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Honda Of Bay County

Springfield, FL

4.8
795 Reviews

3601 E 15th St

Springfield, FL

32404

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Showing 795 reviews

July 16, 2025

It was very easy to get an appointment. The waiting space was comfortable. They had me in and out in no time More

by Ashlynstanford9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Vinson
July 15, 2025

David took care of my car and I felt good that I wasn't getting tricked into extra services that weren't necessary More

by Cp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jul 17, 2025 -

Honda Of Bay County responded

Hello, we're happy you found our staff to be so supportive during your experience here at Honda of Bay County. If you have any further questions, please give us a call. We're always happy to help!

July 14, 2025

Very clean and everyone was very friendly. Would highly recommend this dealership to all family and friends. More

by Jsmcsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod Hunt
Jul 16, 2025 -

Honda Of Bay County responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 12, 2025

Matt and Dennis were very helpful and a pleasure to work with. It's was also nice meeting Mr. Maverick. You need more outlets so customers can charge their phones while waiting. More

by cmiinsur
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt and Dennis
Jul 15, 2025 -

Honda Of Bay County responded

Hello, we're happy you found our staff Matt and Dennis to be so supportive during your experience here at Honda of Bay County. Feel free to reach out to us if you need anything. Have a wonderful day.

July 11, 2025

Excellent customer service. Prompt and professional greeting, work assessment, and follow through. Never disappointed in the service department. More

by 1hurleyja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Martin
Jul 14, 2025 -

Honda Of Bay County responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 09, 2025

my service advisor was courteous and friendly throughout the service initiation and end of visit. he was very thorough in his explanation of what further services were recommended and prioritized them acco More

by pcbdeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Quick
Jul 11, 2025 -

Honda Of Bay County responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda of Bay County. If you have any further questions, please don't hesitate to reach out!

July 03, 2025

The dealership was very helpful with checking my car in and getting my maintenance service request completed effectively and efficiently. More

by djoseph7997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Toth
Jul 04, 2025 -

Honda Of Bay County responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

July 03, 2025

This is my 3rd car that I have purchased from Honda. Matthew has sold me all 3 Hondas and he is amazing! Makes you feel wanted, very caring and is just all around a great friend! More

by kellygurl1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew
Jul 04, 2025 -

Honda Of Bay County responded

Hi, we're happy you found our staff to be so supportive during your experience here at Honda of Bay County. Thank you, and have a fantastic day!

July 03, 2025

Very nice updates. Good service quick petty hyggg hub dough hurt hyyhhh reserve frets gygg More

by Dmclanebiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam or Allen
Jul 06, 2025 -

Honda Of Bay County responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 02, 2025

I received a recall notice from Honda for the fuel pump on my vehicle. I called the dealership multiple times to try and schedule an appointment to have it replaced. The receptionist said that I would have More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen
Jul 03, 2025 -

Honda Of Bay County responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation.  Jeanine Maurer, Service Manager Honda of Bay County | jmaurer@Group1Auto.com

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