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Honda North

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,981 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,981 reviews

December 10, 2013

The customer service was great!Everything was explained in a precise and friendly way. I felt like my concerns for the car were heard and fixed. The price was exactly what I expected! More

by jenmac289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vick Gelespie
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Dec 10, 2013 -

Honda North responded

Dear Jenmac289, Thank you for your nice comments on DealerRater about your recent service appointment at Honda North. We sincerely appreciate your positive review and feedback. As always, please don’t hesitate to contact Honda North’s Service Manager, Steve Bouchie, at 978-539-5039, if there is anything else that you need with your car. Thanks again for your kind words, Jen – we appreciate it. Look forward to seeing you again soon. Honda North Danvers, MA

December 10, 2013

2012 Honda Pilot Bluetooth was intermittent. Mechanic Dave tried to resolve using my cell phone. He was unable to duplicate the problem. rather than closing out the trouble as "can't duplicate" he had More

by gymkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic & Dave
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December 09, 2013

I would recommend your dealership based on excellent customer service and auto repair. Vic Gillespie is a very helpful, attentive Service Advisor. She kept me informed in a timely manner about the wor More

by jlfellows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Gillespie
Report | Print
Dec 10, 2013 -

Honda North responded

Dear Jlfellows, Thank you for your nice words and comments about your recent service appointment at Honda North. We’re glad to hear that Vic was friendly and helpful in answering all of your questions. At Honda North, our number one goal is always our customer service, so it’s nice to hear your positive feedback. As always, please don’t hesitate to call Vic or Honda North’s Service Manager, Steve Bouchie, at 978-539-5039, if there is anything else that you need with your car. Thanks again for your business. We look forward to seeing you again soon at your next scheduled service. Honda North Danvers, MA

December 08, 2013

As always, the staff at Honda North service were very professional and friendly - and performed all requested service very well... My only unfortunate experience was that upon agreeing to have additiona More

by dgreenbaum6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim O'Keefe
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Dec 10, 2013 -

Honda North responded

Dear Dgreenbaum6, Thank you for your comments and feedback on DealerRater about your recent service appointment at Honda North. At our dealership, our number one goal is always our customer service. We’re glad to hear that Tim was responsive to your questions. If you have time though, we would like to speak with you further about your service experience. When you get a free moment, if you can please call Honda North’s Service Manager, Steve Bouchie, at 978-539-5039, and explain your visit to him we’d sincerely appreciate it. Thanks again for your feedback. We look forward to speaking with you soon. Honda North Danvers, MA

December 08, 2013

After a number of year of being a loyal customer and having a relationship with the same salesperson I visited the dealership to lease a new Pilot only to find out "my" salesman had moved. I was introdu More

by glennb11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
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Dec 10, 2013 -

Honda North responded

Dear Glennb11, Thank you for your positive feedback and review on DealerRater about your recent purchase at Honda North. We appreciate all of your nice comments. At Honda North, our number one goal is always our customer service. We’re happy to hear that Dominic was helpful in leasing you a new Honda Pilot, and that the process was so quick and easy too. As always, if there is anything else that you need with your new Pilot, please don’t hesitate to call Dominic or Honda North’s General Sales Manager, Bryan Laskin, at 978-539-5064. Thanks again, Glenn, for your business and kind words – and your referrals too! We look forward to seeing you at your first service appointment in the near future. Have a wonderful holiday season! Honda North Danvers, MA

December 07, 2013

Dominic was thorough when describing my options for a new civic lease. He did not rush me or try to get me into a lease payment that I wasn't comfortable with. I gave Dominic an excellent rating because of More

by AnneMary123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
Report | Print
Dec 10, 2013 -

Honda North responded

Dear AnneMary123, Thank you for your nice comments and positive review about your recent sales experience at Honda North. We appreciate you taking the time to send us your feedback on DealerRater. As an employee owned company, our number one goal is always our customer service and how we treat our customers. We’re glad to hear that Dominic was helpful, friendly and responsive to all of your questions. As always, please don’t hesitate to call Dominic or Honda North’s General Sales Manager, Bryan Laskin, at 978-539-5064, if there is anything else that you need with your car. Thanks again for your kind words and your business! We look forward to seeing you at your first service appointment. Honda North Danvers, MA

December 07, 2013

Very good deals! Excellent Experience with all team and especially Dominic Rubino, Tom and Zach! Others excellent reasons .... They still continue taking care about your car after the deal/sale... the onli More

by carolinelouchet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
Report | Print
Dec 10, 2013 -

Honda North responded

Dear Caroline, Thank you for your nice comments on DealerRater about the sales process at Honda North. We appreciate you taking the time to send us your feedback. At Honda North, our number one goal is always our customer service. We’re happy to hear that Dominic, Zach, and Tom were helpful in your decision process. As always, if there is anything else that you need with your new car, please don’t hesitate to call the dealership to speak with Honda North’s General Sales Manager, Bryan Laskin, at 978-539-5064. Thanks again, Caroline, for your kind words and business. We look forward to seeing you again when you bring your car in for service. See you then! Honda North Danvers, MA

December 07, 2013

Dominic was the best car salesman I've ever done business with. He was professional, polite, and extremely knowledgeable. If you're looking to buy a car, I would definitely recommend going to see Do More

by rbourque781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
Report | Print
Dec 10, 2013 -

Honda North responded

Dear Rbourque781, Thank you for your positive comments and review on DealerRater about your sales experience at Honda North. We sincerely appreciate your feedback. As an employee owned company, our number one goal at Honda North is our customer service and how we treat our customers. We’re glad Dominic was professional and responsive to all of your questions when you purchased your new car. Thanks for recommending him as well! As always, please don’t hesitate to call Dominic or Honda North’s General Sales Manager, Bryan Laskin, at 978-539-5064, if there is anything else that you need with your vehicle. Thanks again for your business and recommendation. We look forward to seeing you again soon. Honda North Danvers, MA

December 06, 2013

From the making my appointment to checking in with my service advisor everything was easy.. My car was ready at the time I was told and I was in and out in no time. Thank you for the great service Vic, More

by cohack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic
Report | Print
Dec 06, 2013 -

Honda North responded

Hi Cohack, Thank you for taking the time to share your recent experience at Honda North on DealerRater. Since customer service is our number one priority, we are thrilled to hear that you had a wonderful experience with Vic and the rest of our service technician team. Thank you for choosing Honda North! We look forward to seeing you at your next scheduled service visit. Honda North Danvers, MA

December 06, 2013

This was a very friendly and informative visit. I just got a 25000 oil change on my 2010 Honda CRV. It was a short visit, just enough time for cup of coffe. More

by FCatino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
Report | Print
Dec 06, 2013 -

Honda North responded

Dear FCatino, Thank you for your positive review on DealerRater regarding your recent service appointment at Honda North. We appreciate you choosing our dealership. As an employee owned company, customer service is always our number one priority. If there is anything else that you need, please don’t hesitate to call Steve Bouchie, Honda North’s Service Manager, at 978-539-5039. Thanks again for your nice comments and for choosing Honda North. We look forward to seeing you again soon. Have a wonderful holiday season. Honda North Danvers, MA

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