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Honda Of Bay County

Springfield, FL

Overview
Reviews
4.8
775 Reviews
Call Dealership (850) 769-9633
View Awards

3601 E 15th St

Springfield, FL

32404

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Showing 775 reviews

January 10, 2024

Service Attendant was pleasant and helpful and a gentleman as he closed the door for me! The work was quick and efficient. Would definitely go back for the quick service and pleasantries! More

by Travel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jan 12, 2024 -

Honda Of Bay County responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 09, 2024

I have been doing business with Bay Honda for approximately 20 years. I have always received courteous and professional service. More

by Wiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gresh
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Jan 10, 2024 -

Honda Of Bay County responded

It's fantastic to hear about your long-standing relationship with Honda of Bay County spanning two decades! Consistently receiving courteous and professional service over such a period speaks volumes about our commitment to customer satisfaction. Your loyalty to Honda of Bay County reflects the positive experiences and the quality of service you've encountered throughout these years. We appreciate your business. We are excited to help you in the future.

January 09, 2024

I enjoyed working with Honda of Bay County. Very appropriate salesperson. Great closer. That is it. More

by Jen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carl and Ryan
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Jan 10, 2024 -

Honda Of Bay County responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 07, 2024

Excellent customer service by Mr Sam. He was very helpful and honest. Highly recommend asking for him. More

by Jparker1590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Jan 09, 2024 -

Honda Of Bay County responded

It's fantastic to hear that you had a great experience and that Sam provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 06, 2024

I took my car to Honda of Bay County for an oil change & Advisor Samuel Jones was extremely friendly, helpful & professional. He took his time & explained the services provided & recommendations on addition More

by KT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Jones
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Jan 10, 2024 -

Honda Of Bay County responded

We are thrilled to hear you had a fantastic experience with Samuel at Honda of Bay County! Samuel will appreciate your kind words. We appreciate your business. We are excited to help you in the future.

January 04, 2024

I have used Bay Honda for at least 15 years . Very pleased with the service I received. More

by Carol Brewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Van salter
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Jan 06, 2024 -

Honda Of Bay County responded

It's wonderful to hear about your long-term positive experience with Honda of Bay County! Thank you for your loyalty and business!

January 04, 2024

Always excellent service. Great communication and super friendly workers! Will continue coming here for all of my auto needs. More

by letitialwatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Jan 05, 2024 -

Honda Of Bay County responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 02, 2024

Didn’t honor my service appointment time. 3 hours and 15 minutes late! I was waiting for it. Don’t overbook your capabilities. More

by Rtoalson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
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Jan 05, 2024 -

Honda Of Bay County responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jan 17, 2024 -

Honda Of Bay County responded

Thank you for bringing this to my attention. I apologize for the poor customer service you experienced during your last service appointment. I would like an opportunity to address your concerns and to earn your business, please contact me at jmaurer@hondaofbaycounty.com. I look forward to speaking with you. Jeanine Maurer Service Manager jmaurer@hondaofbaycounty.com

January 02, 2024

Service techs are easy to work with and courteous. Pleasant experience. I like working with them. More

by reidstuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Jan 04, 2024 -

Honda Of Bay County responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 31, 2023

In quick, issue explained and resolved to my complete satisfaction. Service writer was super with no xx, just facts. More

by WDFJr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Report | Print
Feb 02, 2024 -

Honda Of Bay County responded

Glad to hear your issue was quickly explained and resolved to your complete satisfaction. It's great that the service writer provided clear information without any unnecessary details. Safe travels!

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