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Honda North - Service Center

Danvers, MA

4.7
872 Reviews

872 Reviews of Honda North - Service Center

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June 29, 2018

the first service the first service including oil change was done free of charge, and I got a report paper after the inspection. The waiting time was shorter than I ex More

by hjs0905
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
Aug 14, 2018 -

Honda North responded

hjs0905, Thank you for sharing your Honda North experience with us. As an employee owned company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 29, 2018

Easy service visit Went in for a service appointment yesterday. Vic, the service advisor that I worked with, was friendly and outgoing and made my service appointment e More

by civic_owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Gillespie
Aug 14, 2018 -

Honda North responded

civic_owner, Thank you for the fantastic review! I am happy to hear that Vic provided you with an excellent experience. As an employee owned company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 29, 2018

Patient service advisor I have been having problem with my transmission. I brought my car in and was very concerned. The service advisor was very patient and calm and thor More

by CRVowner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Quinn
Aug 14, 2018 -

Honda North responded

CRVowner, Thank you for the fantastic review! I am happy to hear that Kyle provided you with an excellent experience. As an employee owned company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 29, 2018

Quick and easy I was able to stop by after work, do the state inspection, and leave under 40 minutes! Also, it's really nice that it's open later than 5:00 for peopl More

by kb020394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

Honda North responded

kb020394, Thank you for sharing your Honda North experience with us. As an employee owned company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 29, 2018

My recent oil change was very quick. In for an oil change which was quick, Bought a Pilot later in the week. Everyone from Mike Borgatti, our salesman to the delivery staff was great. Tha More

by Raffchef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

Honda North responded

Hi Raffchef, Thank you for the fantastic review! I am happy to hear that Mike provided you with an excellent experience. Congratulations on your new Pilot and thank you for your business. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 29, 2018

Great Job as usual! Went in for a standard oil change. Service was great and quick! As always I then got a complimentary car wash and they filled my tires! More

by Umladybug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 14, 2018 -

Honda North responded

Umladybug, Thank you for sharing your Honda North experience with us. As an employee owned company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 29, 2018

Mirror replaced Always great service. Great to do business with Honda North. Been a customer since 2002 I will return whenever I need service or a new car More

by makemyday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Gillespie and the mechanic that replaced my mirror, on 6/28. And Jorge Gomez on 6/25
Aug 14, 2018 -

Honda North responded

Makemyday, Thank you for your continued business and for sharing your Honda North experience with us. As an employee owned company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 29, 2018

Replace exhaust manifold Your service folks found me an option that allowed me to replace only what NEEDED to be replaced in my exhaust system, saving me many thousands that a More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 14, 2018 -

Honda North responded

Jim, Thank you for sharing your Honda North experience with us. As an employee owned company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 29, 2018

Oil Change The service person came out immediately; took my car and processed it. I met with Dave Moran regarding a new car purchase and he was awesome, as he More

by carperson, pwb43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moran
Aug 14, 2018 -

Honda North responded

carperson, Thank you for the fantastic review! I am happy to hear that Dave provided you with an excellent experience. As an employee owned company, your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

June 26, 2018

If you like people going thru your stuff without permission Apparently staff at Honda North Service Department believe it's perfectly fine to get into a glove compartment of the customer's car and go through th More

by ncodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge Gomez
Aug 14, 2018 -

Honda North responded

Hi ncodd, Thank you for bringing this to our attention. In order to complete the paperwork properly, we need the registration of the vehicle to ensure everything is accurate. I have passed this review along to the Service Manager so that he can speak to the employees regarding this. Sincerely, Honda North Danvers, MA www.HondaNorth.com

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