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Honda Of Bay County

Springfield, FL

4.8
774 Reviews

3601 E 15th St

Springfield, FL

32404

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Showing 774 reviews

March 13, 2024

This is my third car from this dealership and Matthew is the best. Going through the car buying process is a breeze with him! Go see Matthew!!! More

by Ms. MiMi719
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Tomasello
Mar 16, 2024 -

Honda Of Bay County responded

We're thrilled to hear that you've had such a positive experience with Matthew and that he's made the car-buying process a breeze for you! Providing excellent service and making the car buying experience easy and enjoyable are top priorities for us. Thank you for your loyalty and for choosing our dealership for your third car purchase. We truly appreciate your feedback and your recommendation to see Matthew. We look forward to serving you again in the future!

March 09, 2024

Great service and the staff are wonderful. I hadxan appointment and they started within 5 minutes. More

by raptor244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Toth
Mar 13, 2024 -

Honda Of Bay County responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 08, 2024

Excellent service today. Very prompt and explained everything. They got all the work done on time. More

by scottthardin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam and others
Mar 11, 2024 -

Honda Of Bay County responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 07, 2024

The young man was very professional diligent and friendly. I know how hard it is to get good employees these days. The visit was pleasant and relaxing. More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Mar 10, 2024 -

Honda Of Bay County responded

We appreciate your kind words! It's fantastic to hear that the young man assisting you was professional, diligent, and friendly. We strive to provide excellent service, and your positive feedback is truly rewarding. Thank you for choosing us, and we look forward to serving you again in the future!

March 07, 2024

Honda Bay County is a dealership I count on servicing my car annually while living at Panama City Beach as a Canadian snowbird. Staff in Service center are hardworking employees there to meet our needs for More

by Morgan
Recommend Dealer
Yes
Employees Worked With
Unsure of him name but 1st station inside service area
Mar 10, 2024 -

Honda Of Bay County responded

Thank you for choosing Honda Bay County for your car servicing needs. It's great to hear that you count on our dealership, especially as a Canadian snowbird. We appreciate your kind words about the hardworking staff in the Service Center, and we're dedicated to providing dependable care for your car. Safe travels, and we look forward to serving you again in the future!

Mar 10, 2024 -

Morgan responded

Not heading back to Ontario until first week of May but terrible rainy day thought take car to Bay Honda! Thanks again to everyone🌞Morgan

March 07, 2024

Van was very professional and friendly. Kept me informed and answered all questions. Service was accomplished in more than a timely manner. A+++! More

by markmcc57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Van
Mar 10, 2024 -

Honda Of Bay County responded

Thank you for taking the time to share your positive feedback! We're thrilled to hear that Van provided you with professional and friendly service, kept you informed, and addressed all your questions. It's great to know that the service was completed in a timely manner. We appreciate your A+++ rating, and we look forward to serving you again!

March 07, 2024

Was very timely, everyone was very nice and knowledgable about their duties. After inspecting my car they changed filters that I didn’t realize needed changing More

by charles.wilson0361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Toth
Mar 10, 2024 -

Honda Of Bay County responded

We're pleased to hear that your experience was timely and that everyone was nice and knowledgeable about their duties. It's great that they went above and beyond by inspecting your car and changing filters that needed attention. We appreciate your positive comments and look forward to serving you again in the future!

March 04, 2024

Good customer service and friendly people in the service department. I recommend Bay Honda to anyone. More

by missymusgrove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 13, 2024 -

Honda Of Bay County responded

We're delighted to hear that you received good customer service and encountered friendly people in the service department at Honda of Bay County. Your recommendation is much appreciated, and we're grateful for your positive feedback. Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future. Safe and happy driving!

March 04, 2024

Service writer was extremely friendly and all work was done to my complete satisfaction. Was kept abreast of ongoing work and vehicle was delivered as promised. More

by WDFJr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Mar 08, 2024 -

Honda Of Bay County responded

We're thrilled to hear that your service experience was extremely positive and that the service writer was friendly and kept you informed throughout the process. It's great to know that all the work was done to your complete satisfaction and that your vehicle was delivered as promised. Thank you for choosing us, and we look forward to providing excellent service for your vehicle in the future!

March 01, 2024

Met our needs without pressuring us as a lot of dealers do, and we told them what we wanted and they replied. More

by Nanleigh25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 03, 2024 -

Honda Of Bay County responded

We're pleased to hear that your needs were met without feeling pressured and that our dealership listened to your preferences. We appreciate your business and look forward to serving you again in the future!

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