda North

Dennis was extremely accommodating and helpful...from my first phone call to schedule, to the end. Also very friendly, and the service was done in under the anticipated time. first phone call to schedule, to the end. Also very friendly, and the service was done in under the anticipated time. More

While this service visit was for a simple oil change, I was very pleased with the prompt service and courteous staff. The entire service took less than 30 minutes, and included a comprehensive multi-point was very pleased with the prompt service and courteous staff. The entire service took less than 30 minutes, and included a comprehensive multi-point inspection. I have been dealing with Honda North for over three years and this is typical of their exceptional customer service. I have had major front and suspension repairs as well as the usual periodic maintenance tasks, The service department staff is outstanding! More

Honda North feels like home, and here's why. We just bought our second car from the same dealer at Honda North. All the staff that helped us to purchase our new car were quite courteous and knowledgable bought our second car from the same dealer at Honda North. All the staff that helped us to purchase our new car were quite courteous and knowledgable. Our salesperson, Peter Andersen, especially, went beyond the call of duty to help us select the best car in the lot, and thoroughly explained everything. I rate Peter Andersen and Honda North very highly because of the professional service experience in choosing the right car at the right price. More

Well trained sales and service personnel render excellent service. I have been a customer for ten years and appreciate the dealerships emphasis on customer service and satisfaction. service. I have been a customer for ten years and appreciate the dealerships emphasis on customer service and satisfaction. More

Great customer service as always. Pleasant experience on a Sunday morning. Would like it to be a little quicker, but I can't complain. Apparently everyone had the same idea for a sunday. a Sunday morning. Would like it to be a little quicker, but I can't complain. Apparently everyone had the same idea for a sunday. More

Quick oil change in and out with two kids in tow. Nice that they have a place for kids to play, my daughter wanted to stay longer. that they have a place for kids to play, my daughter wanted to stay longer. More

Peter was absolutely wonderful to work with. He made the car buying process go very smoothly. Peter walked us through the process, and made sure that we were getting the best possible deal for our new car. car buying process go very smoothly. Peter walked us through the process, and made sure that we were getting the best possible deal for our new car. He was very upfront and honest. Once our new car was all set, he spent an hour going over how the navigation, stereo and various other systems in the car work. I am very happy with everyone that I have come into contact with at Honda North. They really want you to be happy with your new purchase and they encourage you to call if you have any questions about your new vehicle. More

Went to resign some paperwork because vehicle vin# number was incorrect on our new vehicle purchase and to obtain an inspection sticker. We were there for about 1 1/2 hrs. Paperwork was ready and only took a was incorrect on our new vehicle purchase and to obtain an inspection sticker. We were there for about 1 1/2 hrs. Paperwork was ready and only took about ten minutes but waiting for the inspection sticker took a long time. There was only one vechile ahead of us and plenty of service men sitting around chatting. Once car was inspected it was just sitting there for about 20 minutes. I rated it ok because everyone there is friendly but our first impression of the service area was a little dissapointing. We live in Haverhill and it takes a while to get there so I'm hoping our next visit will be better. More

My wife was concerned when the cigarette power plug stopped working on her new crv. The tech was very helpful. When it was fixed he called and said that it was a loose connection that probably happened stopped working on her new crv. The tech was very helpful. When it was fixed he called and said that it was a loose connection that probably happened when the remote starter was installed. Now it works fine. More