Honda North

It was amazing - I barely had a chance to sit down and check my email on my phone when my oil change was complete. And to boot it turned out to be free because I've been a loyal customer! I'm beyond happy check my email on my phone when my oil change was complete. And to boot it turned out to be free because I've been a loyal customer! I'm beyond happy today! More

From the first contact online with Ashley to the day I was able to finally purchase the 2009 CRV -- that I am "in love with" by the way-- I was impressed with the professional but personal attention I was was able to finally purchase the 2009 CRV -- that I am "in love with" by the way-- I was impressed with the professional but personal attention I was given. During a time when family medical issues are pressing and the economy is squeezing many, not just myself, it is important to decide carefully the best deal. Peter Anderson made sure I got the best value for my dollar and my needs, was personable and answered all my concerns with assurance and excellent follow through. The Financial manager was persistent in securing financing for me and made me feel comfortable and valued as a customer. I am not easy to impress and I would not write this without merit, i look forward to the courtesy shown to me by the service department, but I want to single out someone who made my day end with a smile.. The young man whose name escapes me at the moment who drove me home on the shuttle also greeted me when I came back for my sticker with a smile. The genuine warmth just capped the experience as five star! ~~ Susan Migneault More

This is second new vehicle purched at this dealership,first one for my daughter, 2010 Honda Accord. Very satisfied with professionalism of sales and service people and highly skilled and knowl dealership,first one for my daughter, 2010 Honda Accord. Very satisfied with professionalism of sales and service people and highly skilled and knowledgeable salesman, specifically Mr.Assad Melki. This 2014 Pilot Touring model has met and xeceeded my expectations so far. I sincerely hope it is as durable and long lived as my previous Toyota vehicle which got almost 317,000 miles on it. More

Overall, wonderful service experience. I did not give the best possible as I asked for my clock to be set after servicing, and it was not in the last 2 visits ( 1 in January and 1 in February). I do not the best possible as I asked for my clock to be set after servicing, and it was not in the last 2 visits ( 1 in January and 1 in February). I do not have an owner's manual to guide me on this. More

I have bought 3 Honda vehicles from Honda North, and the past two purchases were from sales rep Chad Nobrega. I bought a 2013 Civic from Chad in December. He is far and away the best and most knowledgeable past two purchases were from sales rep Chad Nobrega. I bought a 2013 Civic from Chad in December. He is far and away the best and most knowledgeable sales rep I've ever dealt with. He's also fair and no-nonsense and won't waste your time. All in all a very good experience with Honda North. More

Even though I didn't have an appointment & needed major service, I was taken in quickly and the work was completed within the time frame stated. Tim was friendly and courteous and provided all of the major service, I was taken in quickly and the work was completed within the time frame stated. Tim was friendly and courteous and provided all of the information required in language I could easily understand. I have always serviced this vehicle at Honda North and will continue to do so. More

As always, from the time I drive up to the time I leave everyone is courteous, professional and I never feel anyone has a condescending attitude. Thank you for your consistent good quality service. everyone is courteous, professional and I never feel anyone has a condescending attitude. Thank you for your consistent good quality service. More

Your service department is excellent, as soon as I came in I was taken care of right away. Miss Madden asked if I would like a drink while I waited and I got a coffee. The man who took care of my oil chan in I was taken care of right away. Miss Madden asked if I would like a drink while I waited and I got a coffee. The man who took care of my oil change also took care of another small problem with my windshield. More

I brought my new Honda CRV in for its second service of oil change etc. The entire Honda North Staff is represented well to their customers and I have been happy with the service since the moment I purchas oil change etc. The entire Honda North Staff is represented well to their customers and I have been happy with the service since the moment I purchased my new 2013 car. The reason I gave a "3" to the 'overall experience', and a "3" to the 'quality of work' is as follows: The technicians were not busy on the morning I brought my car in for service; as a matter of fact, they completed my car's service within 30 minutes. I asked that my car be washed and, if possible, vacuum the interior mats. Neither of those were done and the service department employee stated that they do not wash cars when the temperature reaches the freezing mark (it was 28 degrees). They did not vacuum either, and stated that the service of 'vacuuming' was only part of their 'detail' service...and I could make an appointment for that if I wanted. So off I went, thinking that it seemed strange why they couldn't wash my car. I went down the street to my reputable car wash/detail facility where they washed, waxed and applied wheel brightener. I paid $17 for a service that I should have received at Honda North at no cost to me. The owner of the car wash facility said there was no reason why a car could not be washed on that day as long as I was going to drive it for awhile afterwards, to let everything dry. Obviously I was disappointed in the service care at Honda North on this day, but I would still rate their 'customer care' very highly. More

Oil change was done quickly, the rep explained in detail what was done and the status of my car....plus provided it for free since I had my last major service performed there. I have both my Accord and Pil what was done and the status of my car....plus provided it for free since I had my last major service performed there. I have both my Accord and Pilot serviced at Honda North for all scheduled maintainenances....they always do a fantastic job. More