Honda Of Bay County

Dennis Quick is my go to mechanic and did a great job! !! The dealer is very friendly and the work was done in very reasonable time frame. !! The dealer is very friendly and the work was done in very reasonable time frame. More

Learning to Trust: Due to the questionable service at another dealer; decided to call Honda of Bay County (HoBC), spoke to Matthew whom wisely engaged his relatability with me, as he noted that we were b another dealer; decided to call Honda of Bay County (HoBC), spoke to Matthew whom wisely engaged his relatability with me, as he noted that we were both from San Diego. He then spoke highly of their service department and what I would need do to make an appointment. Upon arriving two days later, I was greeted by not only the Service Mgr. Ms. Janine but also the advisor, Mr. Allen Vinson armed with his tablet. They were both very helpful. I waited only three minutes at the most in which they did acknowledge initially, that I was in their service area. They both listened to my car and service issues in coming to HoBC as I've had an unfavorable relationship and questionable service with another dealer. Their intake at the service department seem very well organized. In fact, the service manager Janine was able to pull the Carfax service entry report from the previous dealer's service department and was able to tell me what they entered as to what work was already done. Amazing. I was certainly surprised by their multipoint inspection of my car, presenting photos and explanations via a text and website link of what they had found, that would require immediate servicing/repair. This I found was very unlike any service department I've had before, servicing my 2010 Honda CR-V with nearly 300K miles. Despite that the service department is well over an hour away from my residence, the car was only kept for less than 24 hours and was promptly notified by Mr. Allen that my car was completed with the authorized work and was ready for pick up. So far, so good. I will follow up with another review in a month or so. To ensure what was previously leaking oil, that it remains in the engine and not on my driveway. Thank you HoBC! More

They were very professional. I was late by 30 minutes, due to putting the wrong address in my GPS. They were still able to accommodate me and get my service done for me. Thank I was late by 30 minutes, due to putting the wrong address in my GPS. They were still able to accommodate me and get my service done for me. Thank you! More

Our 2018 HONDA CR-V is serviced on a regular basis at Honda of Bay County. The staff at this center is consistently courteous and professional. The service is exceptional. If additional repair rec Honda of Bay County. The staff at this center is consistently courteous and professional. The service is exceptional. If additional repair recommendations are made during a maintenance inspection the Service Advisor communicates this information and waits for approval before proceeding with the suggested service. If waiting for service to be completed on our vehicle, in the waiting area, the Service Advisor will update me as to the approximate completion time. I appreciate the Automobile Status Report that is attached to the invoice. It explains why the additional service recommendations were made. Thank you! More

The 2025 in stock looked fantastic in Dark Grey. CRV Sport Touring Hybrid was exactly what i was looking for. My salesman Nic was. great at getting me to the right price. The service lady Michelle CRV Sport Touring Hybrid was exactly what i was looking for. My salesman Nic was. great at getting me to the right price. The service lady Michelle was extremely friendly. The manager Scott was also very helpful with my decision. This combination of people were a tremendous influence on my decision. More

The Panama City Honda dealer has always been professional, friendly and efficient. I have done business with them for 20 years. professional, friendly and efficient. I have done business with them for 20 years. More

The salesman, Mark Mortimer, and finance manager, Sam Jones, were polite, non-pressuring, respectful, and skillful in their positions Please note: I did not trade in a vehicle or have my new one deliv Jones, were polite, non-pressuring, respectful, and skillful in their positions Please note: I did not trade in a vehicle or have my new one delivered to my home, if I had, I have no doubt these transactions would have been very satisfactory More

Great service assuring me about the worthiness of my car. Pleasant professional people that is a pleasure working with. My service contact was Andrew Toth, a courteous service agent that was very helpful and Pleasant professional people that is a pleasure working with. My service contact was Andrew Toth, a courteous service agent that was very helpful and answered all my questions! More

Had an early appointment time but they still got me in and out within 45 minutes or less. and out within 45 minutes or less. More

It was easy to make an appointment and get the services we needed. Our service advisor Andrew Toth is and always very courteous and helpful. we needed. Our service advisor Andrew Toth is and always very courteous and helpful. More