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Honda Of Bay County

Springfield, FL

Overview
Reviews
4.8
747 Reviews
Call Dealership (850) 769-9633
View Awards

3601 E 15th St

Springfield, FL

32404

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Showing 747 reviews

August 06, 2024

Great service friendly and fast service sale department Great too answer all my questions too . Thanks guys More

by Mike S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 09, 2024 -

Honda Of Bay County responded

Hello Mike, we're happy you found our staff to be so supportive during your experience here at Honda of Bay County. We are always more than happy to assist you if anything else comes up. Take care!

August 02, 2024

Mathew T. Is the BEST !!! Patience of a sainte,looks at every avenue to help. More

by Peli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew T., Sam
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Aug 04, 2024 -

Honda Of Bay County responded

Hi Peli, we are glad Mathew could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2024

Honda of Bay County has been so great to work with on my service needs. All of the service dept employees were eager to assist and had great communication throughout my appointment. More

by oldschool442000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Van like mini van
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Aug 02, 2024 -

Honda Of Bay County responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Honda of Bay County! If you have any further questions, please give us a call. We're always happy to help!

July 31, 2024

Great prompt service! The technician diagnosed the issue with a quick ride in my car and I was out of there within a half hour. More

by Js.pbd0506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Martin
Report | Print
Jul 31, 2024 -

Honda Of Bay County responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 27, 2024

Fast, quick and easy service and a fair price on what I needed for my car More

by chelseamattingly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Jul 28, 2024 -

Honda Of Bay County responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 26, 2024

Friendly staff and they made everything easy to understand and the process was smooth and simple. They went above and beyond for us! We will definitely go back again next time and we highly recomme More

by tbsamples
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas Palumbo, Jack Caldwell
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Jul 27, 2024 -

Honda Of Bay County responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 25, 2024

Efficient, polite, thorough, timely, and trustworthy! Explained what was done and what to look forward to within the next year. More

by Ktatem5493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Martin
Report | Print
Jul 26, 2024 -

Honda Of Bay County responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 25, 2024

I enjoy the way they treated me. They had the vehicle I needed at the price I wanted. My salesperson James Parr was excellent on all counts More

by boatpcb1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Jack and steve
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Jul 27, 2024 -

Honda Of Bay County responded

Hi, thanks for your praise and kind comments about James. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 25, 2024

Lounge furniture and seats are old and in very poor condition. There should be more than 1 TV , and a much larger tv. You can purchase a 65 inch TV for under $700.00. Your lounge needs a major upgrade More

by partee4745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Aug 13, 2024 -

Honda Of Bay County responded

Thank you for your feedback regarding the lounge furniture and amenities. I apologize for the condition of the seating and the limited TV options. Your suggestions for improvement are valuable, and I would appreciate the opportunity to discuss your concerns further. Please feel free to reach out to me directly. I look forward to hearing from you. Jeanine Maurer Service Manager jmaurer@hondaofbaycounty.com

July 24, 2024

Andrew in service was sarcastic and rude. We had several questions about the service being done in our car and every answer he gave us came with more and more attention. More

by happigoof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
Report | Print
Jul 26, 2024 -

Honda Of Bay County responded

happigoof, Thank you for informing me about your experience with service. Please know that we are looking into your concerns, Jeanine Maurer, the Service Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime, please feel free to contact me. Scott Struebing General Manager sstruebing@hondaofbaycounty.com

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