Honda North - Service Center

Consistent, exemplary experience Kyle kept us updated and let us know that we would eventually need new struts but didn’t pressure us to do the service immediately. This was nice beca Kyle kept us updated and let us know that we would eventually need new struts but didn’t pressure us to do the service immediately. This was nice because we also needed 4 new tires. More

Another great service experience From scheduling the appointment, to working with Chad to my shuttle drivers. Joe and Sean. All were customer focused and great! thank you very much From scheduling the appointment, to working with Chad to my shuttle drivers. Joe and Sean. All were customer focused and great! thank you very much More

Schedule B service I used express service, I had scheduled B service online and received an email back saying I don’t need to make appointment and I can just use expres I used express service, I had scheduled B service online and received an email back saying I don’t need to make appointment and I can just use express service, I brought the car in Sunday 10 AM and received a call before 11 car was ready, and my 10% coupon was honored, what a deal ! More

Cars first oil change The service provided was excellent and performed in a timely fashion,Lucky was very helpful answering any questions that I had about my service I co The service provided was excellent and performed in a timely fashion,Lucky was very helpful answering any questions that I had about my service I couldn't be happier! More

Great service all around very pleased with price and communications about the oil change service rep made sure i was comfortable and had token for refreshments all around very pleased with price and communications about the oil change service rep made sure i was comfortable and had token for refreshments More

Awesome Great job. Awesome experience. I would definitely recommend this dealership to friends for sales and service. And very happy with my Pilot. Almost loo Great job. Awesome experience. I would definitely recommend this dealership to friends for sales and service. And very happy with my Pilot. Almost looking forward to car washes and service visits in the future. More

Very satisfied with service! I had to bring my Honda Pilot in for a recall. When I called for the appointment, the person that I spoke with was courteous and professional. I was g I had to bring my Honda Pilot in for a recall. When I called for the appointment, the person that I spoke with was courteous and professional. I was given a choice of several appointments in the next few days.The person that I spoke with gave me several opportunities to request a loaner vehicle for the time that my car would be in the shop. I declined the loaner as I live fairly close by. When I brought the vehicle in, I was met outside the service bay and directed to drive to the service garage door in front of me and told me that it would open automatically. After driving in I was exiting my vehicle when a man walked up to me and told me who to see and immediately began to vacuum the inside of the vehicle. The service representative was very courteous and apologized that it would take several hours to make the repair as it was July 3rd and they were very busy and were leaving early that day(6:00 PM instead of 9:00 because of the holiday) He gave me his phone number in case I needed it. He called when it was done to let me know to come in and pick it up.When I went to get it he went out and drove the car around to where I was standing in front of the showroom. They had washed the car for me. I am very satisfied with this experience. More

Great service Service folks did a great job; the car sounds so much better and feel confident it can keep going. Very good communications with Service attendant. Service folks did a great job; the car sounds so much better and feel confident it can keep going. Very good communications with Service attendant. More

Battery needed replacing Have always had a very positive experience at Honda north and find the service people to be professional, caring, attentive and knowledgeable. And Vic Have always had a very positive experience at Honda north and find the service people to be professional, caring, attentive and knowledgeable. And Vic Gillespie in particular is excellent to deal with. She does a fantastic job listening to your concerns and explaining and taking care of the problem. She checked and found that my battery was covered under warranty. Totally appreciated that! More

Harley Maynard offers excellent customer service! Great experience from moment I drove up to service station. Harley was friendly, responsive and explained everything clearly and gave updates while I Great experience from moment I drove up to service station. Harley was friendly, responsive and explained everything clearly and gave updates while I was waiting and followed up about my side mirror (I came for my tires) and oil change). He was polite and very helpful and pleasant. All on a super hot and humid Saturday. Great experience! More