Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Honda Of Bay County

Springfield, FL

Overview
Reviews
4.8
731 Reviews
Call Dealership (850) 769-9633
View Awards

3601 E 15th St

Springfield, FL

32404

Directions

By Type

Showing 731 reviews

December 13, 2023

I love this dealership. They communicate with you about every single thing they're doing and I appreciate that. I've dealt in the past with service departments that don't More

by Derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Report | Print
Dec 15, 2023 -

Honda Of Bay County responded

That sounds like a refreshing experience! Effective communication from a dealership's service department can make a significant difference. It's great to hear that Honda of Bay County kept you informed every step of the way. Good communication helps build trust and ensures you're always in the loop about your vehicle's service.

December 12, 2023

Great service, prompt, friendly and professional. Will go back! Highly recommend. Thank you for the courtesy ride! More

by Rtelder423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
Report | Print
Dec 14, 2023 -

Honda Of Bay County responded

We are thrilled to have provided a top-notch experience! Prompt, friendly, and professional service, along with the courtesy ride, can make a visit to a service center much more convenient. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 12, 2023

My battery went dead. They replaced it with new one fairly quickly. Polite and sympathetic staff. More

by Sarahdan1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Dec 14, 2023 -

Honda Of Bay County responded

It's great to hear that Honda of Bay County swiftly replaced your dead battery with a new one! Having a polite and sympathetic staff can make dealing with car troubles a bit easier. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

Very courteous service advisor. He kept me informed of all the various stages of my service. More

by kingjoe0703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam, Vann
Report | Print
Dec 12, 2023 -

Honda Of Bay County responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

They fixed the problem and created a new one: my XM radio no longer works. More

by Rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
Report | Print
Dec 08, 2023 -

Honda Of Bay County responded

Thank you for your feedback about your radio no longer working because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Jeanine Maurer, Service Manager jmaurer@hondaofbaycounty.com

Dec 09, 2023 -

Honda Of Bay County responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

December 07, 2023

My car was serviced and everything was taken care of and I was treated with such professionalism and kindness. I can’t rave enough. More

by terribrowning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vann
Report | Print
Dec 09, 2023 -

Honda Of Bay County responded

That's wonderful to hear! Professionalism and kindness can make a world of difference when it comes to the service experience. It's great that everything regarding your car was taken care of to your satisfaction. We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

My 2008 Honda Accord needed some major TLC. Dealer went thru the engine compartment, found the issues, received a written in depth estimate, and all repairs were done in an extremely quick and More

by snafustu.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Report | Print
Dec 07, 2023 -

Honda Of Bay County responded

It's great to hear that Honda of Bay County was able to identify the issues with your Honda Accord promptly and provide a detailed estimate for the necessary repairs. Quick and efficient service can make a significant difference, especially for major maintenance or repairs. Thank you for your business!

December 04, 2023

Oil change appointment 1230. Precoordinated to wait for vehicle based on simplicity of service. Vehicle was not lifted in the rack until 2pm. Job finished and returned to cust More

by Teenage Driver First Car
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No comment
Report | Print
December 02, 2023

Had a wonderful experience at this Honda dealership, everyone was very welcoming and friendly. I want to thank Nick and James for helping me in the process of picking out my dream car and making it an a More

by SW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Dec 06, 2023 -

Honda Of Bay County responded

It's fantastic to hear about your wonderful experience at the Honda of Bay County! Having a welcoming and friendly environment, along with assistance from Nick and James in choosing your dream car, surely made the process enjoyable. Their efforts in making the experience easy and quick speak volumes about their dedication to customer satisfaction. Your recommendation is a testament to the excellent service they provide. Congratulations on your new vehicle!

November 30, 2023

Service department was the best. Super nice and respect. I have to rate good service when I see it. More

by matthelmsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Van
Report | Print
Dec 02, 2023 -

Honda Of Bay County responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

1
...
43
44
45
...
74