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Honda North

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,981 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,981 reviews

January 27, 2014

Work with the sales field was excellent, overall had a very good experience. The sales process was very easy, both Ben and the sales manager did a great job. More

by macdonald195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Katz
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Jan 28, 2014 -

Honda North responded

Dear macdonald195, Thank you for your feedback regarding your recent sales experience at Honda North. We're happy to hear your sales process with Ben and the Sales Manager was an overall easy and excellent experience. Thank you again for your feedback - we sincerely appreciate your business and look forward to seeing you again soon at your next sales or service appointment. Honda North Danvers, MA

January 26, 2014

There are Honda dealerships that are closer to our zip code, but we choose Honda North for the superior service and professionalism that is always a part of doing business there. More

by SMACONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Quinn (outstanding)
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Jan 27, 2014 -

Honda North responded

Hi Smacone, Thank you for your nice comments about Honda North on DelaerRater. We sincerely appreciate your recommendation and business! As you know, customer service is the number one priority at Honda North. It's great for us to hear that you were happy with the service we provided. As always, please don’t hesitate to contact us again if there is anything else that you need with your vehicle. Thanks again for your feedback. We look forward to seeing you again soon! Honda North Danvers, MA

January 26, 2014

I was met immediately upon arrival. Told how long it would take. The person was extremely friendly. And the work was done quicker than anticipated. They explained the review of my vehicle so I would More

by khnatowicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn't get his name, but he was fantastic.
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Jan 27, 2014 -

Honda North responded

Dear khnatowicz@yahoo.com, Thank you for your nice comments and positive review regarding your recent service visit to Honda North. Customer service is the number one priority at our dealership. We're happy to hear that we were able to get you back on the road so quickly. Please don’t hesitate to contact us again if there is anything else that you need with you car. Thanks again for your feedback - we sincerely appreciate your business. We look forward to seeing you again soon at your next service appointment. Honda North Danvers, MA

January 26, 2014

Traded in my existing Honda to lease a newer model. Terms of the trade-in/lease was exactly what I was looking for and service was prompt. More

by kkwiatek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hersey
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Jan 27, 2014 -

Honda North responded

Dear Kkwiatek, Thank you for your kind words and positive review on DealerRater about your recent shopping experience at Honda North. We're glad to know that Josh and our sales team were able to get you into a new lease vehicle. If there is anything else that you need with your new car, as always, please don't hesitate to contact Josh or Bryan Laskin, Honda North's General Sales Manager, at 978-539-5064. Thanks again for your business. We look forward to seeing you at your first service appointment! Honda North Danvers, MA

January 25, 2014

Customer service was excellent, safety recall work and back door roller replacement was fine. Price seemed high for replacement rollers, and they did not clean the "track" that the rollers slide on (which More

by cindygrondin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanette
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Jan 27, 2014 -

Honda North responded

Dear Cindygrondin, Thank you for your positive review about Honda North on DealerRater. We sincerely appreciate you taking the time to send us your feedback. At Honda North, customer service is always our number one goal. We'd like to speak with you again about your recent service appointment. When you can, please contact Steve Bouchie, Honda North's Service Manager at 978-539-5039. Thanks again for your feedback and business. We look forward to speaking with you soon. Honda North Danvers, MA

January 24, 2014

Very thorough in helping with service. Listened to the problem I had with the vehicle and addressed the issue promptly. Helped answer additional questions I had as well. More

by poofyy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy O'Keefe
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Jan 24, 2014 -

Honda North responded

Hi poofyy, Thank you for taking the time to share your feedback. We are excited to learn that Timothy O'Keefe was able to address your needs during your recent service experience at Honda North. We value your car and you as customer and are thankful for your business. We appreciate your comments and look forward to seeing you at your next scheduled service appointment! Honda North Danvers, MA

January 24, 2014

I was WAY overdue for an oil change and expected being admonished by the technician, but he was very friendly and understood my situation. Service was very prompt, and waiting area very comfortable. More

by Bhabina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis
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Jan 27, 2014 -

Honda North responded

Dear Bhabina, Thank you for your nice comments and positive review regarding your recent visit to Honda North's service department. We appreciate your feedback on DealerRater. At our dealership, customer service is our number one priority. As always, please don’t hesitate to contact us again if there is anything else that you need. We sincerely appreciate your business. Thanks again for your feedback. We look forward to seeing you again soon. Honda North Danvers, MA

January 24, 2014

Received courteous informative and quick service from this dealership..The price of my vehicle was affordable and the vehicle had more accessories than I had expected. More

by username8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Andersen
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Jan 27, 2014 -

Honda North responded

Hi Username8, Thank you for your positive review regarding your recent sales visit to Honda North. We sincerely appreciate you taking the time to send us your feedback on DealerRater. At our store, customer service is our number one priority. It's great for us to hear that you were happy with Peter and the service he provided. As always, please don’t hesitate to contact us again if there is anything else that you need. We appreciate your business! Thanks again for your feedback. We look forward to seeing you again soon at your first service appointment. Honda North Danvers, MA

January 23, 2014

I went in to Honda North looking to trade in my old car and get into a new one and they did a fantastic job of finding the perfect car for me. More

by jda8260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Andersen
Report | Print
Jan 24, 2014 -

Honda North responded

Dear jda8260, Congratulations on your new car and thank you for your positive feedback about your recent sales experience at Honda North. We’re glad to hear Peter was able to assist you in finding the perfect car! Please don’t hesitate to call on us again if there is anything else you need with your car. Customer service is always our number one priority at Honda North. Thank you again for your business and kind words. We look forward to the opportunity to service your vehicle in the future. Honda North Danvers, MA

January 23, 2014

I came in for an oil change so I used the Express Service. It was excellent. I was in and out under 30 minutes. The gentleman welcoming me to your Service Center was friendly and polite. I also a More

by lbeau218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucky Chan
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Jan 24, 2014 -

Honda North responded

Dear lbeau218, Thank you for taking the time to share your recent Honda North experience with the dealerrater community. The Honda North team is excited to learn you are happy with the service you received from Lucky Chan and that your service experience was fantastic and timely; Customer Service is our top priority. We thank you for your business and look forward to the opportunity to meet your car needs in the near future. Honda North Danvers MA

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