Honda Of Bay County

Excellent customer service. Prompt and professional greeting, work assessment, and follow through. Never disappointed in the service department. Prompt and professional greeting, work assessment, and follow through. Never disappointed in the service department. More

my service advisor was courteous and friendly throughout the service initiation and end of visit. he was very thorough in his explanation of what further services were recommended and prioritized them acco the service initiation and end of visit. he was very thorough in his explanation of what further services were recommended and prioritized them according to seriousness and timely completion. I would highly recommend anyone request dennis quick personally More

The dealership was very helpful with checking my car in and getting my maintenance service request completed effectively and efficiently. and getting my maintenance service request completed effectively and efficiently. More

This is my 3rd car that I have purchased from Honda. Matthew has sold me all 3 Hondas and he is amazing! Makes you feel wanted, very caring and is just all around a great friend! Matthew has sold me all 3 Hondas and he is amazing! Makes you feel wanted, very caring and is just all around a great friend! More

Very nice updates. Good service quick petty hyggg hub dough hurt hyyhhh reserve frets gygg Good service quick petty hyggg hub dough hurt hyyhhh reserve frets gygg More

I received a recall notice from Honda for the fuel pump on my vehicle. I called the dealership multiple times to try and schedule an appointment to have it replaced. The receptionist said that I would have on my vehicle. I called the dealership multiple times to try and schedule an appointment to have it replaced. The receptionist said that I would have to speak to a service rep in order to make that appointment. She would have someone call me. No one ever returned my phone call, several months later. I received an email from the dealership telling me to schedule an appointment to have my fuel pump replaced. I called to set up an appointment because the online option is not available. A woman did call me back to schedule the appointment. She told me to plan on leaving my car for 4 to 5 hours, they do not provide transportation to anyone who lives in my area so I need to plan on having somebody drop me off and pick me up. When I arrive the morning of my appointment, the guy I talked to of course, tried to sell me on other services, which is never a fun experience. He then also told me to plan on my car being there for 4 to 5 hours and did I have someone to pick me up? 45 minutes later, he calls to tell me that my car is ready. I had barely made it back to my house. I would think the service department at that dealership would’ve realized they had very few cars to work on that day and would’ve let me know that it wasn’t gonna take four or five hours and I could’ve waited on my car instead of inconveniencing other people to take me there and pick me up. Of course, when he called me to tell me my car is ready. He also tried to sell me something else. Hopefully there will be no more recalls for my vehicle and I will never have to go back to that dealership again. More

These are Great People…With Fast Service…and They are Transparent on Price. AND They even Discounted after quote. 😄 Transparent on Price. AND They even Discounted after quote. 😄 More

The list of repair i was given was incorrect a lot on it had already been done makes it seam like they are just trying to take us older people for all they can had already been done makes it seam like they are just trying to take us older people for all they can More