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Honda North - Service Center

Danvers, MA

4.7
865 Reviews

865 Reviews of Honda North - Service Center

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May 09, 2018

Great experience, with a knowledgeable staff Every time I go to Honda North, the staff is so kind and welcoming. They provide great customer service with a very friendly environment with a compli More

by Gsartell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2018 -

Honda North responded

Dear Gsartell, Thank you for sharing this review with us! As an employee owned company, customer satisfaction is our number one focus and we are happy to see that Sean provided you with a great experience. Please let us know if there is anything we can do improve your experience. Thank you for your business and we look forward to seeing you again soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 08, 2018

Great Service I went to the dealership with a tire pressure problem with one of the rear tires. I didn’t have an appointment but I was waited on fairly quickly. The More

by johnandgailf@comcast.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
Jun 07, 2018 -

Honda North responded

Dear JohnandGailF, Thank you for the kind comments! We truly appreciate it. I am happy to see that you received a 5 star experience from Jorge during your visit. As an employee owned company your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you again soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 07, 2018

Excellent and efficient service Dominic Rubino was excellent explaining what needed to be done and why, along with the cost of everything. He would update and give the status as the More

by Sonya1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Rubino
Jun 05, 2018 -

Honda North responded

Dear Sonya1991, Thank you for sharing your 5 star review with us! We truly appreciate the time you took to share your feedback. As an employee owned company, customer satisfaction is our number one focus and we are happy to hear that Dominic provided you with an excellent experience. Thank you for your business and we look forward to seeing you again soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 07, 2018

Service With a Smile I used the Express Service for an oil change, tire rotation and requested a state inspection sticker. I was promptly taken at 7 AM and kindly greeted More

by Chucker1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young man at Express Service, did not get his name. Very nice!
Jun 07, 2018 -

Honda North responded

Dear Chucker1, Thank you for the kind comments! We truly appreciate it. I am happy to see that you received a 5 star experience during your visit. As an employee owned company your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you again soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 05, 2018

Painless! All we needed was an alignment, and the car was washed and vacuumed too. The service was performed in exactly the time we were told it would take. More

by cobalt1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Gillespie
Jun 05, 2018 -

Honda North responded

Dear cobalt1981, Thank you for sharing this great review with us! As an employee owned company, customer satisfaction is our number one focus and we are happy that Vic provided you with a great experience. If there is an area that we can improve on, please let us know. Thank you for your business and we look forward to seeing you again soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 05, 2018

Annual Inspection..Quick and easy For inspections they send you right in...then you meet with a rep who goes over what you need and answers any questions you might have. He gave me an More

by Gamlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name
Jun 05, 2018 -

Honda North responded

Dear Gamlady, Thank you for the kind comments! We truly appreciate it. I am happy to see that you received a 5 star experience during your visit. As an employee owned company your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you again soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 04, 2018

Easy and efficient Easy. Convenient. Friendly staff. Vic was very helpful. I was given a rental which Made life easy. There was no charge for the rental which was ve More

by Chappy5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic
Jun 05, 2018 -

Honda North responded

Dear Chappy5, Thank you for sharing your 5 star review with us! As an Employee Owned Company, your satisfaction is always our number one priority and we happy to hear you had a good experience. Thank you for your business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 04, 2018

It was great. All I needed at that time was and oil change. I was told it would take no more than a half hour and I was all done including a car wash and vacuum wi More

by Happy3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky Chann
Jun 05, 2018 -

Honda North responded

Dear Happy3, Thank you for your review, we are happy to see that you received a 5 star experience during your visit. As an employee owned company your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you again soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 02, 2018

Quick and Efficient I was greeted quickly by the service attendant and he pulled my car in for an oil change. Twenty minutes later , he reviewed the services they did. More

by lin67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know his name
Jun 05, 2018 -

Honda North responded

Dear lin67, Thank you for your review, we are happy to see that you received a 5 star experience during your visit. As an employee owned company your satisfaction is our number one priority. Thank you for your business and we look forward to seeing you again soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

May 02, 2018

Everything went like,clockwork. I called to set for an oil change and a recalled for the third seat.The date and time was perfect. The rental car waiting just as she said it would.Jo More

by Skippy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karina she set the date and time,Joe Giacometti Advisor
Jun 05, 2018 -

Honda North responded

Dear Skippy, Thank you for your review, we are happy to see that you received a 5 star experience during your visit. As an employee owned company your satisfaction is our number one priority and we are happy to hear that Karina and Joe exceeded your expectations. Thank you for your business and we look forward to seeing you again soon! Sincerely, Honda North Danvers, MA www.HondaNorth.com

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