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Honda North - Service Center

Danvers, MA

4.7
864 Reviews

864 Reviews of Honda North - Service Center

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April 08, 2018

Tire Monitor Light Issue I brought to Express Service my Honda Fit 2016 which I'm leasing from Honda North, to have a Tech look at the Tire Monitor Malfunction Light that had More

by Susan R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : "Lucky"
Apr 16, 2018 -

Honda North responded

Susan R, Thank you for taking the time to share your recent experience with us. I am happy to hear that Sean and Lucky worked together in providing you with as excellent experience. Thank you for your business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 07, 2018

Professional and Helpful It is so nice to be greeted with a smile and to experience the employees working as a Team. Everyone was very professional and helpful in explaining More

by Very Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Petrulo - truly an asset to your service department. Thank you
Apr 16, 2018 -

Honda North responded

Very Satisfied Customer, Thank you for sharing this 5 star review with us! I am happy to hear that you find our staff to be friendly and professional. At Honda North, customer satisfaction is always our number one priority. Thank you for your business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 07, 2018

Car repair Joe Giacometti provided excellent, prompt, and detailed service and should be commended. Waived my rental and gave me a discount on brakes. It was muc More

by JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Giacometti
Apr 16, 2018 -

Honda North responded

JM, Thank you for taking the time to share your recent experience with us. I am happy to hear that Joe provided you with excellent service during your visit. He is a great asset to our team. Thank you for your business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 06, 2018

Very efficient!! Went at 650p for oil change and tire rotation was on the road by 710p!!! Very efficient!! Would definitely recommend!!!!! Got a free drink as well More

by Penny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Geyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2018 -

Honda North responded

Penny, Thank you for sharing your experience with us. At Honda North, customer satisfaction is always our number one priority. We understand that your time is valuable and we strive to provide efficient service. Thank you for your continued business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 06, 2018

Maintenance and repairs My experience with Honda North was excellent from receptionist to leaving the lot in my repaired and serviced car. I will continue to refer people to More

by Elie vyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Quinn
Apr 16, 2018 -

Honda North responded

Elie vyn, Thank you for taking the time to share your recent experience with us. I am happy to hear that you received excellent service during your visit. As an employee owned company, customer satisfaction is very important to us. Thank you for your business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 06, 2018

Always a pleasure It is always a pleasure to do business with Honda North. The staff is friendly, knowledgeable, and professional. The facility is clean and comfortab More

by Soarabove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Quinn
Apr 16, 2018 -

Honda North responded

Soarabove, Thank you for sharing this 5 star review with us! I am happy to hear that you find our staff to be friendly and professional. At Honda North, customer satisfaction is always our number one priority. Thank you for your business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 05, 2018

Passenger Airbag recall I came to Honda North due to a recall on the passenger air bag on my 2009' Honda Accord. They kept me informed when it went a little past the expecte More

by Mary D
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember his name??
Apr 16, 2018 -

Honda North responded

Mary D, Thank you for taking the time to share your recent experience with us. I am happy to hear that you received excellent service during your visit. As an employee owned company, customer satisfaction is very important to us. Thank you for your business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 05, 2018

Chris Petro was knowledgeable, thorough, courteous Chris Petro was knowledgeable, efficient, courteous and intuitive. His thoroughness was intuitive. My initial contact with Tim was also very helpful. More

by Spring27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Petro and Tim
Apr 16, 2018 -

Honda North responded

Thank you for taking the time to share your recent experience with us. I am happy to hear that Chris provided you with excellent service during your visit. He is a great asset to our team. Thank you for your business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 05, 2018

Terrific service: professional, efficient, prompt and accura Customer service was excellent! My service advisor, Chris Petro, not only informed me that I was due for an oil change, he managed to have it taken ca More

by Hondabob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Petro
Apr 16, 2018 -

Honda North responded

hondabob, Thank you for taking the time to share your recent experience with us. I am happy to hear that Chris provided you with excellent service during your visit. He is a great asset to our team. Thank you for your business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

April 05, 2018

Great service Always an excellent experience, the service team works very hard but takes the time to identify all my service needs. I would recommend this dealersh More

by Pilot owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucky Chan
Apr 16, 2018 -

Honda North responded

Pilot owner, Thank you for taking the time to share your recent experience with us. I am happy to hear that you received excellent service during your visit. As an employee owned company, customer satisfaction is very important to us. Thank you for your business and we look forward to seeing you again soon. Sincerely, Honda North Danvers, MA www.HondaNorth.com

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