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Honda Of Bay County

Springfield, FL

4.8
758 Reviews

3601 E 15th St

Springfield, FL

32404

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Showing 758 reviews

February 24, 2025

Easy to make an appointment and prompt service provided at Honda of Bay County (FL). Allen Vinson, service advisor, was professional, efficient, and friendly. I’m pleased with the service provided. More

by Michael F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Vinson
Feb 28, 2025 -

Honda Of Bay County responded

Hi Michael, we're happy you found Allen to be so supportive during your experience here at Honda of Bay County. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 24, 2025

Took my vehicle in for a recall and service provider did an excellent job, explained what they were doing and kept me informed about vehicle status by texting More

by Davidashley
Recommend Dealer
Yes
Employees Worked With
David Martin
Feb 28, 2025 -

Honda Of Bay County responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 22, 2025

I only service my car and from what I have done so far , it is just ok, the Labour cost more that the actual part for the job, and each job comes with a different Labour cost, so it’s not a set Labour cost More

by duncankadine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew tooth
Feb 28, 2025 -

Honda Of Bay County responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to your recent visit in our Service Department. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Jeanine Maurer Service Director Honda of Bay County (850) 257-2807 jmaurer@hondaofbaycounty.com

February 22, 2025

Friiendly service people. On time Nice waiting area. Good coffee. Great service department. Explained what needed to be done. More

by Kanelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
Feb 24, 2025 -

Honda Of Bay County responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2025

Great service with Jeanine and Will. Awesome job as always.😁 Love the new video review that was sent to me during my 90 day inspection on my 2025 civic. As always great service and Jean More

by dyergey48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will, Jeanine
Feb 24, 2025 -

Honda Of Bay County responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 20, 2025

Nice folks and good service Nice folks and good service Nice folks and good service More

by pshillenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Toth
Feb 21, 2025 -

Honda Of Bay County responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 19, 2025

Excellent service, was told up front what to expect done and what cost would be More

by kcardinal2318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Rodriguez
Feb 21, 2025 -

Honda Of Bay County responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 18, 2025

Prompt service, kind servicemen. The dealership is clean . They have a pleasant atmosphere with music a TV to watch and water,Coffee and snack that you can purchase. More

by sharonw60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Toth
Feb 18, 2025 -

sharonw60 responded

Survey completed

February 17, 2025

Clean, respectful, friendly and professional. They heard what I needed and wanted out of my experience ,and it was met with all the information I requested and I was not pushed into anything I di More

by Melissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew T.
Feb 20, 2025 -

Honda Of Bay County responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 15, 2025

Tara my salesperson was very nice and informative. She knew a lot about the car she was selling. Very good experience. More

by Jaywendy15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tara
Feb 18, 2025 -

Honda Of Bay County responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tara here at Honda of Bay County! We are always more than happy to assist you if anything else comes up. Take care!

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