Honda Of Bay County
Springfield, FL
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Outstanding experience from start to finish. The service advisor explained everything clearly and didn’t try to upsell unnecessary work. The waiting area was clean and comfortable, and my vehicl The service advisor explained everything clearly and didn’t try to upsell unnecessary work. The waiting area was clean and comfortable, and my vehicle was serviced quickly. I’ll definitely be back! More
Had problem with windshield washer fluid not working. They repaired but weeks later the fluid reservoir wouldn’t hold fluid. They found that the connection had came loose from previous repairs. They coul They repaired but weeks later the fluid reservoir wouldn’t hold fluid. They found that the connection had came loose from previous repairs. They could’ve came up with several excuses on what happened but they took full fault on what happened and there was no charge for the repair. I appreciate the honesty and trust their service department. More
Got my car serviced here. The maintenance is timely and done well. However, the customer service representative Michelle was amazing to work with. She provided regular updates The maintenance is timely and done well. However, the customer service representative Michelle was amazing to work with. She provided regular updates, answered calls and called back in a timely manner. She was a superstar and the reason I will come back. More
I had an appointment for an oil change. The representative greeted me promptly and showed me the way to the waiting area. Not long afterward, the representative announced that my car was re The representative greeted me promptly and showed me the way to the waiting area. Not long afterward, the representative announced that my car was ready and that it had been inspected with no problems found. Oil changed, tires rotated and car inspected - all in 30 minutes and I was on my way. If I wasn't retired, I could have been at work on time as well! More
The service department was awesome took care of my wife car fast I am grateful working out of town and not being able to take care of her car for her car fast I am grateful working out of town and not being able to take care of her car for her More

