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Honda Of Bay County

Springfield, FL

4.8
1,028 Reviews

3601 E 15th St

Springfield, FL

32404

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Showing 1,029 reviews

October 03, 2026

Great service every time I go get service done, ask for Dennis he’s the best service advisor! More

by Scrilah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Quick
October 01, 2026

Fast and friendly service! Michelle was very professional and explained everything quite nicely. I recommend Honda One for services More

by Harmote1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
September 28, 2026

Excellent service. Service was performed in a reasonable amount of time. Will recommend to other others. More

by danamcgwn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent customer service
Sep 29, 2026 -

Honda Of Bay County responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 27, 2026

James Parr, one of salesmen here, was so determined to make certain that I was beyond satisfied with my new truck before leaving the dealership; all of my concerns were met with obvious care and swiftly r More

by lenambles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Parr
Sep 28, 2026 -

Honda Of Bay County responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

September 26, 2026

Dennis Quick in the service department was phenomenal, very knowledgeable, informative and on point with my time constraints. Definitely a recommended. Thank you Dennis for great service! More

by rhondacruz65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Quick
Sep 28, 2026 -

Honda Of Bay County responded

We're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 25, 2026

Jean and her service department were absolutely amazing. Down on vacation, she made our repair seamless. Said y'all go to the beach I got you. Did the repair and delivered the car the next day. Absolute More

by jay_fuller63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean and Dennis from Service.
Sep 27, 2026 -

Honda Of Bay County responded

Hi, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Group 1 Honda Panama City

September 22, 2026

My service contact Andrew was excellent along with the service manager. This is an excellent dealer with excellent service. More

by Kdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 24, 2026 -

Honda Of Bay County responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 19, 2026

The service staff is very polite. He keeps me informed while the vehicle was being worked on. The staff is very efficient. More

by Nora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Sep 23, 2026 -

Honda Of Bay County responded

Nora, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2026

In for maintenance service. I received a text stating they found a rats nest by /in the cabin filter and recommended cleaning and blowing out the motor. I said okay. I bought th More

by leavens
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Rodriguez-service advisor , James Moore- technician
Sep 23, 2026 -

Honda Of Bay County responded

Thank you for your feedback. We’re sorry for the concerns regarding the additional service and associated charges.   We have left you a voicemail and would appreciate the opportunity to discuss your visit, review the charges with you, and address your concerns directly. Please return our call at your convenience. Jeanine Maurer Service Manager - Group 1 Honda Panama City jmaurer@Group1Auto.com

September 16, 2026

They have been great with each enter action that I’ve encountered that I’ve had. More

by murzynd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 18, 2026 -

Honda Of Bay County responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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