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Honda Of Bay County

Springfield, FL

Overview
Reviews
4.8
738 Reviews
Call Dealership (850) 769-9633
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3601 E 15th St

Springfield, FL

32404

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Showing 738 reviews

November 06, 2023

Very friendly and professional I went in for a safety belt recall and ended up with a 2024 Honda Accord 😇 More

by sosoft72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mortimer
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Nov 08, 2023 -

Honda Of Bay County responded

We are thrilled to hear that you had a friendly and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

Shannon was very helpful- very nice as well. She gave me a sense of ease More

by mfidinnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gresh
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Nov 07, 2023 -

Honda Of Bay County responded

It's fantastic to hear that you had a great experience and that Shannon provided helpful and nice assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Nov 07, 2023 -

mfidinnc responded

Shannon was very nice, professional & courteous. Not to mention that she took car of my vehicle as well. It is good to have someone to rely on with your vehicle- thank you Shannon.

November 01, 2023

upon arrival the salemsman was very helpful really went out of his way to help us get the car we wanted More

by Blakmadranshon
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
nicholas palumbo
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Nov 02, 2023 -

Honda Of Bay County responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 01, 2023

I came in for factory recall on my CRV. The appointment was prompt and the work was completed quickly . More

by Barnardd53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Jones
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Nov 03, 2023 -

Honda Of Bay County responded

It's good to hear that your appointment for the factory recall on your CRV was prompt and that the work was completed quickly. Prompt and efficient service, especially for safety-related recalls, is important, and it's great to know that your needs were addressed in a timely manner. Thank you for your business, and we look forward to serving you again in the future.

October 31, 2023

Driver's sun visor was broken. Fortunately they had one in stock. It was fixed in an hour. Unfortunately it was rather pricey at almost $200.00 I didn't break the visor. Apparent More

by house
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Nov 07, 2023 -

Honda Of Bay County responded

We are glad to hear that your driver's sun visor was fixed promptly at Honda of Bay County and that you've had a positive experience with your CRV and our service and sales staff. It's always important to have a reliable and efficient service experience. Enjoy your CRV.

October 27, 2023

The agent was very pleasant and I was given the deal offered through email. The product is fine. Only issue was the technician did not replace my valve stem covers. More

by Joe Jeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Toth
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Nov 03, 2023 -

Honda Of Bay County responded

Thank you for your feedback about the replacement of your vehicle's valve stem covers because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Jeanine Maurer, Service Manager jmaurer@hondaofbaycounty.com

October 26, 2023

Always very professional as well as welcoming, knowledgeable and efficient. I am a very satisfied customer and would recommend this dealership to my friends and family. More

by smartbeautifulgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 02, 2023 -

Honda Of Bay County responded

It's fantastic to hear that Honda of Bay County has consistently been professional, welcoming, knowledgeable, and efficient and that you're a very satisfied customer. Your willingness to recommend us to your friends and family is a testament to the quality of service you've received. Your positive feedback is much appreciated!

October 21, 2023

The experience was great as usual. Sam was very helpful and attentive as a service rep. More

by marajhe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Oct 24, 2023 -

Honda Of Bay County responded

We are delighted to hear that your experience was great, and it's wonderful to know that Sam, your service representative, was helpful and attentive. Having a dedicated and supportive service representative can enhance your overall experience. We appreciate your business. We look forward to assisting you in the future.

October 20, 2023

They are professional and complete the work required in the time promised. Friendly staff and technicians. More

by DONNA.LAPORTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Oct 24, 2023 -

Honda Of Bay County responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 19, 2023

Service department is always good and professional. Some of the other areas of dealership are not so professional or knowledgeable. More

by bamsgrl01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vann
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Oct 21, 2023 -

Honda Of Bay County responded

It's great to hear that the service department at Honda of Bay County is consistently good and professional. However, it's important to note that other areas may not be as professional or knowledgeable. We value your input in our efforts to enhance the overall customer experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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