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Honda North

Danvers, MA

4.8
2,117 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 2,117 reviews

February 25, 2014

Great customer service as always. Pleasant experience on a Sunday morning. Would like it to be a little quicker, but I can't complain. Apparently everyone had the same idea for a sunday. More

by Jrment
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucky chan
Feb 25, 2014 -

Honda North responded

Hi Jrment, We are happy to learn you were pleased with the service you received during your Honda North appointment and look forward to giving Lucky Chan your compliments. You're right- sunny skies on a Sunday morning often equals car service time! Thank you again for your time-we appreciate your business and feedback. See you at your next appointment! Honda North Danvers, MA

February 24, 2014

Worst customer service. Made my car WORSE than when I brought it in. Really, really, really incompetent repair shop. Top top it all off, they have really poor records management and make recommend More

by HondaRJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager - Steven B
February 20, 2014

Quick oil change in and out with two kids in tow. Nice that they have a place for kids to play, my daughter wanted to stay longer. More

by toddmaca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucky Chan
Feb 20, 2014 -

Honda North responded

Dear Toddmaca, Thank you for taking the time to leave feedback about your recent service experience with Lucky Chan at Honda North. We are happy to learn your kids enjoyed the play area! We appreciate your business and look forward to providing you with superb speedy service at your next car appointment. Thank you again. Honda North, Danvers, MA

February 17, 2014

Peter was absolutely wonderful to work with. He made the car buying process go very smoothly. Peter walked us through the process, and made sure that we were getting the best possible deal for our new car. More

by ilexopaca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Andersen
Feb 18, 2014 -

Honda North responded

Hi Ilexopaca, Thank you for your kind words and positive review on DealerRater about your recent shopping experience at Honda North. At our store, we always take our customer service very seriously. We're very happy to that you were happy with Peter and our entire sales team. Please don’t hesitate to contact us again if there is anything else that you need with you new vehicle. Thanks again for your nice comments - and your business too! We look forward to seeing you again at your first service appointment. Honda North Danvers, MA

February 17, 2014

Went to resign some paperwork because vehicle vin# number was incorrect on our new vehicle purchase and to obtain an inspection sticker. We were there for about 1 1/2 hrs. Paperwork was ready and only took a More

by marisnchz08
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan
Feb 18, 2014 -

Honda North responded

Dear Marianchz08, Thank you for your comments and feedback regarding your recent service at Honda North. At our dealership, customer service is always number one priority. When you get a free moment, we'd like to speak with you further about your most recent service appointment. When you can, please call Steve Bouchie, Honda North's Service Manager, at 978-539-5039. We sincerely appreciate you taking the time to contact Steve. Thanks again for your comments and your business. We look forward to speaking with you soon. Honda North Danvers, MA

February 16, 2014

My wife was concerned when the cigarette power plug stopped working on her new crv. The tech was very helpful. When it was fixed he called and said that it was a loose connection that probably happened More

by rayi99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy O Keefe
Feb 17, 2014 -

Honda North responded

Hi Rayi99, Thank you for your nice comments and positive review regarding your recent service appointment at Honda North. Customer service is always number one goal at our dealership. We're excited to hear that you were happy with our service. Please don’t hesitate to contact us again if there is anything else that you need with you vehicle. Thanks again for your comments and feedback. We look forward to seeing you again soon. Honda North Danvers, MA

February 15, 2014

Dave was excellent. The finance guy was a little over the top and hard to work with but Dave have an amazing experience. He is a great salesman. More

by Jamie31693
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moran
Feb 17, 2014 -

Honda North responded

Dear Jamie31693, Thank you for your comments and positive review regarding your recent service visit to Honda North. At our dealership, customer service is always number one goal. We're happy to hear that Dave was helpful to you in the selection of your new car. Please don’t hesitate to contact us again if there is anything else that you need with you new vehicle. Thanks again for your feedback. We look forward to seeing you at your first service appointment. Honda North Danvers, MA

February 14, 2014

Went back and forth between a Jeep and CRV. Both deals were comparable in price and options. Liked the extra steps Honda North took to help make the decision. Plus allowed me to test alone without the "sa More

by HCole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak & Don
Feb 14, 2014 -

Honda North responded

Dear HCole, Thank you for your nice comments and positive review regarding your recent experience at Honda North. Customer service is the number one priority at our dealership. We're happy to hear that our sales team at Honda North was able to assist you so well in your decision making process. Please don’t hesitate to contact us again if there is anything else that you need with you car. Thanks again for your feedback - we sincerely appreciate your business. We look forward to seeing you again soon at your first service appointment. Honda North Danvers, MA

February 13, 2014

I only gave 2 stars for price b/c replacing 2 headlight bulbs cost over $60!!! It seems like there is a huge markup on parts and labor More

by Paradisealoha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Quinn
Feb 13, 2014 -

Honda North responded

Dear Paradisealoha, Thank you for taking time share feedback on Dealerrater.com. We are thrilled to hear you enjoyed the service you received when working with Kyle at your recent Honda North appointment! As an employee owned company we understand how important price is and make every effort to provide the best value for our customers and their cars. One way we do this is by servicing our vehicles with certified manufacturer parts specific to that vehicle. This allows Honda North to ensure our customers will get the longevity they desire. We thank you for your business and look forward to seeing you at your next service appointment. Honda North Danvers, MA

February 11, 2014

Service was great. Had blue tooth installed, However, I'm not too happy. The sound is not very good, lots of static. I need to play with it a bit more but will probably be back to have it looked at. More

by TMM0220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Feb 11, 2014 -

Honda North responded

Hi TMM0220, Thank you for your nice comments and positive review regarding your recent service visit to Honda North; We'll be sure to give Dave the compliment! We would love to invite you back into Honda North to take a look at the blue tooth once more. Please don’t hesitate to call Steve Bouchie, Honda North's Service Manager at 978-539-5039. Thanks again for your comments and feedback. We look forward to seeing you soon. Honda North Danvers, MA

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