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Honda North

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,981 Reviews
For an incredible selection of new and pre-owned Honda vehicles near Boston, MA, visit Honda North. Our Honda dealership in Danvers, MA, provides the Honda sales and financing you need to make your next drive your best one yet, and our Express Service makes maintaining your Honda as easy as can be!
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382 Newbury Street

Danvers, MA

01923

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Showing 1,981 reviews

September 23, 2013

I experienced prompt, supportive, professional, informative, service. I felt safe and cared for as a loyal Honda customer. I have been coming to Honda North for over 17 years now and have never bee More

by elainabarisano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Gillespie
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Sep 23, 2013 -

Honda North responded

Dear Elaina, Thank you for taking the time to review your experience at Honda North on DealerRater! As an employee owned company, customer service is our number one priority. We appreciate all of your business for almost two decades now. If there is anything else that you need, please contact Joe Hajjar, General Manager, at 978-539-5051. Thank you again for your comments. We look forward to your next visit. Honda North Danvers, MA

September 22, 2013

Exceptional service, value and very quick Denis was very Exceptional service, value and very quick Denis was very nice, got me in and out quickly Applied an e coupon I had post service Great experience B More

by 3palomino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Howell
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Sep 23, 2013 -

Honda North responded

Dear 3palomino, Thank you for taking the time to share your recent Honda North service experience on DealerRater. At Honda North, our service advisers understand that shortening the wait time is critical for customer satisfaction. If you have any questions regarding your service work, do not hesitate to contact Steve Bouchie, Service Manager, at 978.539.5039. Thank you again for your comments. We look forward to seeing you in the near future! Honda North Danvers, MA

September 17, 2013

You need to rethink your prices for service. They are now too high. $51.39 is outrageous for an oil change. $466.00 for a C service. Toyota gives free service and oil change for the first 2 years afte More

by wc4rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember
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Sep 18, 2013 -

Honda North responded

Dear Rick, Thank you for taking a moment to review us on DealerRater. I appreciate your feedback and would like to let you know that we offer great service discounts and coupons for our customers and that you can find them by going to our website (http://www.hondanorth.com/specials/service.htm). At the moment we have a coupon worth 10% off an oil change tire rotation package (Expires 10/31/13) but we do change these offers frequently so be sure to check back to the site often. Please do not hesitate to contact me, Steve Bouchie, Service Manager, at 978.539.5039 if you would like to further discuss our service pricing. I appreciate your insight and look forward to speaking with you. Thank you. Steve Bouchie, Service Manager Honda North Danvers, MA

September 13, 2013

i found everyone helpful, friendly, and knowledgeable. Mr Michael Fuller was our salesman and he did an outstanding job. Best car buying experience for me to date. John Kane 26 Cove rd Nottingham NH More

by johnpkane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fuller
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Sep 13, 2013 -

Honda North responded

Dear John, Thank you for the kind words! We are thrilled to hear that Michael provided you with a memorable car buying experience. If you ever have any questions about your new vehicle, please do not hesitate to contact Bryan Laskin, General Sales Manager, at 800-514-1627. Thank you again for your feedback, we look forward to your next visit. Honda North Danvers, MA

September 12, 2013

Everytime I come in for service, the entire staff is friendly and helpful. Service is quick and the complimentary refreshments and lounge are grrat. I will always use Honda North for my car services. More

by kegustafson
Price
Recommend Dealer
Yes
Employees Worked With
service department and Joe in sales
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Sep 12, 2013 -

Honda North responded

Dear Kegustafson, Thank you for taking the time to share your Honda North experience on DealerRater. We are pleased to hear that you find the entire Honda North service team to be friendly, helpful, and timely. If you ever have any questions about service for your vehicle, please contact Steve Bouchie, Service Manager, at 978.539.5039. Thank you again for your review, we look forward to your next visit. Honda North Danvers, MA

September 10, 2013

I have given all 5's because Honda North deserves them every, single time! From the moment I drove onto the lot, there was a person wanting to assist me. I brought my new CR-V in to have its first, c More

by vmc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucky Chan
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Sep 10, 2013 -

Honda North responded

Dear vmc1, Thank you for taking the time to write a review of Honda North on DealerRater. We are pleased to hear that you gave us a five-star rating because of your positive experience not only with our sales department, but with our service department as well. At Honda North, our goal is to provide excellent customer service in every area of our business. If you have any questions regarding service for your CR-V, do not hesitate to contact Steve Bouchie, Service Manager, at 978.539.5039. Thank you again for your comment, we appreciate your business and we look forward to your next visit. Honda North Danvers, MA

September 10, 2013

Purchased a new 2013 Accord Sport. An issue with the paperwork caused the wrong remote starter to be installed. The Honda North Customer Service Department listened to my issue and reacted quickly. The More

by mynamsbrandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bouchie
Report | Print
Sep 20, 2013 -

Honda North responded

Dear Brandon, Thank you for taking the time to write a follow up review about your experience at Honda North. I am glad that we were able to work together and that our Service Department was able to resolve the issue in a timely manner. If you ever have any questions about service work, please do not hesitate to contact me directly at 978.539.5039. Thank you again for your review, we look forward to your next visit. Steve Bouchie, Service Manager Honda North Danvers, MA

September 09, 2013

They were able to estimate the length of time it would take right on the nose. They also took advantage of others leaving before they had their inspection sticker and moved my car right in--the mechanic More

by robinff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember
Report | Print
Sep 10, 2013 -

Honda North responded

Dear Robinff, Thank you for taking the time to share your Honda North experience on DealerRater. We're happy to hear that the service department was able to precisely estimate the amount of time it would take to service your vehicle and that the mechanic was able to get you in and out the door in a timely fashion. At Honda North, our service employees understand that shortening the wait time is critical for customer satisfaction. If you have any questions regarding your service work, do not hesitate to contact Steve Bouchie, Service Manager, at 978.539.5039. Thank you again for your comment, we look forward to your next visit. Honda North Danvers, NH

Sep 13, 2013 -

Honda North responded

Dear Robinff, Thank you for taking the time to share your Honda North experience on DealerRater. We're happy to hear that the service department was able to precisely estimate the amount of time it would take to service your vehicle and that the mechanic was able to get you in and out the door in a timely fashion. At Honda North, our service employees understand that shortening the wait time is critical for customer satisfaction. If you have any questions regarding your service work, do not hesitate to contact Steve Bouchie, Service Manager, at 978.539.5039. Thank you again for your comment, we look forward to your next visit. Honda North Danvers, MA

September 01, 2013

Honda north service department communicated in a very professional manner and answered all questions patiently . . They called promptly when the car was ready and did a great job More

by Kko0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael segien
Report | Print
Sep 03, 2013 -

Honda North responded

Dear Kko0, Thank you for taking the time to share your Honda North experience on DealerRater. We are happy to hear that you had a positive experience with our service department and that they were professional, informative, and timely. As you experienced, at Honda North we train our employees to prioritize customer service above all else. If you have any other questions, please do not hesitate to contact Steve Bouchie, Service Manager, at 978.539.5039. We appreciate your feedback, and as always, we look forward to your next visit. Thank you. Honda North Danvers, MA

August 23, 2013

We bought a 2010 Civic from Honda North, working with Peter Andersen. Peter was very professional: honest in a very straightforward, efficient way, and very accommodating for our questions, needs More

by 2goode
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Andersen
Report | Print
Sep 13, 2013 -

Honda North responded

Dear 2goode, Thank you for sharing your recent experience with Honda North on DealerRater! At Honda North, we train our sales associates to prioritize customer service above all else, so we are glad to hear that you would highly recommend Peter to other car buyers and that he was able to answer all of your questions and concerns. If you have any questions about your new vehicle, please don’t hesitate to contact Bryan Laskin, General Sales Manager, at 800-514-1627. Thank you again for your comments. Enjoy your new Civic! Honda North Danvers, MA

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