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Honda Of Bay County

Springfield, FL

Overview
Reviews
4.8
756 Reviews
Call Dealership (850) 769-9633
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3601 E 15th St

Springfield, FL

32404

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Showing 756 reviews

January 18, 2024

Excellent courteous service and response; I will be. Ack in the future at Bay Ciunty Honds More

by acesummey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jan 23, 2024 -

Honda Of Bay County responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 18, 2024

Clean & friendly dealership. ..I would highly recommend to my friends & family. Great service department! Thanks Honda! More

by Scotty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Roe
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Jan 23, 2024 -

Honda Of Bay County responded

Thank you for the kind words Scotty! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 17, 2024

The service went quickly and met all of my expectations. All were courteous and friendly. More

by rhanselka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy and aNick
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Jan 19, 2024 -

Honda Of Bay County responded

We are thrilled to hear that we met your expectations! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 16, 2024

Service Rep was courteous and knowledgeable. Checking in and out was quick and efficient. Exactly what I expect. More

by wavehobbit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Toth
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Jan 18, 2024 -

Honda Of Bay County responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 16, 2024

Book the job online and receive the service the same day in a timely fashion, friendly staff. More

by Jacks5201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Toth
Report | Print
Jan 18, 2024 -

Honda Of Bay County responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 12, 2024

Great service dept, from the manager to the techs, These people know their Hondas. Highly recommend this service dept. More

by snafustu.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon, Jeanine
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Jan 16, 2024 -

Honda Of Bay County responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 12, 2024

Very professional. Extremely helpful and friendly. My last 3 vehicles were all purchased there. Definitely recommend and will deal with again. More

by M_sechrist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron
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Jan 16, 2024 -

Honda Of Bay County responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 12, 2024

They were easy to schedule an appointment with and very thorough on their evaluation of my odyssey. I appreciate their courtesy and would go back there when in this area. More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vann Salter
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Jan 17, 2024 -

Honda Of Bay County responded

It's wonderful to hear that you found it easy to schedule an appointment and that the evaluation of your Odyssey was thorough. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 11, 2024

They worked and diagnosed my wheel problem that no one else could figure out. Always kept me informed all the way till it was done. Very professional and courteous at the same time. Great service. More

by claxbo40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, and the service manager
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Jan 12, 2024 -

Honda Of Bay County responded

We are glad to hear that our team was able to work on and diagnose the wheel problem that others couldn't figure out. Keeping customers informed throughout the process is a key aspect of providing excellent service, and it's great to know that the experience was both professional and courteous. Your positive feedback is appreciated.

January 10, 2024

I had an issue with my vehicle that the service department was able to check out. Shannon was very helpful and kept me updated on the situation. Shannon throughly explained everything the was don More

by mcdeps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Jan 12, 2024 -

Honda Of Bay County responded

It's wonderful to hear about your positive service experience with Shannon. Effective communication, thorough explanations, and keeping customers updated are crucial elements in providing excellent service, and it sounds like Shannon excelled in these aspects. We are glad your issue was addressed, and you found it to be the best service experience you've ever had. We appreciate your business. We are excited to help you in the future.

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