Honda North - Service Center

Overall the experience went as planned /expected. My service manager “Tim” made the necessary service recommendations (in this case brake fluid change and alignment), kept me up to date on the progress service manager “Tim” made the necessary service recommendations (in this case brake fluid change and alignment), kept me up to date on the progress of my vehicle, and provided me with a final overview when I picked up the vehicle. Tim was spot on. However, when I went to pay for my vehicle, the cashier was less than impressive. When I showed up to the counter she was slow to acknowledge my presence. Not that I expect some grand gesture, but a simple acknowledgement is customary. Instead she seemed perfectly content to continue chatting it up with the sales representative that where there. Then the cashier asked me to confirm the price of the service (before charging my credit card). I acknowledged the amount and then she gave me a flip response to the effect of “that I would hope so or we would have a problem”. For that experience, I lowered my overall experience rating. More

This was my first visit to the service center (purchased car new in June). The service rep met me at the door. He explained what service was due (5000 mile) and I asked him if I could get the door locking car new in June). The service rep met me at the door. He explained what service was due (5000 mile) and I asked him if I could get the door locking sequence changed. He immediately took care of this himself. He told me the service would be approx. 30 - 45 minures. I went and had a cup of coffee and the car was done before I could finish the coffee (20 minutes) Another surprise.,.....there was no charge for the first service. The car was delivered back to me at the door, interior cleaned and outside washed. More

Normally, Vic Gillespie has done an excellent job taking care of my service needs (1 Accord and 2 Civics); however, she was on vacation this week so Megan _________ took my call and set up my Tuesday appoin care of my service needs (1 Accord and 2 Civics); however, she was on vacation this week so Megan _________ took my call and set up my Tuesday appointment (good job!). When I arrived at Honda North, Dennis Torres did an excellent job in making sure that the 10,000 mile service was completed in a manner consistent with my previous visits. I especially appreciated that he took time to go over with me what had been done and where future service needs might arise' All I can say is: Thanks, and keep up the good work at Honda North. More

I experienced prompt, supportive, professional, informative, service. I felt safe and cared for as a loyal Honda customer. I have been coming to Honda North for over 17 years now and have never bee informative, service. I felt safe and cared for as a loyal Honda customer. I have been coming to Honda North for over 17 years now and have never been diappointed, overwhelmed by the 'news' or illtreated. Thank you Vic! More

Exceptional service, value and very quick Denis was very Exceptional service, value and very quick Denis was very nice, got me in and out quickly Applied an e coupon I had post service Great experience B Exceptional service, value and very quick Denis was very nice, got me in and out quickly Applied an e coupon I had post service Great experience Best on the north shore More

You need to rethink your prices for service. They are now too high. $51.39 is outrageous for an oil change. $466.00 for a C service. Toyota gives free service and oil change for the first 2 years afte now too high. $51.39 is outrageous for an oil change. $466.00 for a C service. Toyota gives free service and oil change for the first 2 years after purchase. You are going to price yourself out of market. Rick McDonnell More

Everytime I come in for service, the entire staff is friendly and helpful. Service is quick and the complimentary refreshments and lounge are grrat. I will always use Honda North for my car services. friendly and helpful. Service is quick and the complimentary refreshments and lounge are grrat. I will always use Honda North for my car services. More

I have given all 5's because Honda North deserves them every, single time! From the moment I drove onto the lot, there was a person wanting to assist me. I brought my new CR-V in to have its first, c them every, single time! From the moment I drove onto the lot, there was a person wanting to assist me. I brought my new CR-V in to have its first, complementary oil change. And not only did they change the oil but they washed and vacuumed the car......and the price was "0' dollars. Wonderful service, am so happy I purchased my car from them, and I am delighted with their service. More

They were able to estimate the length of time it would take right on the nose. They also took advantage of others leaving before they had their inspection sticker and moved my car right in--the mechanic take right on the nose. They also took advantage of others leaving before they had their inspection sticker and moved my car right in--the mechanic worked into lunch to get me on my way sooner. Great service. More

Honda north service department communicated in a very professional manner and answered all questions patiently . . They called promptly when the car was ready and did a great job professional manner and answered all questions patiently . . They called promptly when the car was ready and did a great job More