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Honda North

Danvers, MA

4.8
2,043 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 2,043 reviews

March 14, 2014

Everyone was very nice and professional. Ben and Steve were great to deal with. They were very informative so that we could make our decision. More

by mjcoglia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Katz and Stephen Bouchie
Mar 14, 2014 -

Honda North responded

Dear mjcoglia, Thank you for your review, Ben and Stephen will be excited to hear your comments. We appreciate the time you took to to send us your feedback and are thrilled you allowed us to assist you in the car buying process. Congratulations again on your new car! We look forward to seeing you at your first service appointment. Honda North Danvers, MA

March 13, 2014

Went in with code B123 showing on dashboard. Service writer sold me a 75,000 mile service instead of addressing the service codes. That won't happen again. Did not change the cabin filter per code requi More

by johndonlon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic
Mar 14, 2014 -

Honda North responded

Hello johndonlon, Thank you for your review on DealerRater regarding your recent service experience at Honda North. We appreciate your feedback and comments. As an employee owned company, we pride ourselves on customer service and satisfaction so we would like the opportunity to speak with you in more detail about your experience at Honda North. We would sincerely appreciate it if you could call Honda North’s Service Manager, SteveBouchie directly at the following number, 978-539-5039 to discuss. John, thank you again for your feedback, we look forward to hearing from you soon! Honda North Danvers, MA

March 13, 2014

Peter was very professional all throughout the sales process. No high pressure, he knew every detail of the car and was completely able to answer all our questions More

by BLKK64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Anderson
Mar 14, 2014 -

Honda North responded

Hello BLKK64, Congratulations on your new car purchase and thank you for your kind words! We are thrilled to hear you enjoyed working with Peter. We appreciate your business and look forward to seeing you at your first service appointment. Thank you again. Honda North Danvers, MA

March 12, 2014

The required service was explained to me in detail. I was kept informed of progress by telephone as well as being told of problems or other concerns. More

by Jgurrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy O'Keefe
Mar 12, 2014 -

Honda North responded

Hi Jgurrie, Thank you for sharing your experience on DealerRater. We are glad to hear that our service technicians kept you informed throughout the entire servicing process with your vehicle. We look forward to seeing you at your next scheduled service appointment. Thank you, Honda North Danvers, MA

March 12, 2014

I emailed Honda North in the morning and got an afternoon appointment for routine service.My appointment was for 2:50pm my CRV was returned to me at 3:20pm with service complete, my CRV washed and vacuumed! More

by Larrymcd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Howell
Mar 12, 2014 -

Honda North responded

Hi Larry, Thank you so much for your kind words and positive review of Honda North on DealerRater! We are thrilled to hear that you enjoyed working with our service department and that we were able to get you back on the road in a timely manner. Thank you again for choosing Honda North! We look forward to seeing you at your next scheduled service appointment. Honda North Danvers, MA

March 11, 2014

I am so happy with the purchase we made at Honda North. My husband bought me a Honda CRV-LX. Ivanete gave us the idea about this car, told us how good it is. She is an amazing sales person, she's very swee More

by quel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivanete borges, Jameel, Erick,Steve
Mar 12, 2014 -

Honda North responded

Dear Quel, Thank you for your compliments and feedback about your recent sales experience at Honda North. We are thrilled to hear you enjoyed working with Ivanete, Jameel, Erick and Steve. Customer satisfaction is always our top priority at Honda North, so we are excited you enjoyed working with us. Please don't hesitate to contact the Honda North team if there is anything you need with your new Honda CRV-LX. Congratulations again on your new car! We look forward to seeing you at your first service appointment. Honda North Danvers, MA

March 09, 2014

Kim called me to keep me informed of every issue with the car. I explained how long I wanted the car and she recommended the service ideal. More

by RobinJHarris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Brown
Mar 10, 2014 -

Honda North responded

Dear RobinJHarris, Thank you for your nice note Kimberly will be excited to hear your comments. Thank you for taking the time to send us your feedback about the service you received during your visit to Honda North. We are happy to learn you are pleased with our service and look forward to the opportunity to service your vehicle during your next appointment. Thank you again, Robin, for your comments and business. We sincerely appreciate it. Honda North Danvers, MA

March 09, 2014

Great service, quick turnaround, and a nice environment to wait for my car. The sales staff is outstanding and this is my third CR-V with Evy. More

by abelmonte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Mar 10, 2014 -

Honda North responded

Hi Abelmonte, Thank you for your positive review and comments on DealerRater about your recent sales experience at Honda North. We are happy to hear that you enjoyed working with Dennis and our entire sales team at our store. Customer satisfaction is always our top priority at Honda North, so we are thrilled that you enjoyed working with us. Please don't hesitate to contact Dennis if there is anything that you need with your new Honda CR-V. Thank you again for your nice comments, and your business too! We look forward to seeing you at your first service appointment. Honda North Danvers, MA

March 05, 2014

Last month we purchased our Honda Accord from Honda North and it was a great experience! From the second Ben introduced himself I felt comfortable with the car buying experience. So many times we had been to More

by ADJ1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Mar 05, 2014 -

Honda North responded

Dear ADJ1219, Thank you for your positive review and very nice comments on DealerRater regarding your recent car buying experience at Honda North. Customer service is always the number one priority at our dealership. We're particularly happy to hear that Ben and our sales team at Honda North were able to get you the exact Honda Accord that you were looking for. Please don’t hesitate to contact Ben or Honda North's General Sales Manager, Bryan Laskin at 978-539-5064, if there is anything else that you need with your new Honda Accord. Thanks again for your feedback - we sincerely appreciate your business! We look forward to seeing you again soon at your first service appointment. Honda North Danvers, MA

March 02, 2014

FAST, COURTEOUS SERVICE IN A PLEASANT ENVIROMENT. ALL EMPLOYEES THAT I ENCOUNTERED WERE FRIENDLY AND HELPFUL. THE WAITING AREA WAS VERY COMFORTABLE. BEVERAGES AND FOOD WAS AVAILABLE FOR THOSE WHO DESIRED More

by royroy1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus
Mar 03, 2014 -

Honda North responded

Hi Royroy1964, Thank you for such a positive review of Honda North! We are so happy to hear that you like our service at our dealership. Customer satisfaction is always our top priority, so we are thrilled that you enjoyed working with our entire service team. We hope you to see you again soon at your next service appointment. Thanks again for your kind words! Honda North Danvers, MA

Mar 03, 2014 -

Honda North responded

Hi Royroy1964, Thank you for such a positive review of Honda North! We are so happy to hear that you like our service at our dealership. Customer satisfaction is always our top priority, so we are thrilled that you enjoyed working with our entire service team. We hope you to see you again soon at your next service appointment. Thanks again for your kind words! Honda North Danvers, MA

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